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Freshping (discontinued)

Freshping (discontinued)

Overview

What is Freshping (discontinued)?

Freshping was a website uptime monitoring tool with free and enterprise editions, from Freshworks. The product is no longer available to new customers.

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Recent Reviews
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Pricing

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Blossom - 60 checks (can add more checks)

$11.00

Cloud
per month, billed annually

Garden - 80 checks (can add more checks)

$36.00

Cloud
per month, billed annually

Sprout

Free

Cloud
50 checks (none additional)

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Freshping (discontinued)?

Freshping was a website uptime monitoring tool with free and enterprise editions, from Freshworks. The product is no longer available to new customers.

Freshping (discontinued) Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(5)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
August 07, 2019

No-brainer for users of other Freshworks products

Verified User
Manager in Information Technology
Higher Education Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Freshping is used by our I.T. department along with other tools that monitor the health of our systems. It is one of a few indicators that there may be a problem. We use it to monitor services directly used by our users. We also integrate it with our ticketing system, Freshservice.
Pros and Cons
  • Easy to use
  • Easy to configure
  • Simple alerts
  • Better integration with Freshservice to generate tickets
  • Monitor internal systems
  • Better ability to customize
Likelihood to Recommend
Freshing is well suited for user-facing systems, the systems they directly use. It also serves as nice eye-candy for them to look at. It does not monitor internal IT systems as well as we had hoped, so we use other tools to monitor those systems.
Freshping (discontinued) Feature Ratings
Monitoring Tasks (5)
44%
4.4
Remote monitoring
80%
8.0
Network device monitoring
20%
2.0
Multiple Server Monitoring
20%
2.0
Multi-device monitoring
20%
2.0
Automated alerts and notifications
80%
8.0
Management Tasks
N/A
N/A
Reporting (3)
56.66666666666667%
5.7
Performance data reports
80%
8.0
Customizable reporting
40%
4.0
Data visualization
50%
5.0
Security
N/A
N/A
Return on Investment
  • Good visual for end users
  • Adds another check to verify uptime/outages
  • Cost for us was free, so we had nothing to lose by adding it
Usability
8
Freshping utilizes the same core interface as the other Freshworks products, so it was very easy for us to learn due to already knowing Freshservice. We found Freshping almost trivial to setup and customize a user-facing status page. It took less than an hour to have something we could configure and share with users.
Support Rating
10
To date we have had no need of support from Freshping, it has just been that easy to use. It is highly intuitive and self-explanatory.
Alternatives Considered
We did not choose Freshping over these, we selected it as an additional tool in our toolset. It is important to have multiple angles of monitoring, and FreshPing was a natural addition because of its integration with our existing trouble ticketing solution and it being completely free to use. Compared to PRTG, it is much easier to create a systems status/uptime page for the end users to view.
Other Software Used
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