Name: Leadoo
Rating: 10 (1 reviews)
Author: Leadoo Marketing Technologies

Help Desk

Web and Video Conferencing

Customer Support

Changelog

Mind Mapping

Mobile App Development

Development

Business Intelligence (BI)

Collaboration

Corporate Performance Management (CPM)

Desktop Publishing

Enhanced 911 (E911)

Manufacturing Execution

Org Chart

Smart Spaces

VoIP

Enterprise

Accounting

Cryptocurrency Mining

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Course Authoring

Credentialing

HR Compliance

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Cloud Storage

Endpoint Encryption

Fraud Detection

HTML Editors

In-Memory Databases

Incident Response

Integration Platform as a Service (iPaaS)

Network Operating Systems

Network Performance Monitoring

Routers

SIP Trunking

Storage Area Network

System Monitoring

Technology Scouting Software

Traffic Switching

Wireless LAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Content Management

Content Marketing

Customer Reference Management

Data Management

Digital Signage

Email Marketing

Marketing Automation

Online Reputation Management

Social Login

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Field Service Management

Project Management

Professional Services

Customer Relationship Management (CRM)

Quote to Cash

Sales

Auto Repair

Emergency Notification

HIPAA Compliance

Home Health Care

Insurance Agency Management

Intelligent Document Processing

OSS/BSS (Operations Support/Business Support)

Retail Analytics

Smart Cities

Vertical-Specific

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### Chatbots and Conversations
Users appreciate the versatility of Leadoo's chatbots, noting their ease of integration and quick setup. While some users encounter minor usability issues when creating bots, they acknowledge the continuous improvement efforts by Leadoo's team. The software's ability to provide valuable analytics for both marketing development and website optimization is also well-received. Despite a few challenges in the backend editing process, users find Leadoo's chatbots and conversations capabilities to be beneficial for lead generation and customer engagement.

### Customer Service and Support
Users across various reviews consistently praise Leadoo for its exceptional customer service and support capabilities. Customers highlight the proactive nature of the customer success managers, who offer valuable insights and suggestions for improvement. The ease of use and the continuous product enhancements are also lauded, with users expressing satisfaction with the prompt assistance received in setting up and troubleshooting any issues. Additionally, the software's versatility in serving as a customer service channel, providing information, and generating leads is highly appreciated by users. Despite some minor flaws mentioned, such as challenges with reporting time spent online, the overall sentiment towards Leadoo's customer service and support remains positive and impactful.

### Onboarding and Customer Success
Users across different reviews consistently praise Leadoo for its smooth onboarding process and exceptional customer success support. The feedback highlights the effectiveness of Leadoo's onboarding procedures in getting users up and running quickly and efficiently. Additionally, the customer success team is commended for their responsiveness and dedication in assisting users throughout their journey with the product. Customers express high satisfaction with the level of support provided, emphasizing the value of having a team that is not only knowledgeable but also proactive and service-oriented. This positive sentiment towards Leadoo's onboarding and customer success efforts underscores the company's commitment to ensuring a positive user experience from the very beginning and throughout the customer lifecycle.

### Marketing Automation
Users consistently highlight Leadoo's marketing automation capabilities as a game-changer for small marketing teams. The software's ability to segment leads early on, qualify them effectively, and enhance lead generation results has been lauded by reviewers. Additionally, the versatile nature of Leadoo's bots and the valuable analytics data it provides have been instrumental in optimizing marketing strategies and improving website conversion rates. Clients have expressed satisfaction with the ease of use and the significant increase in leads generated through Leadoo's marketing automation features.

### Lead Generation
Users across various reviews consistently praise Leadoo for its effective lead generation capabilities. They highlight the ease of implementation and use, emphasizing that it simplifies the process of generating leads. Additionally, users appreciate the diverse lead gen tools offered by Leadoo, which enable them to gather valuable insights from potential customers. The software's ability to deliver on its promise of generating leads efficiently and facilitating contact with potential customers is a key factor that users find beneficial. Furthermore, the platform's capacity to analyze data effectively and provide valuable knowledge about customers is seen as a significant advantage for enhancing company understanding and decision-making.

### Sales Enablement
Users consistently praise Leadoo for its positive impact on sales and lead generation. They highlight the platform's ability to streamline processes, generate more sales-ready leads, and facilitate client retention. While some users express a desire for more proactive input from Leadoo in generating leads, overall, the sentiment is highly favorable towards the platform's sales enablement capabilities.

Leadoo is a conversion platform offered by Leadoo Marketing Technologies Ltd. According to the vendor, Leadoo is designed to help businesses convert website visitors into customers. It provides a suite of tools, including chatbots, live chat, smart forms, and sales assistants, which aim to engage visitors and guide them through the buying process.

## Key Features

**Conversion Kit**: According to the vendor, Leadoo's Conversion Kit offers a range of tools to enhance customer engagement and increase conversions. These tools include chatbots, live chat, and smart forms, which allow businesses to provide personalized support and guidance on their website.

**ChatBot**: Leadoo's ChatBot feature, available on mobile and desktop, is designed to offer real-time support and guidance to website visitors. According to the vendor, every conversation is tailored to the individual visitor, providing a personalized experience.

**Live Chat**: Leadoo's Live Chat feature works on both mobile and desktop devices, providing businesses with the flexibility to serve their customers as per their preferences. According to the vendor, this hybrid solution can be automated or human-driven, ensuring a smooth and efficient communication channel.

**Smart Forms**: Leadoo's Smart Forms feature aims to revolutionize static forms by creating interactive and contextual forms tailored to each customer's journey. The vendor claims that businesses can gather valuable insights by effectively tracking all form interactions, enabling them to optimize their conversion strategies.

**Conversion Insights**: According to the vendor, Leadoo's Conversion Insights feature provides businesses with data and analytics to understand and optimize their conversion process. This feature offers headline conversion figures, detailed attribution for each stage of the buyer's journey, and campaign insights to track marketing performance.

**Source Insights**: Leadoo's Source Insights feature aims to provide businesses with a clear understanding of the sources that drive conversions. According to the vendor, this feature offers headline conversion figures, at-a-glance attribution for each stage of the buyer's journey, and campaign insights to track marketing performance.

**Journey Insights**: Leadoo's Journey Insights feature offers businesses a visual timeline of each visitor's journey on the website. According to the vendor, this feature allows businesses to analyze behavioral insights and touchpoints, measure journey efficiency, and optimize marketing efforts.

**Prospector**: According to the vendor, Leadoo's Prospector feature helps businesses identify key decision-makers and obtain their contact information. It provides a comprehensive list of key decision-makers and their job roles, along with up-to-date contact details, including email and phone numbers.

**Platform**: Leadoo's Platform includes a user-friendly website analytics tool, which the vendor claims is an easy alternative to Google Analytics. With a simple one-script setup and no coding required, businesses can access headline conversion figures, track traffic sources, and identify visiting companies through company forensics.

Efficient Support: Users have consistently praised the Leadoo team, describing them as operative, service-minded, and caring. Many reviewers have expressed their gratitude for the support provided by the team throughout their experience with the software.

Easy Installation: The installation process of Leadoo is widely appreciated for being hassle-free and straightforward. Multiple users have mentioned that they were able to set up the tool quickly without any difficulties or complications.

Versatile Lead Generation Tools: Reviewers find great value in the various lead generation tools offered by Leadoo. Features such as identifying visitors, company profiling, and lead conversion dashboards are highly regarded. Several users have specifically highlighted these features as instrumental in generating leads and increasing sales compared to other chat operators they have used in the past.

Limited User Interface: Some users have expressed that the user interface for creating bots in Leadoo could be improved, stating that it is not as functional and easy-to-use as they would like. They believe that enhancing the user interface would greatly enhance their experience with the software.

Lack of Guidance on Lead Generation: Several reviewers, including a Sales Director, have mentioned that they were expecting more input and ideas from Leadoo on how to generate more leads during conversations. While they appreciate the excellent support provided by Leadoo, they feel that better and more detailed documentation would help them maximize lead generation potential.

Inconvenience of Multiple Versions: A reviewer who has multiple accounts with Leadoo finds it inconvenient to shuttle back and forth between two different versions of the software. They suggest having a single version to simplify their workflow and improve overall convenience.

Leadoo has proven to be a versatile solution for improving lead generation and customer support. Users have found that Leadoo's early lead segmentation capabilities have been instrumental in qualifying leads and enhancing lead generation results. With Leadoo, customers gain valuable insights into their challenges and can test multiple offers without needing developers. This allows for more efficient experimentation and optimization of lead generation strategies.

One standout feature of Leadoo is its exceptional customer service. Users have praised the proactive suggestions for improvements and opportunities provided during monthly check-ins. Leadoo's commitment to customer success is evident in the active onboarding process and smooth experience users have reported. It has saved users a significant amount of time by streamlining conversation creation and generating sales leads.

Beyond lead generation, Leadoo serves as a valuable customer support channel, guiding visitors throughout the website. Users appreciate its effectiveness in strengthening website visitor engagement, leading to higher conversion rates. The product's diverse range of features provides users with an array of options, although some users have expressed a desire for more proactive support and industry-specific guidance.

Overall, Leadoo is considered a cost-effective tool that has significantly boosted lead-flow and helped create more interactive and customer-friendly ways to serve clients. Its 24/7 availability ensures round-the-clock lead capture and customer support, which has been highly recommended by satisfied users.

Fin is Intercom’s AI agent for customer service, designed to deliver high-quality answers, even for complex queries. It works with any helpdesk, or it can be paired with Intercom’s next-generation Helpdesk to get the full Intercom Customer Service Suite.

Fin with your current helpdesk

Fin with Intercom’s Helpdesk

Copilot add-on

Proactive Support Plus add-on

The Early Stage program

Lusha is a sales intelligence platform designed to help businesses get their next customers. The platform provides access to a compliant global database of companies and decision-makers, powered by insights from over 1.5 million users.

Premium

Scale

Free

Lusha

Leadoo

Lead Generation

Leadoo Marketing Technologies

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

Lead nurturing automation

Users can set up targeted drip email campaigns based on time intervals or prospect behavior, to automate the lead nurturing process and move them further down the sales funnel.

Lead scoring and grading

Users can set up the software to automatically rate leads based on calculations such as buying signals, such as form submissions, or page views, and automatically qualify leads based on demographic factors.

Data quality management

The software helps store, manage, and organize data around each lead, and avoid data problems such as duplicate contacts or non-standard formats.

Automated sales alerts and tasks

The software helps ensure that a sales person is notified of lead activity and can act on the information in a timely fashion.

Automated lead capture

Auto-collection of leads from websites, forms, and third-party sources such as social media. This may include compliance with GDPR and other regulatory standards.

Automated follow-ups

Email or text follow-up messages are automatically sent in response to buying signals from potential customers. Contacts may be segmented and tagged for auto-replies with personalized messaging.

Lead segmentation and distribution

Facilitates the distribution and assignment of leads to sales representatives or teams, ensuring a fair and efficient allocation of leads for follow-up and conversion.

Form Building

Enables users to build and customize forms for lead capture or research.

Drag & Drop editing

Allows users to edit forms using click, drag, and drop functionality.

Branding customization

Design capabilities for tailoring forms to specific brand requirements.

Different question types

Rating, Multiple choice, Picture choice etc.

Conditional logic paths

Enables the inclusion of conditional statements (if/then/else) to depict different paths based on defined conditions.

Embedded calculations

Allows form fields to be calculated using embedded formulas.

Form templates

Pre-built or customizable form and landing page templates.

Custom code

Enables users to insert their own coded sections via CSS, HTML, Javascript, etc.

Web embedding

The ability to embed forms on websites or landing pages.

Mobile responsiveness

Optimization for use on different mobile devices.

Date picker

UI widget that enables users to pick a date from a pop-up calendar.

File upload

Dynamic content

The ability of form content to change based on varying input data or user behavior.

Conversion Rate Optimization

Allows users to run tests and analyze results of different versions of landing pages and forms, with the goal ofoptimizing their conversion rate.

Drop-off analytics

Enables users to analyze at which point in a form, landing page, or website a customer exited, or dropped off, without completing a desired action.

KPI analytics

Provide key performance indicators (KPIs) such as conversion rate over time, as well as information about time of submission, time spent on site, device used, etc.

A/B tests

Allows users to test and optimize different versions of a form or landing page.

Lead Management Integrations

To help generate and manage leads, the software may provide native 3rd-party integrations with CRM, email, or social media marketing tools.

Integrations with advertising platforms

This includes paid search and social advertising on Google, Meta, LinkedIn, TikTok etc.

Integrations with CRMs

Includes integrations with CRMs such as Hubspot, Salesforce, and Pipedrive.

Integrations with data storage tools

This may include data storage tools such as Excel or Google Sheets.

Integrations with lead automation tools

Lead automation tools may include products such as Zapier.

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Leadoo

Overview

What is Leadoo?