Smartllok - a simple and powerful service to record visits on websites
July 05, 2019
Smartllok - a simple and powerful service to record visits on websites
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Smartlook
We use Smartlook for several of our projects as a solution to record the behavior of users on our websites.
It's a really good solution for:
It's a really good solution for:
- Recording video of the visit.
- Building click maps and heatmaps of the pages.
- Building sales funnels based on events that were triggered on the website.
- Make custom filters for the videos based on events, so you can segment videos you really need to watch.
- Recording video of the user's visits to a project website.
- Creating a heat map and click map for selected page on website.
- Creating custom events that allows to filter videos and watch only very important visits.
- Building sales funnels and track conversion and drops on every step.
- Providing analytics and custom reports to analyze visits.
- A trial version is available.
- No integration with Google Tag Manager to automatically implement custom events.
- No examples for code integration.
- No ready integration with CRM systems, you should build your own integration.
- We found a lot of technical errors on our website (Javascript errors) and increased our conversion rate from 3% to 5% from a single page.
- We tracked how our users interact with the website and found a lot of weak spots, this improved user experience in general.
- We found several webpages that weren't correctly showing on small screens and as a result, now we have conversions from those pages.
Smartlook is a simple and powerful solution to solve the task of recording visits and it's doing well with this task. This service has a trial version and free package so you can deeply test if it fits your business before buying a subscription. In general, the most powerful function for our company is to filter records using custom events, it's really useful.