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GlassHive

GlassHive

Overview

What is GlassHive?

GlassHive is a sales and marketing app specifically designed for IT service providers. According to the vendor, it aims to address the challenges faced by IT service providers in sales and marketing by providing a platform that offers visibility, automation, data management, and analytics. The product...

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Recent Reviews

TrustRadius Insights

GlassHive has become an invaluable tool for MSPs, simplifying marketing and sales processes while providing a range of useful features. …
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Pricing

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Basic

$99

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is GlassHive?

GlassHive is a sales and marketing app specifically designed for IT service providers. According to the vendor, it aims to address the challenges faced by IT service providers in sales and marketing by providing a platform that offers visibility, automation, data management, and analytics. The product is suitable for businesses of all sizes, from small enterprises to large corporations, and caters to a range of professionals and industries including IT service providers, managed service providers (MSPs), IT consultants, IT solution providers, and technology resellers.

Key Features

Sales Features: According to the vendor, GlassHive provides complete visibility over sales and marketing team activities. It automates sales follow-up and marketing plans and offers an intuitive email marketing management system with a simple email builder. The platform includes a large library of tried and tested MSP marketing content and enables automated tracking of activities from Outlook and other platforms. GlassHive also facilitates powerful bulk sales actions for efficient lead follow-up and seamless integration with favorite apps for easy migration. The vendor claims that its platform unity simplifies marketing relationships.

Marketing Features: The vendor states that GlassHive offers intuitive content creation features for IT marketing materials. It provides powerful automation and visibility features for marketing campaigns and includes an email builder for composing email campaigns. GlassHive offers a large library of marketing resources covering the full range of IT services. It automates activity tracking from Outlook and other platforms and enables bulk sales actions. The platform also seamlessly integrates with favorite apps and simplifies marketing relationships through platform unity.

Manager Features: According to the vendor, GlassHive equips managers with analytics and benchmarks from thousands of IT service providers. It provides complete visibility over sales and marketing activities and offers A/B testing for subject lines, layouts, and content. GlassHive includes centralized dashboards for quick goal planning and task management. It offers deep campaign analytics, including per-prospect activity tracking, and point-based lead qualifications for sales-readiness. The platform generates easy-to-read reports on sales and marketing activities and provides win-wires and lost opportunity reporting for team motivation and alignment.

Agency Features: The vendor claims that GlassHive provides complete visibility over sales and marketing activities for clients. It offers automatic branding and publishing of marketing collateral for clients and tracks individual campaign and collateral performance. GlassHive enables real insights into partner performance and MDF (Market Development Funds) ROI. It provides data-driven analysis of top-performing partners and offers assistance with partner sales and marketing efforts. The platform can execute campaigns on behalf of partners and supports sales engagements without compromising sales reps.

Vendor Features: According to the vendor, GlassHive offers direct placement into partner workflow environments. It allows unlimited scale sharing of marketing and sales assets with partners and provides automated on-demand performance data and co-op features. GlassHive supports co-branding of marketing collateral with partner colors and logo. The platform tracks partner usage and performance of shared resources and provides insights into partner performance and contribution of sales and marketing teams. GlassHive assists with partner sales and marketing efforts and can execute campaigns on behalf of partners.

GlassHive Features

  • Supported: Activity Dashboard
  • Supported: Calendar/Reminder System
  • Supported: Contact Database
  • Supported: Contact Management
  • Supported: Customizable Fields
  • Supported: Data Import/Export
  • Supported: Document Storage
  • Supported: Email Management
  • Supported: Email Marketing
  • Supported: Forecasting
  • Supported: Interaction Tracking
  • Supported: Lead Capture
  • Supported: Lead Generation
  • Supported: Lead Management
  • Supported: Lead Qualification
  • Supported: Marketing Automation
  • Supported: Pipeline Management
  • Supported: Reporting/Analytics
  • Supported: Sales Pipeline Management
  • Supported: Segmentation
  • Supported: Task Management
  • Supported: Workflow Management
  • Supported: Campaign Management
  • Supported: Channel Analytics
  • Supported: Collaboration Tools
  • Supported: Content Publishing Options
  • Supported: Customizable Templates
  • Supported: Document Management
  • Supported: Image Editing
  • Supported: Version Control
  • Supported: Content Management
  • Supported: Customizable Branding
  • Supported: Drag & Drop
  • Supported: Multi-Channel Campaigns
  • Supported: Reporting & Statistics
  • Supported: AB Testing
  • Supported: Auto-Responders
  • Supported: Campaign Analytics
  • Supported: Drip Campaigns
  • Supported: Dynamic Content
  • Supported: Email Campaign Management
  • Supported: Event Triggered Actions
  • Supported: Landing Pages/Web Forms
  • Supported: List Management
  • Supported: Real Time Analytics
  • Supported: Subscriber Management
  • Supported: Template Management
  • Supported: Click Tracking
  • Supported: Email Templates
  • Supported: Real Time Notifications
  • Supported: Form Builder
  • Supported: CRM
  • Supported: Lead Segmentation
  • Supported: Sales Reports
  • Supported: Performance Metrics
  • Supported: Channel Management
  • Supported: Third Party Integrations
  • Supported: Content Delivery
  • Supported: For Sales Teams/Organizations

GlassHive Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWeb-Based
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

GlassHive has become an invaluable tool for MSPs, simplifying marketing and sales processes while providing a range of useful features. Users have found GlassHive to be easier to use and more efficient compared to other email marketing platforms like Hubspot. The platform's intuitive interface and self-explanatory design have significantly reduced workload and helped keep everything organized. Users especially appreciate the effectiveness of the Tasks feature, which allows them to track day-to-day work with ease.

Additionally, GlassHive's seamless integration with other systems makes deployment a breeze, saving users time and effort. The platform's great metrics and support have also garnered praise from users, with the knowledgeable and responsive customer support team consistently delivering quick and effective solutions to issues. The built-in content and customer journeys offered by GlassHive further streamline marketing efforts by eliminating the need to create materials from scratch. This central hub for marketing resources allows users to access content from various vendors in one convenient location.

GlassHive's pricing, functionality, and exceptional customer support have made it highly recommended among MSPs. Users find its onboarding process smooth, with ample support available throughout their journey. With GlassHive, users gain visibility into their sales and marketing processes, enabling them to schedule campaigns in advance and track performance week-to-week or month-to-month. The platform also holds teams accountable through daily task reminders. Regular updates from GlassHive demonstrate the company's commitment to continuous development and improving user experiences.

Furthermore, GlassHive proves essential for lead generation by easily ramping up new MSPs after the first campaign. Its user-friendly interface allows for effortless implementation and management without requiring technical expertise. Long-time users consider GlassHive the best CRM on the market due to its easy lead management, collaboration features, and effective marketing tools. Although there is potential for further workflow improvements, users find GlassHive efficient for everyday sales activities.

Overall, GlassHive provides MSPs with a comprehensive solution to simplify their marketing and sales processes, saving time, increasing efficiency, and improving overall customer experiences.

Colorful and Intuitive UI: Users have consistently praised GlassHive for its colorful and intuitive user interface, making it easy to use and navigate. Many reviewers have found the UI to be visually appealing and appreciated how it enhances their overall experience with the software.

Improved Functionality: GlassHive has continuously improved in functionality over time, according to multiple users. This ongoing development has been well-received by customers who appreciate the software's commitment to enhancing its features and capabilities.

Effective Contact Organization: Numerous reviewers have highlighted GlassHive's effectiveness in organizing contacts under specific sales types. This feature allows for targeted marketing to different groups and verticals, enabling users to streamline their marketing efforts efficiently.

Slow support response times: Some users have mentioned that they have experienced slow support response times in the past.

Inaccurate leads data: Several users have reported instances where the leads provided by GlassHive contained incorrect information, such as outdated contact details or companies that were no longer in business.

Lack of integrations: Users have expressed a desire for more integrations and tighter integrations with other platforms to enhance their workflow efficiency.

Sorry, no reviews are available for this product yet

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