Name: Ceeview Service & Business Monitoring
Author: Ceeview.com

Help Desk

Web and Video Conferencing

Customer Support

Agile Development

Flowchart

Image Recognition

Kubernetes Monitoring

Service Mesh

Development

Business Intelligence (BI)

Collaboration

File Sync

Objectives and Key Results (OKR)

Smart Spaces

Unified Communications as a Service (UCaaS)

Enterprise

Accounting

Budgeting and Forecasting

Crypto Accounting

Financial Research

Tax Compliance

Finance and Accounting

401(k)

Applicant Tracking

Benefits Administration

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

.Net Development

Application Infrastructure

Asset Tokenization

Cloud Storage

Fraud Detection

IT Alert Management

IT Professional Services

Integration Platform as a Service (iPaaS)

License Management

Modular Storage Area Network (SAN)

Network Performance Monitoring

Office Migration and Repair

Operating Systems

Packet Analyzer

Secret Managers

Vector Databases

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Conversion Rate Optimization

Customer Loyalty Program

Digital Content Creation

Email Marketing

Employee Advocacy

Event Management

IP Geolocation

Identity Resolution

Marketing Automation

Personalization Engines

Social Media Customer Service

Social Media Management

Survey & Forms Building

Web Analytics

Wholesale Marketplace

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Field Sales Software

Sales

Automotive

Awards Management

Clinical Trial Management

Insurance Suites

Inventory Management

PCB Design

Retail Analytics

Tax Practice Management

Vertical-Specific

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Microsoft System Center Suite is a family of IT management software for network monitoring, updating and patching, endpoint protection with anti-malware, data protection and backup, ITIL- structured IT service management, remote administration and more.

It is available in two editions: standard and datacenter. Datacenter provides unlimited virtualization for high density private clouds, while standard is for lightly or non-virtualized private cloud workloads.

Datacenter Edition

Standard Edition

BMC Helix ITSM replaces Remedy. It is a broad suite of ITSM, tools with strong integrations to other BMC tools and in-built ITAM. The product is used mainly by global brands and is offered in on-premise and SaaS configurations.

Ceeview Service & Business Monitoring

IT Service Management (ITSM) is a process-based practice intended to align the delivery of information technology (IT) services with needs of the enterprise, emphasizing benefits to customers.

IT Service Management (ITSM)

<div>Ceeview is the next generation Digital Monitoring Platform for IT Service Management focusing on multiple aspects of an IT-Service performance seen from a business and end-user perspective.</div><div>Ceeview AS is a Norwegian company providing products and services to businesses that aim at being at the forefront when it comes to delivering the highest quality and user satisfaction for all its IT Service Deliverables.</div><div>The Ceeview team has several years of experience and significant skills in bringing advanced, state of the art management and monitoring solutions to the market within areas such as Cloud and Virtualization Monitoring, Service Level Management, Systems Management, Event Management, Network Monitoring, Application Monitoring, and Database Monitoring.</div><div><b>Cloud Cost &amp; Budget Monitoring:</b></div><div>Ceeview Cloud Cost &amp; Budget Monitoring helps businesses avoid excessive cloud costs.  The solution projects future cloud spending and provides cost-saving recommendations.</div><div><b>SLA Monitoring &amp; Reporting:</b></div><div>With Ceeview’s SLA Monitoring &amp; Reporting, businesses can improve customer satisfaction by having real-time access to performance data against their Service Level Agreements. This transparent visualization will help customers understand the level of service they are receiving and identify any areas that need improvement.</div><div><b>Infrastructure Monitoring:</b></div><div>Reacting quickly to a service outage is important, but even better is to prevent the outage by proactively identifying potential issues that can threaten your services. Ceeview’s Infrastructure Monitoring does just that; it helps you identify issues before they cause an outage. This tool provides insights into the performance and health of your IT infrastructure.</div><div><b>Service &amp; Business Monitoring:</b></div><div>Ceeview’s Service &amp; Business Monitoring takes a holistic approach to systems monitoring, helping you build a comprehensive view of the status of your IT services. With this tool, you are able to see how all your services are performing together and quickly identify any issues that may be affecting your business.</div><div><b>Application Monitoring:</b></div><div>Applications lie at the heart of the vast majority of business processes, and the performance of these applications has a direct impact on the performance of your business as a whole. Ceeview’s Application Monitoring helps you understand how your applications are performing and identify any issues that may be affecting your business.</div><div><b>Get in touch</b></div><div>Ceeview is the next generation Digital Monitoring Platform for IT Service Management that focuses on multiple aspects of an IT-Service performance seen from a business and end-user perspective. If you are looking to take your ITSM strategy to the next level, get in touch with us today to know more about how we can help.</div>

Ceeview.com

Incident and problem management

Streamlining ticketing and service restoration processes

Organize and prioritize service tickets

Prioritize tickets to ensure most urgent are tackled first

Expert directory

Directory of IT and businesses services available to customers to help route tickets to appropriate subject matter experts

Service restoration

Impact assessment and automated fixes for common problems

Self-service tools

Repository of information documenting common issues and known resolutions which can be accessed directly by users

Subscription-based notifications

Users subscribe to notifications for ticket updates

ITSM collaboration and documentation

Issue resolution through collaboration mechanisms like discussion threads, social tools; agents can attach notes, files, etc. to tickets in order to maintain a record of all interactions related to the case.

ITSM reports and dashboards

Reports and dashboards are used to optimize service desk operations by supplying key performance and capacity data

ITSM asset management

Managing all IT assets and enforcing policy rules

Configuration mangement

Database for tracking and reporting all business assets

Asset management dashboard

Dashboard showing organization's software portfolio

Policy and contract enforcement

Ensuring that requesters have eligibility before fullfullment

Change management

Ensuring standardized processes for making changes to IT infrastructure

Change requests repository

Single repository of all planned changes and releases

Change calendar

Calendar showing change schedule to stakeholders

Service-level management

Process for negotiating agreements regarding service level expectations, and ensuring these are met

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Ceeview Service & Business Monitoring

Overview

What is Ceeview Service & Business Monitoring?