TrustRadius
The Zenoss Cloud from Zenoss in Austin, Texas is an infrastructure monitoring and cloud operation analytics platform.https://media.trustradius.com/product-logos/AC/VQ/6LQ5T5BQDRT5.JPEGZenoss Cloud -- a big step forwardI work for a reseller/systems integrator that provides Zenoss to Enterprise clients. We're a multi-platform integrator with a strong focus on private/hybrid/multi-cloud infrastructure. Zenoss is a perfect fit for infrastructure monitoring across heterogeneous platforms and the full range of IT infrastructure -- providing that elusive "single pane of glass" for many Op-Center users.,Multi-platform support across a wide range of hardware and software infrastructure. Truly a vendor-agnostic platform. Vendor-specific feature/configuration support, via ZenPacks, providing much better end-to-end visibility as compared to most legacy monitoring platforms -- especially for devices such as firewalls, middleware gateways, and load balancers. Modern, cloud-native software architecture, as compared to legacy monitoring platforms. As a result, Zenoss Cloud should prove to be more scalable and easier to upgrade than legacy platforms such as SolarWinds, IBM, BMC, etc.,Support for streaming data is on the roadmap must currently be addressed via a third-party app. For some customers, a hybrid on-prem/cloud model may be a better fit than a pure cloud model. The onsite collectors offer some, but not all, of this functionality. Tighter integration with third-party (AppDynamics, etc) and/or built-in app performance tools.,10,We're a reseller/Integrator, so this question has a somewhat different meaning to our business. For us, Zenoss Cloud allows us to provide a single Cloud-based monitoring platform that can address virtually all our clients' use cases, dramatically simplifying our training and staffing requirements. Instead of training Engineers on several platforms, including the installation of physical hardware/software, we can focus on a single platform. The faster time-to-deployment and always-on cloud platform is a great fit for DevOps environments and newer software-defined data center platforms. The ability of Zenoss to support these environments solves what has been a major blind spot, slowing adoption of platforms that have been difficult to effectively manage with legacy monitoring platforms. For clients, the ability to consolidate from multiple prem-based tools to a single cloud-based platform is huge. Eliminating multiple licenses and ongoing hardware & administration costs can show a 1-2 year ROI.,IBM Netcool Network Management,SolarWinds Netflow Traffic Analyzer, SolarWinds Network Configuration Manager, IBM Netcool Network Management
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Zenoss Cloud
11 Ratings
Score 7.4 out of 101
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Zenoss Reviews

Zenoss
11 Ratings
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Score 7.4 out of 101
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Steve Garnjobst profile photo
February 02, 2019

User Review: "Zenoss Cloud -- a big step forward"

Score 10 out of 10
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I work for a reseller/systems integrator that provides Zenoss to Enterprise clients. We're a multi-platform integrator with a strong focus on private/hybrid/multi-cloud infrastructure. Zenoss is a perfect fit for infrastructure monitoring across heterogeneous platforms and the full range of IT infrastructure -- providing that elusive "single pane of glass" for many Op-Center users.
  • Multi-platform support across a wide range of hardware and software infrastructure. Truly a vendor-agnostic platform.
  • Vendor-specific feature/configuration support, via ZenPacks, providing much better end-to-end visibility as compared to most legacy monitoring platforms -- especially for devices such as firewalls, middleware gateways, and load balancers.
  • Modern, cloud-native software architecture, as compared to legacy monitoring platforms. As a result, Zenoss Cloud should prove to be more scalable and easier to upgrade than legacy platforms such as SolarWinds, IBM, BMC, etc.
  • Support for streaming data is on the roadmap must currently be addressed via a third-party app.
  • For some customers, a hybrid on-prem/cloud model may be a better fit than a pure cloud model. The onsite collectors offer some, but not all, of this functionality.
  • Tighter integration with third-party (AppDynamics, etc) and/or built-in app performance tools.
Perfect for multi-vendor infrastructure monitoring. Excellent end-to-end troubleshooting, due to real-time dependency mapping.
The new Cloud platform is perfect for widely distributed companies, and those looking to minimize administration requirements for the monitoring platform. The prem-based Zenoss platform would be a better fit for organizations not willing to use a cloud-based monitoring application. Zenoss isn't currently a true app performance monitoring platform, so it would need to be used in conjunction with something like AppDynamics.
Read Steve Garnjobst's full review

Zenoss Scorecard Summary

About Zenoss

Zenoss Cloud is a SaaS-based solution that provides deep infrastructure monitoring for your hybrid IT environment, at any scale. It collects all types of machine data, and builds real-time IT service models that train machine learning algorithms to predict and eliminate outages in hybrid IT environments. The main benefit, according to the vendor, is to dramatically reduce downtime and IT spend.

The vendor says key benefits and capabilities include:
  • Eliminate Blind Spots
    Gain total coverage and holistic, real-time visibility into the health of on-premises, cloud and serverless environments by relying on a single source of truth.

  • Predict Impacts
    Isolate problems and service risks, understand key trends and anomalies, and forecast capacity issues before business is impacted.

  • Resolve Issues Faster
    Accelerate resolution by streamlining investigation and collaboration across teams, quickly identifying root cause, and automating remediation.

  • Operate at Scale
    Confidently scale and adapt to unique and evolving needs while focusing on delivering business value through IT services rather than administering the tools that support them

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Deployment Types:SaaS
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