Onspring

Ease of Navigation: Users appreciate the ease of navigation in Onspring, with many stating that they can easily move between different sections of the software. This feature has been mentioned by a significant number of reviewers.

Customizability: Many users value the ability to customize apps in Onspring to fit their unique business environment. They find this customization option highly beneficial and feel that it makes the software more tailored to their specific needs.

Continuous Improvement: Users praise Onspring for consistent improvement through new updates and releases. This indicates that the software is continuously evolving to meet user needs and stay up-to-date, as mentioned by multiple reviewers.

Limited Data Access: Some users have found it difficult to access data from different parts of the platform due to limited references within the apps. This has hindered their ability to efficiently retrieve and analyze information, impacting their overall experience with Onspring.

Confusing Delegation Emails: When delegating a survey, some reviewers have mentioned that the email sent to the delegate does not automatically update the name, leading to confusion. This lack of clarity in communication can cause delays and misunderstandings in the delegation process.

Timeout Function Issue: The timeout function in Onspring is not working properly according to some users' feedback. Instead of logging them out after a certain period of inactivity, it allows them to continue their session indefinitely. This poses potential security risks and inconveniences for users who wish to log out but are unable to do so.

Users have made several recommendations based on their experiences with Onspring. First, they recommend approaching the implementation of Onspring with an open mind, being flexible and open to adapting existing processes. Second, users advise understanding their own business needs thoroughly before considering Onspring. This will enable users to evaluate how Onspring can meet their specific requirements and tailor the platform accordingly. Third, users suggest being prepared to improve business processes when using Onspring. They emphasize that the platform is easily manageable if users have some knowledge of HTML and web-based language, which enables them to customize workflows and optimize operations. Overall, it is recommended for users to request a demo specific to their needs from Onspring to fully grasp its capabilities. Additionally, users have praised the responsive and helpful customer service provided by Onspring throughout their experience.