Overview
What is Logiwa?
Logiwa is a cloud-based warehouse and inventory management software that aims to address the warehouse management and order fulfillment needs of retail and e-commerce businesses worldwide. The vendor says their clients love the groundbreaking technology of Logiwa because it's faster…
Pricing
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Logiwa 3PL Software Tailored to High Volume Fulfillment
How To: Receive by LP | Logiwa WMS
How To Pick An Order | Logiwa WMS
Introduction to Logiwa WMS
Streamlining Warehouse Operations with Automation Rules
This Is Logiwa
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
What is Logiwa?
Logiwa Features
- Supported: Multi-Channel Integrations
- Supported: Cloud-Based
- Supported: Accurate Order Fulfillment
- Supported: Mobile Scanning
- Supported: Automated Order Picking
- Supported: 3PL Multi Client Tracking
- Supported: Easy-To-Use
- Supported: 3PL Billing
- Supported: Direct Carrier Integrations
- Supported: Directed Putaway
- Supported: Wave Management
- Supported: Inventory Based Order Routing
Logiwa Screenshots
Logiwa Integrations
- Shopify
- BigCommerce
- WooCommerce
- ShipStation
- QuickBooks Desktop Enterprise
- Shippo
- Magento Commerce
- Amazon
- Houzz
- Jet
- Wal-Mart
- Wayfair
- Groupon
- eBay
- FedEx
- UPS
- USPS
- DHL
- Stamps
- Endicia
- Amazon Vendor Central
- First Mile
- GSO
Logiwa Competitors
- SkuVault
- 3PL Central
- Fishbowl Inventory
Logiwa Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | North America |
Supported Languages | English |
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Reviews
Community Insights
- Business Problems Solved
- Pros
- Cons
Logiwa has been a valuable asset for businesses looking to streamline their operations. Its customizable features make it possible for users to manage their inventory accurately and meet specific business needs. One of the key benefits of the system is that it supports all functions a 3PL would need, such as lot control and assigning freight accounts to listing channels. This flexibility has resulted in the increased sales rate since the software boasts of 99% shipping accuracy.
The system provides real-time inventory feeds from numerous eCommerce and accounting platforms, making it a central hub for operations. The web-based training offered during implementation was well put together, ensuring successful adoption by users. Logiwa's consultant has been outstanding in guiding and supporting users through the transition from 3PL to Logiwa, making the onboarding experience smooth. However, customer service has been a mixed experience for some users. Nonetheless, Logiwa's monthly updates and improvements ensure that it remains one of the top 3PL software options available at an affordable cost.
User-Friendly Interface: The clean and user-friendly interface has been praised by many users, making navigation and task completion a breeze. Reviewers have noted that the software is easy to use and customizable based on feedback from clients.
Responsive Support Team: Many reviewers have highlighted the exceptional customer service provided by Logiwa's support team, who are consistently helpful and responsive. Users appreciate that Logiwa works as a true partner in helping grow their businesses, listening to client feedback and implementing new features accordingly.
Robust Functionality: Several users have praised the robust functionality of Logiwa, which allows for tailoring of WMS to specific business requirements. Additionally, reviewers note that Logiwa can handle changing business models with ease, such as going from normal e-commerce fulfillment to flash sales with mass fulfillment requirements in a short amount of time.
Confusing User Interface: Some users have found Logiwa's user interface to be confusing and not very intuitive, particularly when it comes to search functions and icons. This has resulted in a learning curve for new users who need time to get used to the terminology and how things work within the software.
Poor Onboarding/Support: Several users have experienced difficulties with onboarding and technical support. The onboarding process can be too fast and not thorough enough, while the support team can be difficult to work with at times. Some users have also reported that Logiwa's customer service is unresponsive until customers escalate their concerns.
Pricing Structure Challenges: A number of reviewers have expressed frustration with Logiwa's pricing structure, especially smaller ecommerce businesses. Additional features come at an extra cost that may not be made clear during onboarding, which some users feel should be more automated. There are also concerns about billing aspects needing improvement so that they are clearer for customers.