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SightCall for Customer Service

SightCall for Customer Service

Overview

What is SightCall for Customer Service?

SightCall for Customer Service allows you to see what the customer sees and guide them remotely with AR-powered visual assistance.

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Pricing

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What is SightCall for Customer Service?

SightCall for Customer Service allows you to see what the customer sees and guide them remotely with AR-powered visual assistance.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is SightCall for Customer Service?

SightCall Enterprise provides an integration ready platform that eliminates siloes and keeps data in sync to reduce employee effort in delivering personalized, first-class experiences.

A lack of visual context and input during service calls can often lead to long handle times, frustrated employees, and dissatisfied customers. By blending the digital and physical worlds into a real-time collaborative environment, SightCall increases shared understanding to deliver stress-free and meaningful experiences for customers and employees alike.

SightCall enables users to deliver instant service through enriched video to improve the customer experience.

SightCall for Customer Service Features

  • Supported: Chatbot Integration
  • Supported: Reporting and Analytics
  • Supported: WebRTC
  • Supported: Device Agnostic
  • Supported: Collect Signatures
  • Supported: Smart Measure
  • Supported: Annotation and Live Pointer
  • Supported: OCR / Barcode / QR Recognition
  • Supported: Live Translation
  • Supported: Digital Process Automation and Low-Code App Studio

SightCall for Customer Service Screenshots

Screenshot of Live video with AR support for any audio or chat session with simple invitation options. Agents stay on the chat record while escalating to real-time video, adding new visual insight alongside existing content to achieve rapid issue resolution on the spot.Screenshot of By blending the digital and physical worlds into a real-time collaborative environment, SightCall increases shared understanding to deliver stress-free and meaningful experiences for customers and employees alike.

SightCall for Customer Service Video

SightCall is an enterprise-grade augmented reality remote assistance platform that helps service leaders improve results without deploying unnecessary support in the field. It combines the digital and physical worlds in a real-time collaborative environment that trains technic...
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SightCall for Customer Service Integrations

SightCall for Customer Service Competitors

SightCall for Customer Service Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web
Supported CountriesGlobal
Supported LanguagesEnglish and French

SightCall for Customer Service Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)75%
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