Help Desk

Web and Video Conferencing

Customer Support

AI Chatbot

Development

Attendance Tracking

Career Center

Education

Association Management

Business Intelligence (BI)

Case Management

Collaboration

File Sharing

File Sync

Objectives and Key Results (OKR)

Office Suites

Unified Communications as a Service (UCaaS)

Enterprise

Accounting

FinTech

Online Trading

SaaS Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Performance Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Asset Tokenization

Business Internet Service Providers (ISPs)

Cloud Storage

Container Management

Debugging

Disaster Recovery as a Service (DRaaS)

Dynamic Application Security Testing (DAST)

Fraud Detection

In-Memory Databases

Incident Response

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Intranet

Managed Private Cloud

Managed Security Service

Modular Storage Area Network (SAN)

Network Function Virtualization (NFV)

Network Performance Monitoring

Runtime Application Self-Protection

SSL Certificate

Secure Web Gateway

Threat Hunting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Marketing Automation

Personalization Engines

Product Management

Sales and Marketing Automation

Social Media Management

Survey & Forms Building

Technology Review

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Forecasting

Sales Pipeline

Sales

Microsegmentation

Security Information and Event Management (SIEM)

Security

Automotive

Building Information Modeling (BIM)

Catering

Law Practice Management

Legal Research

Tour Operator

Vertical-Specific

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### Pricing and Value
Users consistently highlight Routee's ability to deliver versatile services at a competitive price point, making it a cost-effective solution for various needs. The general sentiment leans towards positive feedback regarding the value proposition offered by Routee, with users appreciating the balance between pricing and the features provided. While some minor concerns about pricing transparency and occasional bugs have been raised, the overall consensus is that Routee delivers good value for the investment made.

### Quality and Reliability
Users consistently highlight Routee's quality services and reliability as key strengths of the platform. They appreciate the platform's functionality, simplicity, and the overall good experience it provides. While some users mention minor bugs and challenges with usability, the general consensus is that Routee delivers reliable and quality services at competitive pricing. The platform's reliability in sending SMS messages, especially in critical sectors like healthcare, is particularly noted as a significant advantage.

### Customer Support and Service
Users consistently highlight Routee's customer support and service as a standout feature, praising its ease of use, versatility, and the ability to support all providers in Greece and Bulgaria. Despite some negative feedback regarding unresponsive support tickets and activation difficulties, the majority of reviewers emphasize the platform's strong customer support, online communication channels, and comprehensive delivery reports. While there are isolated instances of dissatisfaction with the attitude of customer service representatives, the overall sentiment leans towards positive experiences with Routee's customer support and service functionalities.

### Integration and API
Some users appreciate Routee's capability to integrate directly with operators, finding it beneficial for their SMS communication needs. However, concerns have been raised regarding the absence of an API for network checking, which could potentially impact the efficiency of SMS campaigns. This mixed feedback suggests that while Routee offers some strengths in integration and API functionalities, there are areas that users feel could be further enhanced to optimize their messaging processes.

Routee has been instrumental in solving business problems across industries. For instance, insurance companies have found the platform useful in reminding customers about contract expiration dates, which has improved customer retention rates. The service has also enabled users to send automated SMS messages and deliver products reliably and efficiently. 

Users appreciate the competitively priced and reliable nature of Routee's services, making digital marketing efforts more convenient, effective, and straightforward. The platform's excellent customer service has been praised by satisfied users who have seen their businesses grow with its help. However, some users have faced challenges activating their accounts or delays in support ticket responses. Despite this, most users overall report positive experiences with minimal or no problems, recommending Routee to others. There have been a few instances where user accounts were closed unexpectedly, causing frustration due to loss of data access. Nevertheless, Routee has proven to be easy to use with an interface that offers control over messaging and is highly recommended by satisfied customers.

Easy to use: Reviewers have consistently found Routee easy to use, allowing for smooth and efficient communication methods. Multiple users have appreciated the platform's user-friendly interface, making it simple to navigate even for non-technical individuals.

Reliable and affordable: Many customers have praised Routee's reliability, providing a trustworthy service for businesses of all sizes. Additionally, reviewers have noted that the pricing is competitive in comparison to other SMS services available.

Variety of features: The variety of features available on Routee has been beneficial for small and large businesses alike. Customers appreciate the option to send messages to multiple people at once and customize sender ID with their business name. Moreover, pre-made messages and full delivery reports make it easier for users to keep track of communication history.

Issues with Payments: Users have reported that they paid for services, but the payment did not register on Routee. This has led some to question the legitimacy of the website and consider it a scam.

UI Navigation Issues: Some users have found that navigating Routee's UI can be challenging due to its text-heavy and complex menu. 

Poor Customer Service: Many users have had negative experiences with customer service, reporting unhelpful attitudes and poor assistance in resolving issues.

Routee is a comprehensive and easy-to-use unified communication software designed to simplify the process of sending messages, reducing communication costs and increasing customer engagement. It offers businesses of all sizes with cloud-based omnichannel communication capabilities that allow them to reach customers with ease, regardless of location or device. With Routee's features such as email, text SMS, two-way SMS, IVR and click-to-call, communicating with clients has never been more straightforward.

One exciting feature about Routee is its real-time reporting capability which enables users to track their customers' behavior in regards to received messages by providing detailed analysis on read messages, conversion rates per channel and even tracking locations for targeted marketing purposes. The platform provides API documentation which helps developers integrate the software into existing business systems quickly. What's great about Routee is that it charges based only on the volume of emails sent while giving access to all PRO email features from the first email without extra fees; this makes it perfect for small and large companies alike that are looking to scale up their communications operations.

Routee is a CPaaS for mobile marketing and related purposes, powered by AMD Telecom.

Voice API Platform

SMS API Platform

Zentrunk - SIP Trunking

Local Numbers

Toll Free Numbers

Short Code

Twilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp.

Programmable Messaging

Programmable Voice

Twilio SendGrid Marketing Campaigns

Programmable Video

Twilio SendGrid Email API

Twilio Flex (Contact Center)

Twilio Conversations

Twilio Authy

Programmable Wireless

WhatsApp Business API

Elastic SIP Trunking

Twilio

Routee

Communications Platform as a Service (CPaaS)

Routee Demo

AMD Telecom

This Is Routee | We make communications work for everyone

Meet Routee, the company that has been helping businesses communicate with their customers with omni-channel services for over 20 years through its fully functional platform.

Your business can access and use the vast experience Routee has developed over the past two decades. Our mission is simple: We make communications work for everyone.

Discover Routee's services and grow your business with us!

SMS: https://www.routee.net/services/sms/

Voice: https://www.routee.net/services/voice/

Email: https://www.routee.net/services/email/

Messaging Apps: https://www.routee.net/services/ott/

Numbers: https://www.routee.net/services/numbers/

Marketing Automation: https://www.routee.net/services/marketing-automation/

Why do it with Routee?

•Omni-channel communication using one interface
•Segment customer base 
•Personalized messages 
•Easy platform set up 
•Flexible pricing 

Learn more about us: https://www.routee.net/

Find us on social:

Facebook: https://www.facebook.com/www.routee.net/
Twitter: https://twitter.com/routeenet
LinkedIn: https://www.linkedin.com/company/routee/
Google+: https://plus.google.com/1160684946881...

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What is Routee?