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What is is presented as a simple, free telemedicine and patient outreach solution from the company of the same name in Rochester.

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Recent Reviews

TrustRadius Insights has proven to be an invaluable platform for therapy sessions, enabling users to conduct meetings and sessions remotely. With over …
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What is is presented as a simple, free telemedicine and patient outreach solution from the company of the same name in Rochester.

Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Power Diary is a Health Care Practice Management application for physiotherapy providers from the company of the same name in Ballarat.

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Product Demos

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LDNdoctor - How to Use on iOS


LDNdoctor - How to Use on Desktop


LDNdoctor - How to Use on Android

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Product Details

What is Video (“doc see me”) is a simple and free way for health care providers to meet with patients virtually. Designed with health care in mind, is a HIPAA-compliant telecommunications platform that enables health care organizations and individual providers to offer virtu...
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know! has proven to be an invaluable platform for therapy sessions, enabling users to conduct meetings and sessions remotely. With over 369 pages of meetings and 3,689 sessions conducted so far, it has become a cost-effective solution for many therapists and clients. The ease of use and free pricing have saved users thousands of dollars on expensive online programs, making it accessible to a wide range of professionals.

One of the key use cases of is its convenience for patients who are unable to attend in-person sessions due to relocation or other factors. Clients find it easy to join sessions on, reducing stress for all parties involved. This convenience has been especially important during the COVID-19 pandemic when in-person visits were limited or not possible.

The platform's reliability has also been highlighted by users, although some have noticed a slightly less robust connection recently, potentially due to location or service provider changes. Nonetheless, has played a critical role in clinics and practices that provide telehealth services, particularly in areas with limited accessibility to in-person services.

Furthermore, has helped therapists expand their practice by offering telehealth services to clients who have moved away or prefer virtual meetings. It has provided a secure and HIPAA-compliant platform that ensures the privacy and comfort of both therapists and clients. Additionally, the ability to communicate with patients via the waiting room and conduct group calls has made scheduling and check-ins more convenient.

Despite occasional glitches reported by some users,'s simplicity and lack of required downloads make it easy for clients to connect to sessions from various devices including smartphones. The product has played a significant role in meeting the mental health needs of clients during the COVID-19 pandemic by providing a reliable telehealth solution.

Beyond mental health therapy, has practical applications in various fields such as medicine and social work. It allows professionals to continue providing services remotely and securely, leading to improved continuity of care for their patients. The platform has been praised for its ease of setup and use, with both clinical staff and patients having positive experiences.

Overall, has become an invaluable tool for healthcare professionals in providing telehealth services, whether it's to continue therapy sessions during challenging times, expand their practice beyond geographical limitations, or offer accessible care to individuals who cannot easily attend in-person visits.

Users commonly recommend the following for

  1. Practice and Explore: Users suggest practicing and exploring the features of to fully understand its capabilities. This includes trying the free trial and requesting a demo to see all the options it has to offer.

  2. Ease of Use and Convenience: Reviewers appreciate how user-friendly and convenient is. They find it easy to use with good picture quality, making it suitable for one-on-one video calls and telehealth services. Users also highlight the app's seamless experience without downloads or security questions.

  3. Cost-Effective and Comprehensive: Many users praise for being cost-effective while offering comprehensive telehealth solutions. Its HIPAA compliance is also highly regarded, making it suitable for secure telehealth purposes. Some users recommend signing the Business Associate Agreement for added peace of mind. They believe that healthcare providers can benefit from highlighting's features to increase buy-in from colleagues and patients.

These recommendations focus on practicing and exploring the features, emphasizing the ease of use and convenience of, as well as its cost-effectiveness and comprehensiveness in delivering secure telehealth services.


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Adrienne Delaney | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
I use free BAA [] as a backup telehealth platform for virtual mental health therapy when my primary telehealth platform provided by my group practice has technical difficulties.
  • Offers a free option with a HIPAA-compliant BAA.
  • Simple interface.
  • Speaker and microphone defaults and settings easily go wrong and result in one person not hearing the other person, and adjusting the audio in/out settings is not intuitive, nor does even making every possible adjustment always result in bringing back sound.
  • Sometimes all parties can hear each other, but one party's voice is chronically session after session so warped and warbled we have to mute the Doxy audio and call each other on the phone for session audio.
  • If a user is accessing [] on a phone, briefly switching to another app then switching back to the Doxy screen completely messes up the audio.
  • [] lacks a screen sharing option which is regrettable, because screen sharing is an integral part of my therapy practice to work on worksheets together with clients in-session.
The audio functionality on [] is chronically very poor and it lacks screen sharing, so I would never recommend it as a primary telehealth platform, but I highly recommend the free BAA version as an affordable backup telehealth platform should one's primary platform fail.
  • It is very helpful because it has allowed me to still hold telehealth sessions in the event of technology failures of my primary telehealth platform. Very useful, very helpful, big money saver so I can still hold sessions!
  • Allows me to hold consultations outside of my group practice with prospective clients who are not linked into my primary telehealth platform as clients in my group practice yet.
My group practice uses Zoom through its electronic health record, which is absolutely higher quality than [], due to reliable audio functionality and screen sharing capability. However, [] free BAA version is a great benefit to have as an affordable backup. Always best practice to have a backup in the event of technology failure.
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