Overview
What is ProProfs Chat?
ProProfs Chat is a solution that allows online businesses to engage in open communication with their website visitors. This live chat tool helps organizations of varied sizes to connect with visitors in a similar way they would do in a…
Pricing
Entry-level set up fee?
- $29 Optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Proprofs Chat Demo Video
Product Details
- About
- Competitors
- Tech Details
What is ProProfs Chat?
ProProfs Chat is a solution that allows online businesses to engage in open communication with their website visitors. This live chat tool helps organizations of varied sizes to connect with visitors in a similar way they would do in a physical store. ProProfs provides an easy, quick way to engage with website visitors, letting a business monitor their visitor activity - see what visitors are browsing, answer their questions in real-time, resolve their problems and much more.
The tool is most suitable for personalizing the shopping experience of customers by displaying them right offers and providing them help wherever needed, which according to the vendor can help users to strengthen sales.
Furthermore, this chatting platform allows the support executives to send proactive chat invitations to the website visitors and guide them through the sales process.
ProProfs Chat Features
- Supported: Capture leads and boost sales
- Supported: Real-time support
- Supported: Operator to operator chat
- Supported: Easily embed chat
- Supported: Chat via web interface
- Supported: Supports chat across multiple devices (iPhones, Mac) and runs on any OS
- Supported: Record and monitor offline messages
- Supported: Track and judge operator performance
- Supported: Set up department based chat
- Supported: Customized chat window
ProProfs Chat Video
ProProfs Chat Competitors
ProProfs Chat Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |