Juphy

Streamlines social media conversations and support requests in a single, shared inbox.

Main Features:

• Manage all social media DM’s, Facebook & Instagram Ads Comments, Google My Business Reviews in a shared, social inbox.
• Turn all social media conversations into customer support tickets that can be categorized and prioritized.
• Collaborate with team members on incoming messages. Users who are outsourcing support can gather agency and call center teams in one place.
• Adds to social media customer service performance with actionable reports.