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A bit expensive More conversion rates
Quantum Metric is designed to help organizations build better digital products faster. Their platform for Continuous Product Design gives business and IT teams a single version of truth which the vendor describes as fast, quantified, and grounded on what customers actually experience. The solution…
For the latest information on pricing, visit https://www.quantummetric.com
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Smartlook is an analytics solution tool for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind users' actions. It helps users understand precisely how customers interact with website and app — watch recordings, create heatmaps, use automatic tracked events, and…
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A bit expensive More conversion rates
the configuration isn't. Each platform (iOS, Android, and Web App) has its price.
The service is not cheap, so don't commit unless you're going to use it. Really improved our tech
areas of frustration and friction points for customers and quantifying the cost, CR% loss if left unfixed Provided Insights to page performance to see if
and identify and investigate bugs. The Product teams have found immense value in being able to cross internal datasets with Quantum sessions to see what
we solve any customer issue, we stop losing money faster. Don't know the price but for sure it is worth using.
department specifically, we use it in different ways since our team is in charge of overseeing part of the health of the websites/mobile apps. We use it
Quantum Metric was much more affordable and implementation was much easier.
shipping questions. If our customer wants free shipping, we can look at cart values and decide thresholds, to allow free shipping.
We have been able to quickly identify specific errors that are costing us thousands, sometimes millions annually. Customer service and satisfaction
some major issues while replaying sessions which help reduce operational cost, and reduce the volume to the call center. … Tealeaf was replaced by QM Cost, issues and support were the main deciding factors … Price Product Features
list of million possibilities. Having a dollar value for each possible fix drives clear business value. Error occurrences - Usually we have separate APM … Shorter User research sessions by seeing user recordings is a faster and cost effective approach
From Day 1, we've had a great experience with the team. During the Proof of Value phase, the team was extremely helpful in setting up the dashboards and helping
issues to understand user pain points. Additionally, the team has found great value in leveraging the tool to understand and research user errors and site functionality … Assessing and quantifying value of specific events. Event tracking. Customer service/success help and…