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RAY

RAY

Overview

What is RAY?

RAY (formerly BotBit) helps local businesses sell more by simplifying interactions with consumers by focusing on generating reviews and unifying communication channels they already use. RAY helps makes businesses more visible online, improves business operations, and drives purchase decisions. RAY…

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Recent Reviews

TrustRadius Insights

Users of RAY have reported a high level of satisfaction with the product due to its effectiveness in solving a variety of business …
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Pricing

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What is RAY?

RAY (formerly BotBit) helps local businesses sell more by simplifying interactions with consumers by focusing on generating reviews and unifying communication channels they already use. RAY helps makes businesses more visible online, improves business operations, and drives purchase…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Birdeye?

Birdeye is a reputation management and digital customer experience platform for local brands and multi-location businesses. Over 100,000 businesses leverage Birdeye’s AI-powered platform to engage seamlessly with customers, drive loyalty, and excel in their local markets.

What is Podium?

Podium, formerly Repdrive, is a ratings and review management platform from the company of the same name in Provo, Utah.

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Product Demos

SuperRT - Realtime raytracing on the SNES (short demo)

YouTube

Abstract Painting / DEMO 87 / Abstract Landscape / With a brush, palette knife / Painting Techniques

YouTube
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Product Details

What is RAY?

RAY (formerly BotBit) helps local businesses sell more by simplifying interactions with consumers by focusing on generating reviews and unifying communication channels they already use.

RAY helps makes businesses more visible online, improves business operations, and drives purchase decisions. RAY serves 10,000+ users across nearly 1,000 businesses.

RAY Features

  • Supported: Review requests from customers
  • Supported: Online reputation management
  • Supported: Marketing automation
  • Supported: Local Business CRM

RAY Screenshots

Screenshot of Panel de control principalScreenshot of Panel de control de reputación de la marcaScreenshot of Tabla de posicionesScreenshot of Solicitar reviews

RAY Video

Mejora tus reseñas en Google y Google Maps con Ray

RAY Integrations

RAY Competitors

RAY Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesArgentina, Chile, Mexico, Brasil, Colombia, USA, Canada
Supported LanguagesEnglish, Spanish, Portuguese

RAY Customer Size Distribution

Consumers20%
Small Businesses (1-50 employees)30%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)0%
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users of RAY have reported a high level of satisfaction with the product due to its effectiveness in solving a variety of business problems. One key use case where RAY shines is in managing patient medical history, prescriptions, and treatment plans. Users have found the features provided by RAY to be excellent for organizing and accessing crucial patient information, allowing healthcare professionals to deliver more efficient care. With RAY, users can securely store and retrieve medical records, track medication usage, and create comprehensive treatment plans all within one intuitive platform.

Additionally, RAY has proven to be a valuable tool for simplifying accounting tasks for businesses. Users have praised the product for streamlining their financial processes and making them more manageable. With RAY's user-friendly interface and comprehensive set of accounting features, users can easily keep track of expenses, generate invoices, and monitor financial performance. The software eliminates the need for manual calculations and reduces the risk of errors, saving valuable time and resources for businesses.

Overall, RAY caters effectively to its target audience and addresses common pain points in managing patient information and conducting accounting tasks. It empowers users to efficiently handle medical records and treatment plans while providing seamless financial management capabilities. Whether it's optimizing healthcare workflows or simplifying administrative processes, RAY proves to be a reliable solution for businesses seeking to enhance their operations.

Easy-to-use Interface: Reviewers have praised the software for its user-friendly interface, stating that it has made tasks such as appointment booking and managing clinical data intuitive and streamlined. Several users have found the simplicity of the product particularly beneficial for small businesses with limited staff.

Good Reporting Capabilities: Many reviewers have highlighted the software's strong reporting capabilities, which allow small businesses to effectively manage their patients and clinic. The ability to generate comprehensive reports has proven valuable in tracking performance metrics and making informed business decisions.

Collaborative Usage: Users appreciate the software's ability to accommodate multiple users, enabling collaborative usage and efficient data management within their healthcare practice. This feature allows different team members to access and update information simultaneously, enhancing productivity and communication among staff members.

Limited Features: Some users have expressed dissatisfaction with the limited features of RAY software, specifically noting the absence of WhatsApp integration. This has hindered their ability to effectively communicate and engage with patients through a popular messaging platform.

High Cost: Several reviewers have found the cost of RAY software to be high considering the basic features it offers. They feel that they are not getting enough value for their investment, which may discourage potential customers from adopting the software.

Security Concerns: There are concerns raised by users about the safety of patient data on the cloud and potential data leakage to corporate chains, raising doubts about the software's security measures. This lack of trust in data protection may deter some healthcare professionals from using RAY.

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