Name: GoSite
Author: GoSite

Help Desk

Web and Video Conferencing

Customer Support

AI Code Generation

Beta Testing

Innovation Management

No-Code Development

Product Analytics

Version Control

Development

Learning Management

Student Management

Education

Business Intelligence (BI)

Collaboration

Corporate Social Responsibility (CSR)

Demand Planning

Enterprise Asset Management

Enterprise Content Management

Environmental Health and Safety (EHS)

Internal Communications

Enterprise

Accounting

Anti-Money Laundering (AML)

Merger and Acquisition

Travel Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employer of Record (EOR)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Access Gateways

Cloud Storage

Data Center Cooling

Data Center Networking

Fraud Detection

Function as a Service (FaaS)

Graph Database

Integration Platform as a Service (iPaaS)

LAN Switches

Network Operating Systems

Network Performance Monitoring

Object Storage

Open-Source Database

Rack Servers

Storage as a Service (STaaS)

Value-Added Resellers (VARs)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Video Conferencing

Professional Services

Customer Relationship Management (CRM)

Lead Management

Sales Incentive Compensation Management

Trade Promotion Management

Sales

Data-Centric Audit Protection (DCAP)

Database Security

GDPR Compliance

Security

Apparel

Clinical Data Management

Clinical Trial Management

Interior Design

Lease Management

Online Ordering

Simulation

Warranty Management

Vertical-Specific

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### Online Reviews Management
User sentiment regarding GoSite's online reviews management capabilities varies. While some users praise the platform for its ability to track and manage reviews from multiple platforms in one place, others express concerns about certain limitations, such as the inability to pull reviews from specific platforms like Homeadvisor. The convenience of having a centralized dashboard for responding to reviews across various channels is highlighted as a significant benefit by many users. Additionally, the ease of generating new reviews and the impact on online visibility and reputation are commonly cited as positive outcomes of using GoSite for online reviews management.

### SEO and Online Visibility
Opinions on GoSite's SEO and online visibility features are diverse among users. While some praise the platform for its ability to improve SEO and enhance online visibility, others express concerns about the time it takes to see significant results in these areas. The convenience of managing multiple business listings and reviews in one place is highlighted as a significant advantage by some users, contributing to a more efficient approach to enhancing online presence. Despite some users experiencing challenges with integrations and the time required for SEO improvements, the overall consensus appears to acknowledge the platform's potential in supporting SEO efforts and boosting online visibility.

### Social Media Integration
Users have expressed a desire for GoSite to expand its social media integration beyond Google and Facebook to include platforms like Twitter, LinkedIn, and Instagram. While the tool's simplicity and ease of use for posting to Google and Facebook are appreciated, some users have reported limited visibility and effectiveness in terms of search engine optimization and social media presence. There is a consensus among reviewers that enhancing integration with a wider range of social media platforms would greatly benefit GoSite users in managing their online presence more comprehensively.

### Customer Feedback and Interaction
Users generally find GoSite's customer feedback and interaction functionality to be a mixed bag based on the provided reviews. While some users appreciate the ease of managing reviews and the ability to communicate with clients through text messaging, others express frustration with disappearing messages and lack of timely notifications. The platform's customer service receives both praise for being responsive and criticism for being inconsistent and overwhelmed. Additionally, concerns are raised about website design, difficulty in exporting client information, and the overall stability of the GoSite platform.

### Business Listings and Updates
Users consistently praise GoSite's efficient business listings management and update capabilities. The platform's Bulk Update button is highlighted as a significant time-saving feature, allowing for quick and easy updates across multiple locations. Additionally, users appreciate the centralized dashboard for managing all listings and reviews in one place, streamlining their online presence management tasks. The Account Management team receives accolades for their helpfulness and strategic guidance in maximizing the platform's potential. While some users mention a desire for improved reporting functionality, overall, GoSite's business listings and updates functionalities are well-received for their convenience and effectiveness in enhancing digital presence.

### Review and Reputation Campaigns
Users have expressed a mix of opinions regarding GoSite's review and reputation campaign capabilities. While some reviewers have highlighted the platform's effectiveness in managing business profiles and reviews, others have raised concerns about the size and customization options of the review widget. Despite these varying viewpoints, many users appreciate the platform's ability to streamline the process of updating online listings and generating positive reviews through monthly campaigns. The overall sentiment seems to suggest that GoSite's review and reputation campaigns offer valuable features but may benefit from further enhancements to address user preferences and needs.

### Payment and Transaction Services
Users have expressed a range of opinions regarding GoSite's payment and transaction services. While some users appreciated the convenience of the payment app option that allowed them to send payment links to customers, others encountered challenges with the platform's payment processing requirements and lack of flexibility. Issues such as being forced to use a specific gateway and experiencing difficulties with payment processing have left some users feeling dissatisfied with the service. Despite some positive aspects, the mixed feedback suggests that there is room for improvement in GoSite's payment and transaction services to better meet the diverse needs of its users.

Users consistently recommend GoSite for reputation and listing management, emphasizing its suitability for organizations in this area. They advise reaching out to the company directly to assess compatibility with specific organizational needs. Users also note that GoSite offers ample flexibility for designing and maintaining a website, enabling customization to meet individual preferences. Furthermore, they suggest assigning one person the responsibility of gathering all necessary information during the account setup process to ensure efficiency and accuracy. Additionally, users propose addressing concerns about the Widget functionality and shortening the survey to enhance user experience.

GoSite provides an all-in-one solution for local service businesses to manage operations, improve online visibility, and streamline workflow. Users have praised the platform's ease of use and time-saving capabilities. By using GoSite, managing online listings, ensuring accurate information, and responding to customer feedback has become effortless and less time-consuming. 

The professional website design offered by GoSite has also been a major draw for users who no longer need to spend hours on website creation or upkeep. With unique design options offered by the platform, businesses can stand out among competitors while also offering online appointment scheduling and freeing up time spent on phone calls. Finally, GoSite's reporting metrics have been valuable for users to track online performance accurately and make data-driven decisions efficiently. Overall, users have found that GoSite solves a myriad of business problems efficiently with its all-encompassing suite of features, making it a valuable asset for local service businesses.

Convenient Management: Multiple users found GoSite's Placement tool to be a convenient way to manage their multiple business listings in one place, saving them countless hours of manual labor each month. 

Intuitive Dashboard: Several reviewers appreciated GoSite's intuitive and user-friendly dashboard, which made it easy for them to manage all their reviews generated across various online channels. They also expressed excitement about generating more positive reviews for their organization using the service.

Helpful Customer Support: Many users were impressed with GoSite's customer support team, finding them responsive, helpful, and accommodating. Their account managers were highlighted as valuable resources for sharing what has worked best for other clients.

High Pricing: Some users have found the pricing of GoSite to be a bit expensive. While some were able to negotiate and get a fair price, others felt that it was too high for what they were getting.

Poor Customer Support: Several users have expressed disappointment with the lack of response from customer support and upper management. They feel that their issues are not being addressed and that the company is hiding behind service techs instead of taking responsibility.

Issues with Sales Misrepresentation: A few users had issues with sales misrepresenting the software and user permissions. This has caused confusion and frustration among users who feel that they were not given accurate information before making a purchase.

GoSite is a digital platform that helps small businesses to move from offline to online, and begin collaborating with their customers digitally. GoSite supports payments and invoicing, appointment scheduling, review management, and customer communication.

BookSteam provides an online appointment scheduling platform to small or large businesses around the world.

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GoSite

All-in-One marketing platforms typically offer different combinations of marketing functions is an integrated package and are aimed at SMB customers who do not want to purchase several different point systems to handle, for example:  marketing automation, contact management/CRM, content management (including blogging), SEO, social media marketing, and eCommerce.

GoSite in 99 Seconds

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

WYSIWYG email editor

Users can create html emails through a drag-and-drop interface, without html coding knowledge.

Dynamic content

Users can tailor email, website or landing page content depending on the viewer or recipient (e.g., email salutations that include the recipient’s name).

Ability to test dynamic content

Users can test dynamic content prior to launching a campaign.

Landing pages

Users can create web pages that are customized to a particular email or campaign. Landing pages often include web forms which can capture visitor information and integrate it back into the MA software.

A/B testing

Users can experiment with different variations of a campaign and measure results. Testable aspects might include subject lines, header images, or landing page copy.

Mobile optimization

Users can easily optimize emails and landing pages for mobile devices.

Email deliverability reporting

The software helps ensure inbox delivery of email campaigns, through features such as deliverability tests, opt-in management, bounce handling, suppression lists, dedicated IP addresses, and delivery monitoring.

List management

This involves creating, filtering, editing, merging and de-duping lists of contacts.

Triggered drip sequences

The software allows users to set up automatic / drip email campaigns triggered by certain events.

The process of tracking and managing prospective customers from lead generation to conversion.

Lead nurturing automation

Users can set up targeted drip email campaigns based on time intervals or prospect behavior, to automate the lead nurturing process and move them further down the sales funnel.

Lead scoring and grading

Users can set up the software to automatically rate leads based on calculations such as buying signals, such as form submissions, or page views, and automatically qualify leads based on demographic factors.

Data quality management

The software helps store, manage, and organize data around each lead, and avoid data problems such as duplicate contacts or non-standard formats.

Automated sales alerts and tasks

The software helps ensure that a sales person is notified of lead activity and can act on the information in a timely fashion.

Lead segmentation and distribution

Facilitates the distribution and assignment of leads to sales representatives or teams, ensuring a fair and efficient allocation of leads for follow-up and conversion.

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

Calendaring

The software helps users maintain a calendar of all marketing activities.

Event/webinar marketing

Users can streamline event marketing with features such as personalized invitations, registration, reminders and post-event follow-ups.

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

Social sharing and campaigns

Users can incorporate social share buttons into campaigns to allow recipients to easily share content. Users can track shares as well.

Social profile integration

The software incorporates social profile data and social share histories to enhance segmentation and scoring of contacts.

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

Dashboards

Users can create, customize and share dashboards, which provide an overview of the most important metrics.

Standard reports

The software offers pre-built reports with metrics standard to the category.

Custom reports

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

Role-based workflow & approvals

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

Customizability

Users can customize their instance with features like custom fields and custom objects.

Integration with Salesforce.com

The software can integrate with Salesforce.com bi-directionally, allowing for data syncs, activity alerts, campaign triggers, enhanced reporting, and lead assigning.

Integration with Microsoft Dynamics CRM

The software can integrate with Microsoft Dynamics CRM bi-directionally, allowing for data syncs, activity alerts, campaign triggers, enhanced reporting, and lead assigning.

Integration with SugarCRM

The software can integrate with SugarCRM bi-directionally, allowing for data syncs, activity alerts, campaign triggers, enhanced reporting, and lead assigning.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

GoSite

Overview

What is GoSite?