Name: Modjo
Author: Modjo

Customer Engagement

Help Desk

Web and Video Conferencing

Customer Support

Attendance Tracking

Online Proctoring Software

Education

Association Management

Business Intelligence (BI)

Collaboration

Contract Analysis

Document Generation

File Sync

Enterprise

Accounting

CTRM

Cryptocurrency Mining

Financial Research

SaaS Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Corporate Volunteering

HR Compliance

HR Management

Payroll

Recruitment Agency

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Design

Cloud Data Warehouse

Cloud Storage

Container Management

DevOps

Fraud Detection

Hadoop-Related

IT Alert Management

Incident Response

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Mobile Data Security

Network Access Control (NAC)

Network Performance Monitoring

Phishing Detection and Response

Relational Database Management Systems

Requirements Management

Tower Servers

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Conversion Rate Optimization

Customer Loyalty Program

Digital Experience Platforms (DXP)

Email Marketing

Location Intelligence

Marketing Automation

Personalization Engines

Product Management

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Email Signature

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales

Automotive

Geographic Information

Hotel Management

Insurance Claims Management

Law Practice Management

Mental Health

Multiple Listing Service (MLS)

Pharmacy

Telemedicine

Vertical-Specific

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Modjo is a conversational intelligence platform that, according to the vendor, aims to enhance sales performance, optimize CRM data, and provide insights into customer interactions. The product is designed for businesses of various sizes, ranging from small and medium-sized enterprises (SMEs) to large corporations. It is used by sales teams, customer success teams, marketing teams, and product teams across different industries. 

## Key Features

**Livenotes**: The vendor claims that Livenotes harmonizes and optimizes the note-taking process for salespeople by automating the recording of key data in the CRM and simplifying note-taking for sales teams.

**Modjo App**: According to the vendor, the Modjo App provides a dedicated platform for team collaboration, gathering, analyzing, and broadcasting all customer interactions within the company. It also offers real-time insights into customer conversations.

**Automated Call Summaries**: The vendor states that the Automated Call Summaries feature utilizes AI-powered technology to automatically generate call summaries. It captures key moments and information from customer interactions, saving time and ensuring accurate call documentation.

**CRM Integration**: The vendor claims that Modjo seamlessly integrates with popular CRM systems, automatically recording and logging all customer interactions in the CRM. This integration provides hyper-accurate and up-to-date activity data for analysis and optimization.

**Topic Analysis**: According to the vendor, the Topic Analysis feature analyzes conversations to identify key topics and themes. It provides insights into customer needs, pain points, and preferences, helping sales teams align their messaging and strategies accordingly.

**Coaching and Training**: The vendor states that Modjo helps develop the skills of new recruits by replicating best practices. It provides a dynamic library of top-performing calls for training purposes and enables managers to provide real-time feedback to improve training sessions.

**Collaboration and Information Sharing**: According to the vendor, Modjo facilitates collaboration between teams by sharing field feedback in real-time. It provides a 360° view of all customer interactions for better information sharing and enables teams to share best practices and insights across the organization.

**Analytics and Performance Tracking**: The vendor claims that Modjo tracks and analyzes sales team performance metrics, providing data-driven insights for evaluating individual and team performance. It helps identify areas for improvement and replicate the methods of top performers.

**Customer Journey Insights**: According to the vendor, Modjo provides a comprehensive view of customer interactions and touchpoints. It helps marketing teams understand the customer journey and optimize campaigns, enabling data-driven decision-making based on real-time customer insights.


Free

SOLO

TEAM

ADVANCED

Attach

Enablix is a sales enablement solution built for product marketers that helps teams make better use of their sales and marketing content. By seamlessly connecting and linking content from any source, reps and marketers can activate existing content and make data-driven decisions about what to create. Because life is too short for good content to go wasted.

Standard

Professional

Enablix

Modjo

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Transcription Software

Modjo

Overview

What is Modjo?