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I like it more in different aspects such as pricing, capabilities, UI, etc. When it comes to the pricing, I have been using it for many years, and always
Pro$55Cloud per month 5000 sessions | FreeFree foreverCloud per month 3000 sessions | EnterpriseCustom pricingCloud |
For the latest information on pricing, visit https://www.smartlook.com/pricing
All Smartlook packages support both web and mobile app platforms.
Feature | Free Version | Paid Version |
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Live Chat | Available | Available |
Available | Available | |
FAQ/Knowledgebase | Available | Available |
Social Media | Available | Available |
Video Tutorials / Webinar | Available | Available |
Phone | Unavailable | Available |
I like it more in different aspects such as pricing, capabilities, UI, etc. When it comes to the pricing, I have been using it for many years, and always
Make interface easier Reduce prices Show what user typed on text box (except for confidential box)
for screen recordings. Especially when you are running MVPs. However, its pricing is very high. If your daily visitors are too much then either you will have
Affordable pricing. Logs browser errors. Fast support.
Smartlook is the better overall value of all the solutions we've tried. Hotjar was overpriced, Lucky Orange seems
were all either way too expensive or didn't really work. Until I found Smartlook. It's the only one that was reasonably priced and still got the job done … Both were great to use, but Smartlook was WAY more affordable.
pretty good. I really like the funnels although I wish we had more but they cost.
Occasionaly confusing user interface. App integrations cost extra.
Easy and intuitive interaction. Cheap compared to other similar solutions. Awesome insight into user behavior. … features of the other products I have tried but was both simpler to use and cheaper.
Price … We were looking for a cheap product that do its job. We didn't need any complex software
advanced funnels, and filtering out the sessions than Hotjar. It's definitely cheaper and more user-friendly than Fullstory.
Smartlook is far more cost-effective and simple to use for agencies with multiple clients than Hotjar
application. Clutching at straws for problems so I guess I'll say maybe a little cheaper. … So much simpler to the user and way more effective. The pricing for our requirement was also much better.
what people are doing on your site, this is a perfect tool [that] isn't expensive. … too fast. They forgot what their product was all about and then started to charge an exorbitant amount for what is a glorified heat map. Smartlook has taken
Being able to watch how users interact with the system without setting up expensive experiments has allowed us to dramatically improve the product without
Overall, Smartlook has way more functions, it is a bit cheaper, and all the little things like user experience, designs, and flow of the … Hotjar - too expensive … Price Product Features Product Usability
behavior on the web, tracking how users browse and interact with websites. We value the visualization of browsing down to the level of one specific user.
Record user sessions. Show daily summaries. Fairly priced. … Thought it would be cheaper.
times discussed pricing. … More functionality for similar price. Smartlook tracks
Oribi seems to be very expensive and at the same time very basic. Hotjar is good, but it doesn't have the
needed, and the cost to features benefit was not justifiable. We ended up going with a competitor that offered more features at a lesser price. … add more features. I think they should bring the price down. They charge more than their competitors for fewer features. They send too many annoying emails … We ended up going with a compe…
features, the only 2 differences I can think of are - price and customer support. Smartlook is cheaper and has superior customer services. You have the feeling … customers actually use the website. It is also a great tool to do kind of a low cost simple user testing, where, by just watching customers linger in some parts … better checkout throughout. Positive - more returning cu…
overly aggressive in its pricing structure. The salespeople were aggressive to get you into a demo and then they drop a large price bomb on you when you are