Overview
What is Skyward CRM?
Skyward CRM aims to help business to improve their relationship with customers by creating differentiated and winning CRM strategies. It offers the same level of customization, functionality and integration with third party tools and systems for both on-premise and cloud.…
Leaving a review helps other professionals like you evaluate Customer Relationship Management (CRM) Software
Be the first one in your network to review Skyward CRM, and make your voice heard!
Get StartedPricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
Alternatives Pricing
Product Details
- About
- Competitors
- Tech Details
What is Skyward CRM?
Skyward CRM aims to help business to improve their relationship with customers by creating differentiated and winning CRM strategies. It offers the same level of customization, functionality and integration with third party tools and systems for both on-premise and cloud. According to the vendor, it is an easy, adaptable, affordable CRM for small business as well as medium sized businesses.
This CRM tool is designed to allow users to achieve targeted results as all features can be customized. The vendor’s value proposition is that Skyward CRM helps companies and their sales team do the right things, at the right time.
Skyward CRM Features
Sales Force Automation Features
- Supported: Customer data management / contact management
- Supported: Workflow management
- Supported: Territory management
- Supported: Opportunity management
- Supported: Integration with email client (e.g., Outlook or Gmail)
- Supported: Contract management
- Supported: Quote & order management
- Supported: Interaction tracking
- Supported: Channel / partner relationship management
Customer Service & Support Features
- Supported: Case management
- Supported: Call center management
- Supported: Help desk management
Marketing Automation Features
- Supported: Lead management
- Supported: Email marketing
CRM Project Management Features
- Supported: Task management
- Supported: Billing and invoicing management
- Supported: Reporting
CRM Reporting & Analytics Features
- Supported: Forecasting
- Supported: Pipeline visualization
- Supported: Customizable reports
Customization Features
- Supported: Custom fields
- Supported: Custom objects
- Supported: Scripting environment
- Supported: API for custom integration
Security Features
- Supported: Role-based user permissions
- Supported: Single sign-on capability
Integrations with 3rd-party Software Features
- Supported: Marketing automation
Platform Features
- Supported: Mobile access
Skyward CRM Screenshots
Skyward CRM Competitors
Skyward CRM Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Windows, Mac |
Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
Supported Countries | United States, United Kingdom, Canada, Australia, Middle East, Asia |
Supported Languages | English |
Skyward CRM Customer Size Distribution
Consumers | 5% |
---|---|
Small Businesses (1-50 employees) | 40% |
Mid-Size Companies (51-500 employees) | 30% |
Enterprises (more than 500 employees) | 25% |