Name: Sociality.io - Manage your social media with a platform that you love.
Uploaded: 2019-12-14T19:22:44.000Z
Duration: 2 min 57 s
Description: We would like to introduce Sociality.io - The most efficient and affordable way to manage social media accounts from one platform.

Help Desk

Web and Video Conferencing

Customer Support

Bug  Tracking

Push Notifications

Software Repositories

WebOps

Development

Business Intelligence (BI)

Collaboration

Quality Management

Supply Chain Management

Workspace Planning

Enterprise

Accounting

Digital Banking

Financial Planning and Analysis (FP&A)

Payment Orchestration

Revenue Management

Finance and Accounting

Applicant Tracking

Contractor Management

Corporate Learning Management

HR Management

Job Board

Leave Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Server

Archiving

Block Storage

Browser

Cloud Storage

Computerized Maintenance Management Systems (CMMS)

Container Security

Data Center Backup

Data Center Infrastructure Management

Data Masking

Data Virtualization

Deception Technology

Fraud Detection

IT Operations Analytics

Infrastructure-as-a-Service

Integration Platform as a Service (iPaaS)

Internet Security

Network Performance Monitoring

Process Mining

Security Awareness Training

Web Access Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Brand Intelligence

Content Management

Customer Advocacy

Customer Success

Email Marketing

Marketing Automation

Native Advertising

Social Media Management

Survey & Forms Building

Usability Testing

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Dialer

Sales

Assisted Living

Construction Management

Insurance Policy Administration Systems

Investment Portfolio Management

Membership Management

PCB Design

Pharmacy

Public Sector Software

Text Analysis

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Quartix

MLReef

StorySlab

Marsview

Marsview.ai Inc.

Joyfill

CUX.io

cux.io

MyDash

ReferenceEdge

Point of Reference

Verint Workforce Management for Back Office

Verint

Timesheet Portal

Anfold Software Timesheet Portal

Sprout Social

Hootsuite

Agorapulse

Zapier

Slack

### Analytics and Reporting
Users generally appreciate Sociality.io's comprehensive analytics and reporting features. The platform's ability to generate detailed and up-to-date social media reports in various formats such as PDF, CSV, and XLS has been a key highlight for many users. While some have mentioned occasional challenges with exporting reports or experiencing delays in report generation, the overall consensus leans towards the effectiveness and efficiency of Sociality.io's analytics and reporting capabilities. The automated nature of the reports, coupled with the ease of scheduling and sharing them, has been particularly praised for streamlining data processes and saving time for users. Despite minor issues like token problems and longer wait times for extensive reports, users find value in the insights provided by Sociality.io's analytics module, enabling them to measure the success of their social media strategies and track performance metrics accurately.

### Competitor and Market Analysis
Users across various reviews consistently praise Sociality.io's competitor analysis and market analysis capabilities. They highlight the platform's ability to provide detailed and insightful reports on competitors' performance, allowing for informed decision-making and strategy development. The Competitor Analysis module is particularly commended for its user-friendly interface and the efficiency it brings to analyzing competitors' social media activities. Users appreciate the comprehensive data aggregation and automation features that streamline the process of monitoring competitors and tracking market trends. The sentiment expressed indicates that Sociality.io's competitor and market analysis functionalities are valuable assets for businesses looking to stay ahead in the competitive landscape.

### Performance Monitoring
Users consistently praise Sociality.io's robust performance tracking features. The platform's performance monitoring capabilities are highly regarded for their ability to provide detailed and up-to-date social media reports in seconds. While some users note that exporting reports can be time-consuming at times, the overall sentiment leans towards the effectiveness and efficiency of Sociality.io's performance monitoring tools. Customers appreciate the platform's comprehensive analytics reports, which allow them to measure their social media strategies' success and track progress effortlessly. Additionally, the ease of accessing metrics for individual social media accounts and competitors in one centralized location is a key advantage highlighted by users.

### Social Media Management
Users consistently praise Sociality.io's comprehensive social media management features. The platform's ability to streamline content scheduling, approval processes, and social listening has garnered positive feedback from various users. While some users have highlighted minor issues such as slow report exporting and occasional integration challenges with third-party social media sites, overall, the sentiment towards Sociality.io's social media management capabilities remains largely positive. The platform's user-friendly interface and efficient content management tools have been instrumental in enhancing users' social media strategies and content planning processes.

### Content Management
Users generally praise Sociality.io for its efficient content management capabilities. They appreciate the ease of scheduling and planning content across various social media platforms. While some users express a desire for additional features like TikTok integration or Instagram direct publishing, overall, the platform is commended for streamlining content creation and publication processes. The ability to manage content calendars, schedule posts, and monitor approval processes in one centralized location is highlighted as a significant benefit by users. Despite minor concerns, the consensus leans towards positive feedback regarding Sociality.io's content management functionalities.

### Scheduling and Planning
Users consistently praise Sociality.io's scheduling and planning features. The platform's intuitive interface and efficient scheduling tools have garnered positive feedback from users who appreciate the ease of managing social media accounts, planning posts, and accessing detailed reports. While some users suggest minor improvements like adding a "save as draft" option for content publishing, overall, the sentiment remains highly favorable towards Sociality.io's scheduling and planning capabilities. The ability to schedule posts, manage multiple social accounts from a single page, and access comprehensive reports are highlighted as key strengths of the platform in enhancing social media management efficiency.

### Engagement and Interaction
Users consistently praise Sociality.io's robust engagement and interaction features. They appreciate the platform's ability to streamline communication with their audience, manage comments and messages efficiently, and monitor brand mentions effectively. The Engage module, in particular, stands out for its user-friendly interface and comprehensive tools for engaging with customers. While some users express minor concerns about specific functionalities like brand monitoring, overall, the sentiment towards Sociality.io's engagement and interaction capabilities remains positive.

### Customer and Client Relations
User sentiment regarding Sociality.io's customer and client relations capabilities is predominantly positive. The consistent praise for the customer support team's responsiveness and effectiveness stands out in the reviews. Clients appreciate the platform's ability to streamline communication processes, onboard new team members efficiently, and address their needs promptly. While some users mention minor issues like brand limitations, the overall consensus is that Sociality.io excels in fostering strong relationships with its customers and clients.

### Team Collaboration and Performance
Users across different teams have varied opinions on Sociality.io's team collaboration and performance features. Some users appreciate the platform's ability to centralize activities and streamline responses, enhancing overall team collaboration. However, others have encountered minor bugs but find solace in the responsive customer support team. The general sentiment seems to lean towards a positive outlook on Sociality.io's team collaboration and performance capabilities, with room for improvement in addressing technical issues promptly.

Great customer support: Many users have praised the customer support team at Sociality.io, with some stating that they found the team to be great in assisting with onboarding new team members, scaling working processes, and listening to their needs.

Comprehensive analytics reports: Users appreciate the detailed and easy-to-read analytics reports provided by Sociality.io. The solution does a great job of gathering all social media data in one place, making it easier for users to manage multiple social media accounts, track engagement, monitor performance, and analyze competitor data.

Efficient social media management: The ability to manage social media messages and comments on a single dashboard is highly valued by users. This feature eliminates the need to switch between accounts and tabs, saving time and streamlining the social media management process.

Sociality.io is a versatile platform that fulfills a variety of marketing needs for its users. By utilizing modules such as Publish, Engage, Listen, Analyze, and Competitor Analysis, users are able to gather data, create reports, and manage multiple social media accounts efficiently. This has been described as a life-saver by many who have found it to be a convenient solution for managing social channels and content calendars. The platform's automated social media reports have proven to be particularly helpful in saving users from manual workloads. Along with its broad range of features, Sociality.io also offers responsive customer service that promptly addresses any problems or concerns users may have, further contributing to high levels of customer satisfaction.

Digital strategists also find great value in Sociality.io's ability to provide a single page view for all social media actions and schedules, simplifying their work significantly. Users have been relying on the platform for years to prepare presentations, plan and share content, and manage their social media accounts seamlessly.

Furthermore, the software's robust data analysis capabilities play a crucial role in helping users build effective social media strategies. By monitoring the performance of their activities through advanced metrics and analytics reports provided by Sociality.io, users can make informed decisions that drive successful social media campaigns. The platform continuously adds new metrics to keep up with evolving social media trends.

While Sociality.io is highly regarded for its efficiency and usefulness, some users have expressed that it could be more user-friendly. Suggestions for improvement have been made to ensure a smoother user experience. Nonetheless, Sociality.io's ability to manage all social media accounts and interact with customers in real-time has proven invaluable, particularly for users who do not have a dedicated social media team.

Overall, Sociality.io has become an essential tool for many brands and agencies that aim to deliver value to their clients efficiently. It eliminates the need for manual work, streamlines collaboration among teams, and empowers users to make data-driven decisions for successful social media strategies.

Long Wait Times for Analytics Reports: Some users have experienced significant delays when generating analytics reports within Sociality.io, particularly when selecting longer timeframes. These extended wait times can be frustrating and negatively impact productivity in social media management tasks.

Token Problems: A number of users have reported encountering issues with tokens while using Sociality.io. These token-related problems can disrupt the smooth functioning of the platform and adversely affect user experience.

Issues with Loading Instagram Reels and Stories: Users have mentioned facing difficulties in loading Instagram reels and stories directly within Sociality.io. This limitation hampers their ability to engage seamlessly with content on this popular social media platform, which is crucial for effective social media management.

Business

FollowerSearch

Gremln is a St. Louis startup offering basic publishing platform for Facebook, Twitter and LinkedIn. One area of focus is compliance. The platform includes a compliance package that includes approval workflow, keyword filtering, and message archiving. They are also currently working on a Listening / Sentiment Analysis module.

Gremln offers a basic free edition and paid plans start at $6 / moth and go up to $99 / month.

Gremln

Sociality.io

Social media management applications are software tools that allow organizations to manage social media-related activities across the enterprise. Although several of these tools attempt to handle the full range of social-related activity, many have particular strengths in one or more areas and companies often use more than one product to manage social media efforts.

Manage social media content publishing and scheduling with automated ease on one collaborative dashboard. Visually organize and manage content calendars with content preview, social feed, weekly, monthly, and agenda views. Keep team collaboration consistent with advanced access settings.

No more missed user messages while tabbing between accounts or hours-long page moderation processes. Bring growth, scalability, and process to social media engagement management. Create better conversations that result in better conversions with the unified Sociality.io inbox.

Manage your brand health with the right tool that gathers your brand mentions across the web, includes sentiment analysis, and covers hundreds of languages—not only tracking conversations about your brand but also equipping you to respond quickly with customizable alert emails.

Enjoy the most comprehensive analytics report tool for finding meaning in data scattered across social media channels. Track social media KPIs—including paid engagement insights, Instagram TV and Stories analytics, content intelligence, and audience demographics—in one place. Schedule reports and download them as PowerPoint or Excel files.

No more spending hours on competitor analysis or making misguided decisions due to missed information. Reach your competitors' data rapidly and develop strategies through detailed competitor analysis.

Sociality.io - Manage your social media with a platform that you love.

We would like to introduce Sociality.io - The most efficient and affordable way to manage social media accounts from one platform.

Listening/monitoring

Using complex keyword searches to surface insights from social media conversations.

Boolean keyword searches

Users can build complex keyword searches to surface and analyze the right set of social media conversations.

Filtering out noise/spam

Users can filter out irrelevant search results through excluded keyword terms and other measures.

Sentiment analysis

The tool offers natural language processing to automatically assign positive, negative or neutral sentiment to each post. Users often have the ability to manually change the sentiment.

Broad channel coverage

The tool monitors multiple social channels, as well as blogs, forums, news sites and other websites.

Publishing

Scheduling posts to various social media channels and profiles from one interface.

Content planning and scheduling

Users can easily plan content and schedule posts to various social media channels and profiles from one interface.

Audience targeting

Users can target posts to audience members based on geolocation and other demographics.

Content optimization

The tool can suggest content, as well as the best days and times for content publication and customer engagement.

Workflow management

Users can share assets through asset libraries, assign tasks, and approve or edits posts through the tool’s interface.

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

Automated routing and prioritization

Users can set up rules so that the tool automatically prioritizes mentions and routes them to the appropriate individual or team for response.

Customer interaction histories

Users can view the entire customer conversation history when responding to a mention.

Bulk actions

Users can streamline workflow by taking bulk actions on multiple posts at once, such as archiving mentions, assigning tasks, or labeling sentiment.

Using the software to increase customer engagement and grow customer base via social media channels.

Lead generation

Users can discover and engage with new prospects, based on certain parameters.

Content marketing

Users can discover content from social media conversations and leverage it in marketing materials.

Paid media management

Users can manage and optimize paid social media posts across different channels.

Campaigns and promotions

Users can create campaigns on social media channels, such as contests, sweepstakes, apps, tabs and quizzes.

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

Twitter

The software allows users to monitor, publish and respond via Twitter.

Facebook

The software allows users to monitor, publish and respond via Facebook.

LinkedIn

The software allows users to monitor, publish and respond via LinkedIn, including Groups.

Google+

The software allows users to monitor, publish and respond via Google+.

Instagram

The software allows users to monitor, publish and respond via Instagram.

Pinterest

The software allows users to monitor, publish and respond via Pinterest.

YouTube

The software allows users to monitor, publish and respond via YouTube.

Reporting/analytics

Campaign success analytics

Users can analyze the success of campaigns through metrics such as likes, shares, retweets, followers, clicks and conversions.

Real-time tracking

The tool tracks mentions and comments in real-time.

Competitor analysis

Users can compare themselves to competitors based on brand mentions, customer engagement and sentiment.

Account management

Users can manage access to multiple social media accounts.

Role-based user permissions & privileges

Permissions to perform actions or access social accounts are assigned to roles, which are then assigned to users, reducing complexity of administration.

Mobile access

Users can effectively use the software through a mobile or tablet device.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

Sociality.io

Overview

What is Sociality.io?