Zenoss Reviews

12 Ratings
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Score 7.3 out of 100

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Steve Garnjobst | TrustRadius Reviewer
February 02, 2019

Zenoss Cloud -- a big step forward

Score 10 out of 10
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I work for a reseller/systems integrator that provides Zenoss to Enterprise clients. We're a multi-platform integrator with a strong focus on private/hybrid/multi-cloud infrastructure. Zenoss is a perfect fit for infrastructure monitoring across heterogeneous platforms and the full range of IT infrastructure -- providing that elusive "single pane of glass" for many Op-Center users.
  • Multi-platform support across a wide range of hardware and software infrastructure. Truly a vendor-agnostic platform.
  • Vendor-specific feature/configuration support, via ZenPacks, providing much better end-to-end visibility as compared to most legacy monitoring platforms -- especially for devices such as firewalls, middleware gateways, and load balancers.
  • Modern, cloud-native software architecture, as compared to legacy monitoring platforms. As a result, Zenoss Cloud should prove to be more scalable and easier to upgrade than legacy platforms such as SolarWinds, IBM, BMC, etc.
  • Support for streaming data is on the roadmap must currently be addressed via a third-party app.
  • For some customers, a hybrid on-prem/cloud model may be a better fit than a pure cloud model. The onsite collectors offer some, but not all, of this functionality.
  • Tighter integration with third-party (AppDynamics, etc) and/or built-in app performance tools.
Perfect for multi-vendor infrastructure monitoring. Excellent end-to-end troubleshooting, due to real-time dependency mapping.
The new Cloud platform is perfect for widely distributed companies, and those looking to minimize administration requirements for the monitoring platform. The prem-based Zenoss platform would be a better fit for organizations not willing to use a cloud-based monitoring application. Zenoss isn't currently a true app performance monitoring platform, so it would need to be used in conjunction with something like AppDynamics.
Read Steve Garnjobst's full review

Zenoss Scorecard Summary

About Zenoss

Zenoss Cloud is a SaaS-based solution that provides deep infrastructure monitoring for your hybrid IT environment, at any scale. It collects all types of machine data, and builds real-time IT service models that train machine learning algorithms to predict and eliminate outages in hybrid IT environments. The main benefit, according to the vendor, is to dramatically reduce downtime and IT spend.

The vendor says key benefits and capabilities include:
  • Eliminate Blind Spots
    Gain total coverage and holistic, real-time visibility into the health of on-premises, cloud and serverless environments by relying on a single source of truth.

  • Predict Impacts
    Isolate problems and service risks, understand key trends and anomalies, and forecast capacity issues before business is impacted.

  • Resolve Issues Faster
    Accelerate resolution by streamlining investigation and collaboration across teams, quickly identifying root cause, and automating remediation.

  • Operate at Scale
    Confidently scale and adapt to unique and evolving needs while focusing on delivering business value through IT services rather than administering the tools that support them

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Zenoss Technical Details

Deployment Types:SaaS
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Mobile Application:No