Overview
What is Juphy?
Streamlines social media conversations and support requests in a single, shared inbox.Main Features:Manage all social media DM’s, Facebook & Instagram Ads Comments, Google My Business Reviews in a shared, social inbox.Turn all social media conversations into customer support tickets that…
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Competitors
- Tech Details
What is Juphy?
Main Features:
- Manage all social media DM’s, Facebook & Instagram Ads Comments, Google My Business Reviews in a shared, social inbox.
- Turn all social media conversations into customer support tickets that can be categorized and prioritized.
- Collaborate with team members on incoming messages. Users who are outsourcing support can gather agency and call center teams in one place.
- Adds to social media customer service performance with actionable reports.
Juphy Features
- Supported: Social Inbox
- Supported: Team Collaboration
- Supported: Automation Rules
- Supported: Reports
Juphy Screenshots
Juphy Video
Juphy Competitors
Juphy Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Comparisons
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Reviews
Community Insights
- Business Problems Solved
- Recommendations
Juphy provides a solution to the time-consuming task of managing social media platforms. With Juphy, users are able to view all their social responses in a single place, which makes managing their social media faster and more efficient. By enabling team collaboration, Juphy helps teams become more productive and improves their response times. This feature also ensures that all messages get handled promptly and prevents any business opportunities from being missed.
The software's unified inbox promotes efficient communication across all mediums. It eliminates the need to have multiple pages open to reply on different communication channels, simplifying the organization of business communication and reducing cluster. Through Juphy’s consolidated feedback feature, users can easily track engagement across all social media accounts in one place. They can manage multiple brands and businesses, allowing for more responsive engagement with clients and followers. The ability to communicate across all mediums with one tool makes Juphy a game-changer for constant reach without being tied to constant channel switching.
Juphy solves the problem of having to manage social media and keep track of private messages across various platforms, making everything accessible in one place. As a result, users can maximize their time spent on social media management by addressing comments from one account. This unique feature allows users to handle client business efficiently while enhancing their customer support experience. In conclusion, Juphy is an excellent tool for businesses looking to save time and increase productivity by organizing all messages from connected social accounts in one place.
Users have provided several recommendations for Juphy based on their experiences. The three most common recommendations are:
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Give Juphy a try if you manage multiple social media channels. Users have found Juphy to be a great tool for managing multiple social media channels effectively. It allows users to handle different accounts without the need to switch between them, making the process seamless and efficient.
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Consider developing a desktop app to enhance functionality. Some users suggest that Juphy could benefit from having a desktop application alongside its current web-based platform. This addition would provide users with more flexibility and convenience in managing their social media channels.
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Recommend Juphy for managing social media inboxes and collaborating with team members. Users find Juphy to be a useful solution for multi-channel support, as it enables them to connect their email and social media accounts in one place. Additionally, Juphy allows for effective collaboration among team members, streamlining communication and improving overall productivity.
These recommendations highlight the strengths of Juphy in managing multiple social media channels, the potential for enhanced functionality through a desktop app, and its usefulness in managing social media inboxes and collaborating with team members.