TrustRadius Insights
Users have had positive experiences with CapLinked, finding it user-friendly and reliable over several years of use. The platform offers …
Overview
What is CapLinked?
CapLinked in Redondo Beach offers their virtual data room (VDR) to support collaboration between enterprises and outside partners in a secure and easily setup digital workroom, featuring full document interaction tracking even outside the company firewall, enhanced rights management, and…
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What is CapLinked?
CapLinked in Redondo Beach offers their virtual data room (VDR) to support collaboration between enterprises and outside partners in a secure and easily setup digital workroom, featuring full document interaction tracking even outside the company firewall, enhanced rights management, and components…
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Product Details
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What is CapLinked?
CapLinked Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Users have had positive experiences with CapLinked, finding it user-friendly and reliable over several years of use. The platform offers seamless file and folder management, making it easy for both users and clients to navigate. Administrators also have the ability to monitor and track user activity within documents, providing an additional layer of control and visibility.
CapLinked has been successfully utilized as a data room for various purposes such as M&A transactions, fundraising efforts, and secure document storage for private equity firms. The platform's customizable permissions have received praise for their flexibility in granting access to different individuals or groups. It is also popular for setting up virtual data rooms for project initiatives, offering a professional interface that allows for smooth tracking and management of operations.
While there have been isolated cases where users reported issues with the company not honoring agreements, overall feedback about CapLinked has been positive. The platform has proven particularly valuable for secure collaboration and access to confidential documents, ensuring reputation protection and data security. Users appreciate CapLinked as an affordable alternative compared to other solutions for marketing businesses and storing/sharing due diligence materials.
CapLinked's ability to efficiently track shared information has saved users time in document management and audit processes. Additionally, it has facilitated secure information sharing with potential investors while consistently delivering excellent customer service. The platform's advanced features, including trusted virtual data rooms, data privacy compliance measures, and document collaboration capabilities, have been well-received by users.
With its advanced permissions system and personalized reports, CapLinked effectively manages large volumes of documents quickly and easily. It is highly suitable for agreements and mergers due to its security thresholds, access control features, and seamless collaboration capabilities.
Reliable and Secure: Users appreciate Caplinked's reliability, trustworthiness, and ability to keep data secure. The platform provides a safe and secure space for collaboration and file management. Many reviewers value the emphasis on keeping files safe and secure, which gives them peace of mind when sharing sensitive documents.
Effective File Management: Caplinked's file and document management features are praised for their effectiveness and efficiency. Users find it easy to manage thousands of documents, saving hours of time in organizing files. The visually pleasing interface and flexible nature of the platform make it user-friendly.
Intuitive Dashboard: Reviewers see the central dashboard in Caplinked as intuitive and easy to use. They appreciate how it allows them to monitor recent activities, notifications, messages, increasing productivity, workflow, and facilitating better decision-making.
Difficulties with Document Management: Some users have found it challenging to manage PDF documents within the application, particularly when it comes to rotating them without downloading. Others have suggested improvements in sharing folders with different permissions and creating consecutive numbered folders. Limited Customization and Branding Options: Users have expressed a desire for more flexibility in customizing the software's branding options, such as enhancing the activity tracker and easily searching and locating users in different groups. Additionally, some users have mentioned the lack of customization features for graphics, reporting, and dashboards. Clunky User Permissions and Group Management: Several reviewers have mentioned issues with setting file permissions, assigning user permissions, inviting users, and adding people to different groups. They feel that these processes could be made more streamlined and intuitive. These three cons were mentioned by multiple users in their reviews of the software.
Users of Caplinked have made several recommendations based on their experiences with the platform. The most common recommendations include taking advantage of the user-friendly interface and additional features, practicing using the site and paying attention to details, and seeking support when needed. It's worth noting that some users have expressed concerns related to unexpected plan and billing changes as well as poor customer service from Caplinked. These concerns should be taken into consideration if solid support is a priority for prospective users.
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