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Leadoo has proven to be a versatile solution for improving lead generation and customer support. Users have found that Leadoo's early lead …
Overview
What is Leadoo?
Leadoo is a conversion platform offered by Leadoo Marketing Technologies Ltd. According to the vendor, Leadoo is designed to help businesses convert website visitors into customers. It provides a suite of tools, including chatbots, live chat, smart forms, and sales assistants, which aim to engage visitors...
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Product Details
- About
- Tech Details
What is Leadoo?
Leadoo is a conversion platform offered by Leadoo Marketing Technologies Ltd. According to the vendor, Leadoo is designed to help businesses convert website visitors into customers. It provides a suite of tools, including chatbots, live chat, smart forms, and sales assistants, which aim to engage visitors and guide them through the buying process.
Key Features
Conversion Kit: According to the vendor, Leadoo's Conversion Kit offers a range of tools to enhance customer engagement and increase conversions. These tools include chatbots, live chat, and smart forms, which allow businesses to provide personalized support and guidance on their website.
ChatBot: Leadoo's ChatBot feature, available on mobile and desktop, is designed to offer real-time support and guidance to website visitors. According to the vendor, every conversation is tailored to the individual visitor, providing a personalized experience.
Live Chat: Leadoo's Live Chat feature works on both mobile and desktop devices, providing businesses with the flexibility to serve their customers as per their preferences. According to the vendor, this hybrid solution can be automated or human-driven, ensuring a smooth and efficient communication channel.
Smart Forms: Leadoo's Smart Forms feature aims to revolutionize static forms by creating interactive and contextual forms tailored to each customer's journey. The vendor claims that businesses can gather valuable insights by effectively tracking all form interactions, enabling them to optimize their conversion strategies.
Conversion Insights: According to the vendor, Leadoo's Conversion Insights feature provides businesses with data and analytics to understand and optimize their conversion process. This feature offers headline conversion figures, detailed attribution for each stage of the buyer's journey, and campaign insights to track marketing performance.
Source Insights: Leadoo's Source Insights feature aims to provide businesses with a clear understanding of the sources that drive conversions. According to the vendor, this feature offers headline conversion figures, at-a-glance attribution for each stage of the buyer's journey, and campaign insights to track marketing performance.
Journey Insights: Leadoo's Journey Insights feature offers businesses a visual timeline of each visitor's journey on the website. According to the vendor, this feature allows businesses to analyze behavioral insights and touchpoints, measure journey efficiency, and optimize marketing efforts.
Prospector: According to the vendor, Leadoo's Prospector feature helps businesses identify key decision-makers and obtain their contact information. It provides a comprehensive list of key decision-makers and their job roles, along with up-to-date contact details, including email and phone numbers.
Platform: Leadoo's Platform includes a user-friendly website analytics tool, which the vendor claims is an easy alternative to Google Analytics. With a simple one-script setup and no coding required, businesses can access headline conversion figures, track traffic sources, and identify visiting companies through company forensics.
Leadoo Features
- Supported: Campaign Analytics
- Supported: Lead Qualification
- Supported: Website Visitor Tracking
- Supported: Landing Pages/Web Forms
- Supported: Lead Capture
- Supported: Campaign Management
- Supported: Conversion Tracking
- Supported: Dynamic Content
- Supported: Engagement Tracking
- Supported: Marketing Automation
- Supported: Multi-Campaign
- Supported: ROI Tracking
- Supported: Segmentation
- Supported: Template Management
- Supported: Third Party Integrations
- Supported: Lead Notifications
- Supported: Chatbot
- Supported: Customizable Branding
- Supported: Transfers/Routing
- Supported: Appointment Scheduling
- Supported: Audience Targeting
- Supported: Human Handover
- Supported: Lead Distribution
- Supported: Multi-Channel Communication
- Supported: Product Recommendations
- Supported: SMS Messaging
- Supported: Activity Dashboard
- Supported: Activity Tracking
- Supported: Customer Experience Management
- Supported: Customer Segmentation
- Supported: Customizable Templates
- Supported: Data Import/Export
- Supported: Drag & Drop
- Supported: Performance Metrics
- Supported: Reporting & Statistics
- Supported: Dashboard
- Supported: Data Extraction
- Supported: Lead Nurturing
- Supported: Online Forms
- Supported: Contact Database
- Supported: Lead Database Integration
- Supported: Lead Segmentation
- Supported: Lead Verification/Validation
- Supported: Pipeline Management
- Supported: Prospecting Tools
- Supported: Alerts/Notifications
- Supported: Mobile Access
- Supported: Communication Management
- Supported: Live Chat
- Supported: Reporting/Analytics
- Supported: Negative Feedback Management
- Supported: Interaction Tracking
- Supported: Lead Management
- Supported: Multi-Channel Marketing
- Supported: AB Testing
- Supported: API
- Supported: Conversion Rate Optimization
- Supported: Visitor Tracking
- Supported: Website Analytics
Leadoo Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Mac, Windows, Linux, Chromebook, Android, iPhone |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Leadoo has proven to be a versatile solution for improving lead generation and customer support. Users have found that Leadoo's early lead segmentation capabilities have been instrumental in qualifying leads and enhancing lead generation results. With Leadoo, customers gain valuable insights into their challenges and can test multiple offers without needing developers. This allows for more efficient experimentation and optimization of lead generation strategies.
One standout feature of Leadoo is its exceptional customer service. Users have praised the proactive suggestions for improvements and opportunities provided during monthly check-ins. Leadoo's commitment to customer success is evident in the active onboarding process and smooth experience users have reported. It has saved users a significant amount of time by streamlining conversation creation and generating sales leads.
Beyond lead generation, Leadoo serves as a valuable customer support channel, guiding visitors throughout the website. Users appreciate its effectiveness in strengthening website visitor engagement, leading to higher conversion rates. The product's diverse range of features provides users with an array of options, although some users have expressed a desire for more proactive support and industry-specific guidance.
Overall, Leadoo is considered a cost-effective tool that has significantly boosted lead-flow and helped create more interactive and customer-friendly ways to serve clients. Its 24/7 availability ensures round-the-clock lead capture and customer support, which has been highly recommended by satisfied users.
Efficient Support: Users have consistently praised the Leadoo team, describing them as operative, service-minded, and caring. Many reviewers have expressed their gratitude for the support provided by the team throughout their experience with the software.
Easy Installation: The installation process of Leadoo is widely appreciated for being hassle-free and straightforward. Multiple users have mentioned that they were able to set up the tool quickly without any difficulties or complications.
Versatile Lead Generation Tools: Reviewers find great value in the various lead generation tools offered by Leadoo. Features such as identifying visitors, company profiling, and lead conversion dashboards are highly regarded. Several users have specifically highlighted these features as instrumental in generating leads and increasing sales compared to other chat operators they have used in the past.
Limited User Interface: Some users have expressed that the user interface for creating bots in Leadoo could be improved, stating that it is not as functional and easy-to-use as they would like. They believe that enhancing the user interface would greatly enhance their experience with the software.
Lack of Guidance on Lead Generation: Several reviewers, including a Sales Director, have mentioned that they were expecting more input and ideas from Leadoo on how to generate more leads during conversations. While they appreciate the excellent support provided by Leadoo, they feel that better and more detailed documentation would help them maximize lead generation potential.
Inconvenience of Multiple Versions: A reviewer who has multiple accounts with Leadoo finds it inconvenient to shuttle back and forth between two different versions of the software. They suggest having a single version to simplify their workflow and improve overall convenience.