isolved

Score7.9 out of 10

341 Reviews and Ratings

What is isolved?

isolved is a SaaS-based, cloud-resident Human Capital Management (HCM) solution that provides Payroll, HR, Benefits Administration, Time & Attendance, Talent Management and Compliance. Employers have the ability to schedule an upcoming shift, view overtime levels, run a customized report, preview payroll in real time, write a performance report for a peer or elect benefits.

Categories & Use Cases

Tracking of all physical assets
Tracking of track laptops, pagers, phones, and other company equipment.
Category average: 8
Support for external payroll vendors
Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.
Category average: 7.7
Direct deposit files
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
Category average: 8.8

Multiple review frequency
System supports multiple review types including annual, quarterly mid-year and anniversary reviews.
Category average: 7.8
Duplicate Candidate Prevention
Duplicate candidate prevention prevents candidates already in the system from being added
Category average: 7.6
Employee recognition
thank a team member
Category average: 7.6

Nicole Mitchell

HR & Benefits Specialist in Human Resources at AGRILAND FS Inc. (501-1000 employees employees)

Use Cases and Deployment Scope

We use isolved for pretty much everything from having employees apply to eventually leaving the organization in retirement. This system helps them to complete all of their new hire paperwork electronically, saves that into easily accessible files, complete their benefit paperwork each year, clock in/out on a daily basis, easily manage their paid time off. It is used every single day to help not only the HR team to be more efficient but our employees as well.

Pros

Very quick to assist with questions we might have.
Their platforms are user friendly and easy to use.
Constantly making updates and improvements.

Cons

Customization on the new employee paperwork screens would be nice.
Admin user over the phone is a little harder to use/access.
More customization on the analytics screen.

Return on Investment

Time savings by not manually adding up paper time cards.
Reduced errors
Time savings by eliminating the need to file paper forms.

Verified User

Technician in Customer Service (11-50 employees employees)

Use Cases and Deployment Scope

We use isolved to provide third-party payroll and benefits services to a wide range of temp agencies with wildly different setups and requirements. Some of our clients have a handful of employees, and some have thousands. Sometimes we only manage a company's temps, but we also often handle their managers and executives. And isolved can support all of it.

Pros

Automatically calculating benefit deductions.
Setting up and managing enrollments.
Running payroll for vastly different employee groups.

Cons

Enrollment Management is poorly optimized and takes forever to load.
Some isolved reports function in mysterious ways.
Functionality requests can take a long time to be implemented.

Return on Investment

Saves a ton of time with third-party integrations like Bullhorn.
Human error is significantly reduced due to the quality of isolved as a tool, with premium calculation benefits being a major factor.
Employees are pleased to work with isolved as a system.

Other Software Used

Employee Navigator, Bullhorn Talent Platform, isolved

Verified User

Director in Customer Service (11-50 employees employees)

Use Cases and Deployment Scope

We use isolved as our core HCM platform to manage payroll, HR, time, and benefits in a single system rather than across multiple disconnected tools, which helps reduce manual entry and errors. Day to day, HR, payroll, managers, and employees all log into the same cloud-based system for tasks like onboarding, time tracking, and accessing pay and benefits information.

Pros

Payroll processing
Onboarding and offboarding
Self-service and reporting

Cons

Integrations with third‑party systems
Support quality
New releases sometimes introduce issues into existing workflows

Return on Investment

Automating payroll and replacing manual or paper-based processes
Faster, more structured onboarding
Better audit trails and standardized reporting simplify compliance work

Alternatives Considered

Evolution Payroll

Verified User

Employee in Customer Service (51-200 employees employees)

Use Cases and Deployment Scope

We use isolved for all of our Payroll, HCM, Time Keeping, etc clients. We have our hands in just about ever product that isolved offers for atleast one or more clients. Compliance Risk & Errors Automated Compliance: System automatically applies tax rules, labor laws, and benefits regulations across payroll and time. Minimizes risk of costly errors, audits, and compliance violations, especially across multiple states and offices.

Pros

Payroll
Onboarding
Availability of creating as many labor/org fields as needed

Cons

time keeping in general sometimes this can be tricky to use for both admins, employees, and middle management
Being able to go backwards and re distribute payroll labor. I know this is possible, but for example if department 200 wasn't created at the time payroll was processed it wont pick up the change after the fact.

Return on Investment

Time saving - importing capabilities are great

Mike Charlton

Director of HR in Human Resources at Feather Petroleum Company (51-200 employees employees)

Use Cases and Deployment Scope

We use isolved as our payroll and HRIS solution. We run our benefits and COBRA tracking through isolved. We use the system for onboarding through offboarding and all employee functions through their employment. The employees clock in and out through the system to track times. This is done through the computer, timeclock or APP. The App is very functional for the employees.

Pros

The payroll processing has been a huge benefit in keeping our weekly payroll process on track and accurate.
The COBRA services are very beneficial and we do not have to do any tracking. I appreciate this process is no longer on my duty list.
I would say the third id probably the timekeeping. The system is effective for daily tracking and timecard review. The access to the time clock is exceptional with multiple access points. The adjustments for additional pay on holidays has been helpful.

Cons

Multiple pay rates would be an opportunity. Their solution was not effective for our use and was a challenge to work through.
I have not come across any vendor that has a solution for geofencing with rotating IP addresses. This is something we have asked for but not high on their priority list.
I do not have a third as we are happy with the system overall.

Return on Investment

Office labor saving when we transitioned was immediate.
Easy platform has made adoption good for all levels of employees.

Other Software Used

PDI Enterprise

ADP Workforce Now

Paylocity

Paycor

isolved

What is isolved?

Categories & Use Cases

Key Features

Top Performing Features

Tracking of all physical assets

Support for external payroll vendors

Direct deposit files

Areas for Improvement

Multiple review frequency

Duplicate Candidate Prevention

Employee recognition

Reviews

Use Cases and Deployment Scope

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Cons

Return on Investment

Use Cases and Deployment Scope

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Cons

Return on Investment

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Alternatives Considered

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Other Software Used

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