Name: Logiwa
Author: Logiwa

Communications Outsourcing

Help Desk

Web and Video Conferencing

Customer Support

Mobile App Development

Push Notifications

Development

K-12 Online Learning

Education

Audit

Business Intelligence (BI)

Collaboration

Embedded Business Intelligence (BI)

Environmental Health and Safety (EHS)

Org Chart

Procurement

Enterprise

Accounting

Crypto Asset Management

Merger and Acquisition

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

Employer of Record (EOR)

HR Management

Payroll

Recruitment Agency

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Browser

Cloud Storage

Consulting and Advisory Services

Data Center Infrastructure Management

Data Center Virtualization

Data Observability

Data Pipeline

Distributed Denial of Service (DDoS) Protection

Enterprise Architecture Management

Extended Detection and Response (XDR)

Fraud Detection

IT Infrastructure Monitoring

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Network Monitoring

Network Performance Monitoring

Remote Monitoring and Management

Software Defined Networking (SDN)

Tower Servers

Vulnerability Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Contact Management

Content Management

Email Marketing

Heatmap and Session Recording

Landing Page

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation Services

Product Configuration

Quote to Cash

Sales Coaching

Sales Gamification

Sales Intelligence

Sales

Auto Repair

Construction Workforce Management

Emergency Notification

Oil and Gas

Public Sector Software

Vertical-Specific

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### Onboarding and Training
While some users appreciate the helpfulness of Logiwa's onboarding team and the ease of use during the training process, others have expressed concerns about the steep learning curve and the need for clearer communication regarding additional costs for certain features. The mixed feedback suggests that while the onboarding process is generally supportive, there are areas for improvement to ensure a smoother transition for all users.

### Customer Support and Service
Users consistently highlight Logiwa's customer support and service as a standout feature, emphasizing the responsiveness and dedication of the support team. They appreciate the personalized assistance provided by representatives, especially in complex situations requiring tailored solutions. While some users have encountered challenges with the support ticket system and communication gaps, overall, the majority of reviewers express satisfaction with the level of support received. The proactive approach of the support team in addressing issues and the willingness to accommodate unique business requirements are frequently commended.

### User Experience and Usability
Users appreciate Logiwa's customizable platform that can be tailored to specific needs, providing a neat and organized experience. The positive feedback extends to the ease of integration with carriers and major shopping carts, streamlining order processing with effective automations. Additionally, users highlight the exceptional customer support provided by the team, emphasizing quick issue resolution and responsive assistance throughout the setup process.

### Warehouse Management Systems (WMS
Users have expressed a mix of opinions regarding Logiwa's warehouse management system (WMS) capabilities. While some users praise the system for its robust functionality and ability to tailor to specific requirements, others have raised concerns about stability issues and limitations in customization, such as the inability to organize inventory in numerical order based on SKUs. Despite these drawbacks, Logiwa's WMS is generally seen as a cost-effective solution that integrates well with various eCommerce and accounting platforms, effectively managing inventory and shipment orders.

### Order Fulfillment and Processing
Logiwa's order fulfillment and processing capabilities have garnered consistent praise from users across various industries. The system's ability to handle high volume direct-to-consumer (DTC) and business-to-business (B2B) orders simultaneously has been a standout feature for many users. Additionally, users appreciate the flexibility of Logiwa in tailoring the warehouse management system (WMS) to their specific requirements, allowing for smooth transitions even when changing business models. The ease of integration with carriers and major shopping carts, coupled with efficient order processing and rate shopping functionalities, has further solidified Logiwa's reputation as a reliable solution for order fulfillment and processing needs.

Logiwa has been a valuable asset for businesses looking to streamline their operations. Its customizable features make it possible for users to manage their inventory accurately and meet specific business needs. One of the key benefits of the system is that it supports all functions a 3PL would need, such as lot control and assigning freight accounts to listing channels. This flexibility has resulted in the increased sales rate since the software boasts of 99% shipping accuracy.

The system provides real-time inventory feeds from numerous eCommerce and accounting platforms, making it a central hub for operations. The web-based training offered during implementation was well put together, ensuring successful adoption by users. Logiwa's consultant has been outstanding in guiding and supporting users through the transition from 3PL to Logiwa, making the onboarding experience smooth. However, customer service has been a mixed experience for some users. Nonetheless, Logiwa's monthly updates and improvements ensure that it remains one of the top 3PL software options available at an affordable cost.

User-Friendly Interface: The clean and user-friendly interface has been praised by many users, making navigation and task completion a breeze. Reviewers have noted that the software is easy to use and customizable based on feedback from clients.

Responsive Support Team: Many reviewers have highlighted the exceptional customer service provided by Logiwa's support team, who are consistently helpful and responsive. Users appreciate that Logiwa works as a true partner in helping grow their businesses, listening to client feedback and implementing new features accordingly.

Robust Functionality: Several users have praised the robust functionality of Logiwa, which allows for tailoring of WMS to specific business requirements. Additionally, reviewers note that Logiwa can handle changing business models with ease, such as going from normal e-commerce fulfillment to flash sales with mass fulfillment requirements in a short amount of time.

Confusing User Interface: Some users have found Logiwa's user interface to be confusing and not very intuitive, particularly when it comes to search functions and icons. This has resulted in a learning curve for new users who need time to get used to the terminology and how things work within the software.

Poor Onboarding/Support: Several users have experienced difficulties with onboarding and technical support. The onboarding process can be too fast and not thorough enough, while the support team can be difficult to work with at times. Some users have also reported that Logiwa's customer service is unresponsive until customers escalate their concerns.

Pricing Structure Challenges: A number of reviewers have expressed frustration with Logiwa's pricing structure, especially smaller ecommerce businesses. Additional features come at an extra cost that may not be made clear during onboarding, which some users feel should be more automated. There are also concerns about billing aspects needing improvement so that they are clearer for customers.

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Logiwa

Warehouse management software's primary function is to track and assist with the optimal management of the organization of stock. There is an emphasis on shipping and optimal physical storage of merchandise, to ensure minimum human error and eliminate the need for paperwork.

Warehouse Management

How To: Receive by Inventory | Logiwa WMS

How To: Inventory Putaway | Logiwa WMS

This Is Logiwa

Streamlining Warehouse Operations with Automation Rules

Introduction to Logiwa WMS

How To Pick An Order | Logiwa WMS

How To: Receive by LP | Logiwa WMS

Logiwa 3PL Software Tailored to  High Volume Fulfillment

You can receive products with a Logiwa Receiving Station or with a Mobile Receiving Screen. Item, Location and LP scanning is available. For Damaged Products Damage Reason can be included

From Logiwa Control Mobile Menu, you can scan a SKU or Location or LP and the screen shows you inventory details

Logiwa support Directed Rule-based Putaway with Location Suggestion

Logiwa enables managing all orders from 1 screen

Logiwa has 3PL Billing functionality which enables creating contracts and their calculations

Logiwa enables making your own Store Setups. If you have multiple stores, you can create them from that screen

Logiwa enables making your own Carrier Setups. If you are a 3PL with multiple clients, you can create multiple carrier accounts for 1 carrier.

Logiwa provides warehouse management software targeted towards SMEs.

Learn why Logiwa's real-time data tracking allows you to execute advanced fulfillment strategies like wave planning and cross-docking.

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Logiwa

Overview

What is Logiwa?