Name: Oneserve
Author: Oneserve.co.uk

Help Desk

Kiosk

Web and Video Conferencing

Customer Support

AI Code Generation

Automation Testing

Beta Testing

Feature Management

Development

Virtual Classroom

Education

AI Document Creation

Business Intelligence (BI)

Collaboration

Demand Planning

Internal Communications

Knowledge Management

Quality Management

Supply Chain Visibility

Whistleblowing

Enterprise

Accounting

Cash Flow Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Monitoring

HR Management

Payroll

Talent Intelligence

Talent Management

Video Interview

Workforce Analytics

Workforce Management

eLearning Content

Human Resources

Blockchain-as-a-Service (BaaS)

Business Process Automation

Cloud Data Warehouse

Cloud Storage

Data Integration

Data Replication

Database-as-a-Service (DBaaS)

Embedded Database

Encryption Key Management

Fraud Detection

IT Alert Management

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

OpenStack Cloud

Scale-Out Storage

Test Management

User Activity Monitoring

Value Stream Management

WAN Optimization

Web Content Filtering

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Enterprise Marketing Management

Grant Management Software

Livestream

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Auction Software

Customer Relationship Management (CRM)

Sales Consulting

Sales Incentive Compensation Management

Sales Training

Sales

Agriculture

Inventory Management

Last Mile Delivery

Military and Defense

Online Ordering

Shipping

Vertical-Specific

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Oneserve has proven to be a valuable solution for businesses by effectively managing their planning, management, and invoicing processes. Users have praised the appointment management feature, which allows for seamless scheduling of tasks. The software's ease of use and customization options have made it accessible to staff at all levels, fostering quick adoption and efficient utilization. With its versatile nature, Oneserve can be tailored to meet the specific needs of individual organizations and different levels within them.

Although there may be limitations in terms of standard reporting capabilities, users have found workarounds such as exporting data from searches or investing in additional reporting packages. The helpdesk is responsive and provides prompt answers to queries, ensuring a smooth user experience. However, implementation of change requests may take some time. While Oneserve may not function as a CRM, it excels in operational tasks, significantly improving efficiencies in appointing and scheduling responsive works for in-house repairs teams.

Despite some challenges with obtaining comprehensive client overviews and loading jobs under specific clients rather than just work streams, the development roadmap shows promise for future improvements. The software's simplicity in terms of configuration and building on existing features has been commended by users. Moreover, exceptional customer service from a proactive account management team ensures that users receive the best possible support. Overall, Oneserve successfully addresses key business problems related to planning, management, and invoicing processes while offering customization options to cater to the unique needs of each organization.

Oneserve is a British field service management solution built around features such as automated workflows, scheduling optimization, and supply chain management.

Standard

Kickstart

Ultimate

Method:crm is a QuickBooks-integrated, cloud-based CRM platform.

Contact Management

CRM Pro

CRM Enterprise

CRM Multi-Entity

Method:CRM

Oneserve

Applications that support field technicians and other staff in the field. Typically include scheduling and dispatching capabilities.

Field Service Management

Oneserve.co.uk

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Oneserve

Overview

What is Oneserve?