Overview
What is SightCall for Customer Service?
SightCall for Customer Service allows you to see what the customer sees and guide them remotely with AR-powered visual assistance.
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
What is SightCall for Customer Service?
SightCall Enterprise provides an integration ready platform that eliminates siloes and keeps data in sync to reduce employee effort in delivering personalized, first-class experiences.
A lack of visual context and input during service calls can often lead to long handle times, frustrated employees, and dissatisfied customers. By blending the digital and physical worlds into a real-time collaborative environment, SightCall increases shared understanding to deliver stress-free and meaningful experiences for customers and employees alike.
SightCall enables users to deliver instant service through enriched video to improve the customer experience.
A lack of visual context and input during service calls can often lead to long handle times, frustrated employees, and dissatisfied customers. By blending the digital and physical worlds into a real-time collaborative environment, SightCall increases shared understanding to deliver stress-free and meaningful experiences for customers and employees alike.
SightCall enables users to deliver instant service through enriched video to improve the customer experience.
SightCall for Customer Service Features
- Supported: Chatbot Integration
- Supported: Reporting and Analytics
- Supported: WebRTC
- Supported: Device Agnostic
- Supported: Collect Signatures
- Supported: Smart Measure
- Supported: Annotation and Live Pointer
- Supported: OCR / Barcode / QR Recognition
- Supported: Live Translation
- Supported: Digital Process Automation and Low-Code App Studio
SightCall for Customer Service Screenshots
SightCall for Customer Service Video
SightCall is an enterprise-grade augmented reality remote assistance platform that helps service leaders improve results without deploying unnecessary support in the field. It combines the digital and physical worlds in a real-time collaborative environment that trains technic...
 Show More SightCall for Customer Service Integrations
- Genesys Cloud CX
- Microsoft 365
- RealWear Navigator & HMT
- Open APIs
- Salesforce
- Most CRM solutions
- FedEx, DHL, Docusign, and many other apps
SightCall for Customer Service Competitors
- Help Lightning
- TechSee
- Librestream
SightCall for Customer Service Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Windows Phone, Mobile Web |
Supported Countries | Global |
Supported Languages | English and French |
SightCall for Customer Service Downloadables
SightCall for Customer Service Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 0% |
Mid-Size Companies (51-500 employees) | 25% |
Enterprises (more than 500 employees) | 75% |