Reliable SMS service provider
Use Cases and Deployment Scope
We send different kinds of notifications to our users. That can be push notifications, sms or emails. For sending sms like OTP, or transactional SMS we are using MSG91. As our app is fintech category we need very good solution for our SMS system and MSG91 is proven to be very efficient in delivering SMS to our customers with no downtime ever faced.
Pros
- APIs for different services are available
- Very good documentation for the integration of APIs.
- Dashboard to check the status of SMS sent and performance.
Cons
- After updation in some of policies of TRAI in India the documents needs update
- Some of the API's have became complicated after recent updates
- If there could be some alert mechanism that can help to know about reaching quota, or downtime alerts
Most Important Features
- Sending OTP sms to our user for transaction or forgot passwords.
- Transactional alerts on their accounts
- Marketing sms to our users and leads.
Return on Investment
- As compared to the price MSG91 is value for money for the things we get
- The SMS rates are not so high and you can easily use for small to enterprise level company.
- The dashboard of MSG91 helps a lot in understanding whats going wrong and can be improved.
Alternatives Considered
Twilio, Textlocal and Gupshup
Other Software Used
Twilio, Retool, Sentry
