Name: BIO-key PortalGuard
Price: 12.5 USD
Author: BIO-key International

Help Desk

Web and Video Conferencing

Customer Support

Bug  Tracking

WebOps

Development

Business Intelligence (BI)

Collaboration

Visual Collaboration

VoIP

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

On-Demand Payment

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printers

API Management

App Development

Browser

Cloud Storage

Component Content Management

Data Observability

Enterprise Architecture Management

Fraud Detection

Hosted Virtual Desktop

Hyper-Converged Infrastructure

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Interoperability

MLOps

Network Access Control (NAC)

Network Performance Monitoring

Remote Support

Requirements Management

Security Awareness Training

Session Border Controllers

Voice Recognition

Web Application Firewalls

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Business Card Scanning

Content Management

Content Marketing

Digital Signage

Direct Mail Automation

Email Management

Email Marketing

Event Registration

Marketing Automation

Marketing Resource Management

Online Reputation Management

Search Marketing Intelligence

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Business Caller ID

Professional Services Automation

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Intelligence

Sales

Data Loss Prevention

Insider Risk Management

Security

Commercial Drone

Construction Accounting

HIPAA Compliance

Multiple Listing Service (MLS)

Smart Cities

Utilities

Vertical-Specific

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### Password Management
Users consistently praise BIO-key PortalGuard's robust password management capabilities. The platform's password reset functionality and self-service password recovery tools have garnered positive feedback for their ease of use and effectiveness. Many users appreciate the convenience of being able to reset their passwords without IT assistance, reducing workload for support staff. Additionally, the integration of multifactor authentication (MFA) with password management has been highlighted as a valuable security feature by reviewers. Despite some users finding the initial setup and configuration slightly complex, the overall consensus is that BIO-key PortalGuard excels in providing reliable and user-friendly password management solutions.

### Self-Service Capabilities
Users are particularly impressed with BIO-key PortalGuard's self-service capabilities, highlighting the convenience of self-service password resets and account unlocks. The ability for users to customize their experience and recover forgotten passwords autonomously has significantly streamlined operations for both students and staff. Additionally, the integration with Active Directory environment and the availability of multifactor authentication for selected user groups have been commended for enhancing security measures while reducing the workload on the help desk.

### User Experience and Customization
Users across various reviews consistently highlight the user-friendly experience and extensive customization options offered by BIO-key PortalGuard. The ability to tailor the home screen to match individual preferences and the centralized control for accessing multiple applications with a single sign-on feature are particularly appreciated. However, some users express concerns about the limitations in customization flexibility, such as the positioning of header and footer banners that may obstruct content. Despite these minor drawbacks, the majority of users find the customization capabilities of BIO-key PortalGuard to be a valuable asset in enhancing their overall user experience.

### Multi-Factor Authentication (MFA
Users have consistently lauded BIO-key PortalGuard's multi-factor authentication (MFA) features, emphasizing its robustness in bolstering security measures. The implementation of MFA has been widely regarded as a significant step towards fortifying access controls and safeguarding sensitive data within organizations. Despite some minor complexities in configuration, the overall sentiment towards the MFA functionality remains positive, with users appreciating the added layer of protection it offers in conjunction with single sign-on services.

### Single Sign-On (SSO
Users consistently highlight BIO-key PortalGuard's single sign-on (SSO) functionality as a key strength of the platform. The ease of access to multiple applications with centralized control and the ability to customize the home screen for a tailored user experience are frequently mentioned positives. While some users find the initial setup of SSO challenging, the responsive support provided by the staff helps address any issues that may arise. Additionally, the integration of SSO with multifactor authentication (MFA) is seen as a valuable security enhancement by many reviewers.

### User Authentication
Users appreciate BIO-key PortalGuard's proactive approach to user authentication, enforcing logins more frequently to enhance security measures. The implementation of Multi-Factor Authentication has been well-received, providing an additional layer of protection for user accounts. The standardization of enterprise authentication has streamlined access across various platforms, ensuring a secure and cohesive authentication process for all users. The responsiveness of PortalGuard's staff in addressing queries and assisting with initial configurations has also garnered positive feedback, contributing to a smooth user experience with the authentication system.

### Administrative Tools and Configuration
Users have highlighted both positive and negative aspects of BIO-key PortalGuard's administrative tools and configuration. While some users find the configuration process complex and tricky, others appreciate the control it offers once properly set up. Feedback also suggests a need for improvements in the user interface and documentation to enhance the overall user experience with the administrative tools.

### Cloud and Locally Hosted Solutions
User sentiment regarding BIO-key PortalGuard's cloud and locally hosted solutions varies. While some users appreciate the flexibility and security offered by both the on-premise and cloud options, others express concerns about the level of control and customization available, particularly in the cloud product. The addition of a cloud-based admin portal has addressed some of these issues, but there are still suggestions for improvement, such as the need for a comprehensive admin guide. Despite these mixed opinions, many users find the versatility of the product valuable for meeting their business workflows and security requirements.

### Technical Support and Customer Service
Users consistently appreciate the technical support and customer service provided by BIO-key PortalGuard, noting the team's willingness to assist with any issues and their prompt responsiveness. While some users have mentioned initial setup complexities and limitations in the cloud-based admin portal, overall, the support staff's professionalism and dedication have been commended. The addition of a cloud-based admin portal has addressed some concerns, although users still express a desire for more comprehensive documentation to aid in self-configuration.

Complex and Not Intuitive User Interface: Some users have found the user interface of PortalGuard to be complex and not intuitive, making it difficult to configure on the back end. They have expressed that the interface could benefit from being more user-friendly and suggested improving the configuration UI to be more intuitive and organized.

Limited Control in Cloud Product: The cloud product of PortalGuard did not provide the same level of control as the locally hosted solution, which was not clear during the sales process. Users have mentioned that initially, almost every change needed to be a support ticket, although a cloud-based admin portal has since been added to allow for more configuration.

Compatibility Issues with Certain Systems: Some users have experienced difficulties with certain systems, such as JAMF, which were not compatible with PortalGuard. This lack of compatibility has posed challenges for these users when trying to integrate their existing systems with PortalGuard.

Users have made several recommendations based on their experience with PortalGuard. The most common ones include taking advantage of the support provided by PortalGuard, thoroughly planning and testing integrations, workflows, and processes, and finding a workaround for mobile devices when using two-factor authentication (2FA). In retrospect, users have found PortalGuard to be the best option available, citing its password reset functionality, SMS OTP codes, and MFA as valuable features. Overall, these recommendations provide insights into maximizing the benefits of PortalGuard and addressing potential challenges that may arise during implementation and usage.

PortalGuard (Commercial On-Premises) - Self-Service Password Reset License (SSPR only)

PortalGuard (Commercial On-Premises) - Enterprise License (SSPR, SSO, MFA)

PortalGuard IDaaS (Commercial Cloud) - Enterprise License (SSPR, SSO, MFA)

PortalGuard IDaaS (Commercial Cloud) - Self-Service Password Reset License (SSPR only)

Rippling’s platform for HR, IT, payroll, and spend management automates the entire employee lifecycle, ensures compliance, supports device management, and provides real-time financial visibility from a central dashboard.

Rippling

Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.

Single Sign on

Single Sign on Adaptive

Multi Factor Authentication

Multi Factor Authentication Adaptive

BIO-key PortalGuard

Identity Management (IdM) is essentially about creating, maintaining, and retiring individual enterprise accounts for IT security. Identity and Access Management (IAM) systems encompass this but also provide a framework that goes beyond digital identities to providing access to users in various roles in a relatively automated fashion for cost and efficiency, while yet presenting minimal risk to sensitive data or equipment, simultaneously creating an audit trail for lawful compliance. Depending on the implementation needed by the enterprise (i.e. who is logging in and to what largely determines this) these concerns can be somewhat, highly, or totally overlapping areas.

Making comparisons across suites of software and their vendors can be difficult as this apparently singular body of needs is  serviced by vendors in this area in a highly modular fashion who bridge gaps with strategic or technical partnerships and integrations.  But here "Identity Management" Software is defined as software which handles all or some of the tasks related to all of the above, which may be divided into:

-- Identity governance or provisioning (basically role management with workflow controls).

-- Access (authorization or restriction of access to certain information to certain persons across locations and systems).

 ...and the various methods of enabling rapid yet secure access like:

-- Single sign-on (SSO, describes the ability to login to the system once and only once, gaining access to all systems without need for logging in again via help from a server).

-- Multi-factor authentication (using multiple, independent components to gain access, a simple step to increase security, though at a cost of efficiency for each additional step).

-- Password management and self-help for password users.

-- Identity federation, related to SSO, access spanning system boundaries (e.g. cloud access).

-- Directory / User Repository Management for tracking of users with access, and

-- Security Analytics for auditing and compliance...

...and more. IAM software is most usually sold in a modular, configurable pieces-sold-separately fashion, where each module handles some but not all of these needs. Some of the strongest vendors in this area offer high specialization and strategic partnerships with other specializers while other established vendors, via both acquisitions and development, manage to cobble together comprehensive portfolios and subsume all the various needs under one grand suite of comprehensive IAM capabilities. Enterprises have gone both ways.


A later arriving area of identity management software that greatly up-prioritizes speed and ease of access over security is called by the vendors who specialize in it Customer Identity Management, which provides simple customer registration most often via Social Sign-On capability. This allows a user to instantaneously set up an account with a service provider merely by logging in via their preferred social network account; voila, the customer has (safe, limited) access, and the enterprise gains useful information about the potential customer in less than five seconds. While traditional Identity Management Systems offer the capability to do this, smaller vendors who specialize in customer access, with its high-efficiency / low-security demands, sometimes bundle the feature with other common marketing capabilities to leverage the instantly acquired customer data (e.g. email marketing, segmentation, landing pages, etc.), thus creating a (growing) niche of customer-facing identity management systems in the process.

Identity Management

Multi-factor Login with Yubikey Integration

Logging into PortalGuard through BIO-key MobileAuth

BIO-key International

Identity management software manages information about the identity of software users and controls access to corporate resources

ID-Management Access Control

Authorization or restriction of access to information depending on role

ID Management Single-Sign On (SSO)

The ability to login to the system once, gaining access to all systems without the need for logging in again

Multi-Factor Authentication

Using multiple, independent components to gain access

Password Management

Self-help capabilities the help users recover forgotten passwords, etc.

Account Provisioning and De-provisioning

Capabilities for creating user accounts  based on roles, group memberships and business processes

ID Management Workflow Automation

Automated sequence of tasks to simplify processes

ID Risk Management

Identification, evaluation, and prioritization of risks with procedures to minimize, impacts of unplanned consequences

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Annual License, per user, price adjusted based on license tier

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BIO-key PortalGuard

Overview

What is BIO-key PortalGuard?