Name: Reviewr Product Demonstration
Uploaded: 2024-05-24T12:52:54.000Z
Duration: 55 min 51 s
Description: Reviewr Product Demonstration

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Transcription

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### Submission and Application Processes
Reviewr's submission and application processes have garnered mixed feedback from users. While some users appreciate the platform's ease of use and efficiency in managing applications, others have faced significant challenges, such as data breaches and system failures during the submission process. Despite the positive aspects like customizable features and streamlined processes, concerns about data security and technical glitches have raised doubts among users about the reliability of Reviewr's submission and application processes.

### Evaluation and Scoring Systems
Reviewr's evaluation and scoring systems have garnered positive feedback from users, with many expressing appreciation for the platform's efficiency in assigning nominations to evaluators and automating the scoring process. Users have highlighted the ease of tabulating scores and identifying top candidates, noting a significant reduction in human error and administrative workload. While some users have suggested improvements, such as a smoother process for reviewers to declare conflicts of interest, overall sentiment leans towards the effectiveness and time-saving benefits of Reviewr's evaluation and scoring systems.

### Judge and Evaluator Management
Users consistently praise Reviewr's streamlined committee management and nomination assignment processes. The platform's efficient handling of conflicts of interest and automated scoring have garnered positive feedback. However, some users express a desire for a smoother process for reviewers to declare conflicts of interest before nominations are assigned. Despite this minor concern, Reviewr's judge and evaluator management capabilities are generally well-received by users, contributing to a more efficient and error-free awards program.

### Awards Management
User feedback on Reviewr's awards management capabilities varies widely. While some users praise the platform for streamlining their awards programs and reducing administrative burdens, others have encountered issues such as data breaches and system failures that led to a loss of confidence in the service. Despite the mixed opinions, Reviewr's ability to digitize and simplify the awards submission and judging processes has been highlighted as a significant benefit by many users.

### Grant and Scholarship Programs
Users unanimously praise Reviewr's grant and scholarship program functionalities. Reviewers highlight the ease of use for both applicants and judges, with a significant reduction in staff time for managing scholarship programs. The platform's ability to store information from year to year and streamline the application process has been a standout feature for users. Additionally, the positive feedback on customer service underscores the overall satisfaction with Reviewr's grant and scholarship programs.

### Competition and Event Coordination
Users consistently praise Reviewr for its efficient competition and event organization features. The platform's ability to streamline the submission process, facilitate reviewer tasks, and provide a user-friendly experience has garnered positive feedback. While some users find the administrative setup slightly less intuitive compared to the reviewer interface, overall, Reviewr's competition and event coordination capabilities are highly regarded. The software's functionality in managing various types of events, from startup pitch competitions to university entrepreneurship contests, has been commended for its versatility and effectiveness. Additionally, Reviewr's capacity to archive past competitions and submissions for historical data analysis has been highlighted as a valuable feature by long-term users.

### Administrative and Staff Support
Users have expressed mixed opinions regarding Reviewr's administrative and staff support capabilities. While some users praise the platform for its user-friendly interface and responsive staff, others have highlighted challenges in customization and navigation. The support team at Reviewr is commended for their quick responses and willingness to address user concerns promptly. However, there are suggestions for improvement in providing more control to administrators and enhancing the platform's customization options. Despite some users finding the back-end administration slightly intimidating, the overall consensus leans towards Reviewr's support team being helpful and efficient in assisting users with their needs.

### Customer and Technical Support
Reviewr's users consistently highlight the invaluable role of the customer service and technical support teams in their experience with the platform. While some users mention minor challenges in navigating the system initially, the responsive and professional support staff quickly address any issues that arise. Users appreciate the prompt responses and thorough assistance provided by Reviewr's customer service team, enhancing their overall satisfaction with the platform.

### Non-Profit Organization Support
Reviewers are highly satisfied with Reviewr's support for small non-profit organizations. Users consistently praise the platform for its tailored assistance to non-profits, highlighting the ease of use and efficiency it brings to their operations. The positive feedback underscores Reviewr's commitment to understanding and meeting the unique needs of non-profit organizations, ultimately enhancing their overall experience with the platform.

Users have provided the following recommendations for Reviewr:

1. Prioritize the problem you want to solve and don't skimp on customer service. Users suggest that it is important to clearly identify the problem you want to address with Reviewr and ensure that it aligns with the platform's capabilities. They also emphasize the significance of providing excellent customer service, indicating that this can greatly enhance the overall experience.

2. Set up a pre-call with the Reviewr team to discuss your needs and be clear in your communications. Users advise scheduling a preliminary call with Reviewr's team to discuss your specific requirements and goals. This allows for a better understanding of how Reviewr can meet your expectations and ensures that both parties are on the same page. It is also recommended to maintain clear and open communication throughout the process.

3. Have a clear vision for what you want and trust that the Reviewr team will help you achieve it. Users highlight the importance of having a well-defined vision for your online awards program and being able to effectively communicate it to the Reviewr team. They express confidence in Reviewr's abilities to assist in realizing this vision, emphasizing their expertise and support in guiding users towards their desired outcomes.

User-Friendly and Intuitive Platform: Many users have found the platform to be user-friendly and intuitive, making it easy for both new volunteers and experienced users to navigate and complete tasks. The simplicity and ease of use of the application are appreciated, allowing users to easily add reviewers and track their progress. 

Streamlined Processes for Administrators: Reviewers have praised the system for streamlining processes, making it easier for administrators to run reports and manage applications, evaluations, scoring, and data collection. This saves time and effort throughout the awards nomination, evaluation, and selection process.

Responsive Customer Support: The customer support provided by Reviewr is highly regarded by users. The staff is responsive, helpful, and available to answer questions and provide assistance. Users appreciate the fabulous support from the Reviewr team who listen to their needs, provide creative suggestions, and are responsive to inquiries.

1. Lack of Control and Features for Setting Up Events: Some users have mentioned that they feel there should be more controls and features available when setting up new events, such as the ability to create a Constant Contact newsletter or customize event templates.

2. Data Breach/System Failure During Launch: Several users have experienced a total data breach or system failure during the launch of their awards programs, resulting in upset customers and causing them to lose confidence in the company's security measures.

3. Inadequate Feedback on Mistakes: Users have found that the software does not always provide clear feedback when they make a mistake, especially depending on the specific task they are performing. This lack of clarity can lead to confusion and potentially impact the user experience negatively.

Reviewr has become an invaluable tool for teachers and students in the application process for grants and scholarships. Users have found that the software simplifies the entire process, from collecting nomination packets to distributing them to the selection committee and tabulating final scores. Reviewers appreciate the ease with which they can score grant requests and sort them by score to determine eligibility for funds. The software has also facilitated the transition from traditional, in-person awards programs to virtual ones, eliminating the need for travel.

While reviewers find Reviewr intuitive and user-friendly, some users have found it less so as an administrator. However, once familiar with the system, administrators benefit greatly from the significant reduction in administrative time spent on awards programs. Additionally, Reviewr has eliminated human error in the process, ensuring a smoother application experience for organizations and allowing them to reach a larger pool of applicants. Many users have successfully migrated their scholarship, awards, and grants processes from other systems to Reviewr without encountering any major difficulties.

One notable aspect of Reviewr that users consistently praise is its excellent customer service. Customers have reported prompt, professional, and thorough assistance when needed. This level of support serves as a selling point for the product and instills confidence in its users. Furthermore, Reviewr has proven its effectiveness in reducing staff time for scholarship programs by 60%, freeing up valuable resources for other important tasks.

The versatility of Reviewr is evident in its successful implementation across various contexts. It has been used by global grants programs with hundreds of student applicants and diverse teams of judges. The software has also facilitated the collection and judging of hundreds of essays in environmental contests, saving time and minimizing paper usage. Overall, Reviewr has proven to be a reliable solution that addresses key pain points in the grants and scholarships application process, increasing efficiency while maintaining a high level of user satisfaction.

Reviewr headquartered in Lincoln offers a submission management system for competitions and contests, awards, calls for entry, and other events.

GROW

PREMIUM

Evalato

Award Force is an award, grant application, and submission platform from the Australian company of the same name featuring granular roles and permissions to for entry and review, control of judgment process, and other features.

Growth

Premier

Award Force

Reviewr

Submission Management Software is used by universities, HR departments, government entities and others to create, receive, process and manage applications  and submissions of various kinds. These may include fellowships, grants, scholarships, contest entries, for awards of various kinds.

Submission Management

Reviewr Demo | On your time at your pace

A comprehensive guide to a compliant, fair, equitable, and non-biased scholarship program

The Associations Playbook to Running Recognition Awards

Reviewr Product Demonstration

Reviewr Software Product Demo Overview: Comprehensive Solution for Application Management

Discover how Reviewr, the leading application management software, revolutionizes the way organizations collect, manage, and evaluate applications. In this recorded demo, we delve into the robust capabilities of Reviewr, showcasing its value for membership-based associations, foundations, non-profits, academia, universities, credit unions, chambers of commerce, alumni associations, and government agencies. Watch this demo to understand how Reviewr simplifies and enhances the management of member recognition awards, scholarships, grants, fellowships, conference abstracts, speaker/presenter calls, board nominations, and alumni awards.

Key Highlights:

1. Introduction to Reviewr:

Overview of Reviewr's mission and the challenges it addresses in the application management landscape.
2. Applicant Experience:

Creation of applicant profiles/personas.
Efficient data collection via submission forms with robust logic and intelligent automation.
Management of multi-category/program workflows with ease.
User-friendly interface ensuring low barrier ease of use.
Comprehensive file collection and document management.
Integration of supplemental forms like references.
Long-term engagement with applicants through profiles.
3. Program Management Experience:

Command center dashboards for streamlined program management.
Detailed reporting and analytics.
Setting and managing dates and deadlines.
Accessing entries and submitted content seamlessly.
Robust communication tools for effective interaction.
Assigning submissions to review teams using various methods (manual pairing, group assignments, automated distribution).
4. Review and Selection Experience:

Redaction of personal identifying information for unbiased review.
User-friendly interface for reviewers with split-screen evaluation.
Customized selection tools including mathematical rubrics and ranking tools.
Leaderboards and normalization of judging data to ensure fair evaluation.
5. Q&A Session:

Addressing queries and providing insights on how Reviewr can be tailored to specific organizational needs.
This demo provides an in-depth look at how Reviewr transforms application management, making it efficient, transparent, and user-friendly. Ideal for organizations seeking a comprehensive solution for managing their programs, this recording will be available on both YouTube and the Reviewr website.

TIMESTAMPS
0:00 Intro 
4:28 Applicant Experience 
20:49 Program Management Experience
29:37 AI Content Detection 
33:30 Review and Selection Experience 
42:48 Q&A

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