Overview
What is Sociality.io?
As an all-in-one social media management platform, Sociality.io helps social media marketers manage their social presence. Through the following five modules, Sociality.io provides end-to-end social media management capability:Engage: Engage with audiences at scale. Manage all social media engagement within one…
Pricing
Pro
$99
Business
$199
Enterprise
Custom
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $99 per month
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is Sociality.io?
As an all-in-one social media management platform, Sociality.io helps social media marketers manage their social presence. Through the following five modules, Sociality.io provides end-to-end social media management capability:
Engage: Engage with audiences at scale. Manage all social media engagement within one unified inbox.
Publish: Automate content publication. Plan, manage and schedule social media posts as a team.
Listen: Evaluate brand health. Listen to ongoing social and web conversations to uncover actionable insights.
Analytics: Monitor social media metrics with ease. Access advanced reports to inform strategy.
Competitor Analysis: Benchmark social media profiles against competitors’ social media performance metrics, content strategies, and advertising campaigns.
Sociality.io Features
Listening/monitoring Features
- Supported: Filtering out noise/spam
- Supported: Sentiment analysis
- Supported: Broad channel coverage
Publishing Features
- Supported: Content planning and scheduling
- Supported: Workflow management
Engagement Features
- Supported: Customer interaction histories
- Supported: Bulk actions
Channel coverage/integration Features
- Supported: Twitter
- Supported: Facebook
- Supported: LinkedIn
- Supported: Instagram
- Supported: YouTube
Reporting/analytics Features
- Supported: Campaign success analytics
- Supported: Real-time tracking
- Supported: Competitor analysis
Account management Features
- Supported: Role-based user permissions & privileges
- Supported: Mobile access
Sociality.io Screenshots
Sociality.io Video
Sociality.io Competitors
Sociality.io Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Languages | English |
Comparisons
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Reviews
Community Insights
- Business Problems Solved
- Pros
- Cons
Sociality.io is a versatile platform that fulfills a variety of marketing needs for its users. By utilizing modules such as Publish, Engage, Listen, Analyze, and Competitor Analysis, users are able to gather data, create reports, and manage multiple social media accounts efficiently. This has been described as a life-saver by many who have found it to be a convenient solution for managing social channels and content calendars. The platform's automated social media reports have proven to be particularly helpful in saving users from manual workloads. Along with its broad range of features, Sociality.io also offers responsive customer service that promptly addresses any problems or concerns users may have, further contributing to high levels of customer satisfaction.
Digital strategists also find great value in Sociality.io's ability to provide a single page view for all social media actions and schedules, simplifying their work significantly. Users have been relying on the platform for years to prepare presentations, plan and share content, and manage their social media accounts seamlessly.
Furthermore, the software's robust data analysis capabilities play a crucial role in helping users build effective social media strategies. By monitoring the performance of their activities through advanced metrics and analytics reports provided by Sociality.io, users can make informed decisions that drive successful social media campaigns. The platform continuously adds new metrics to keep up with evolving social media trends.
While Sociality.io is highly regarded for its efficiency and usefulness, some users have expressed that it could be more user-friendly. Suggestions for improvement have been made to ensure a smoother user experience. Nonetheless, Sociality.io's ability to manage all social media accounts and interact with customers in real-time has proven invaluable, particularly for users who do not have a dedicated social media team.
Overall, Sociality.io has become an essential tool for many brands and agencies that aim to deliver value to their clients efficiently. It eliminates the need for manual work, streamlines collaboration among teams, and empowers users to make data-driven decisions for successful social media strategies.
Great customer support: Many users have praised the customer support team at Sociality.io, with some stating that they found the team to be great in assisting with onboarding new team members, scaling working processes, and listening to their needs.
Comprehensive analytics reports: Users appreciate the detailed and easy-to-read analytics reports provided by Sociality.io. The solution does a great job of gathering all social media data in one place, making it easier for users to manage multiple social media accounts, track engagement, monitor performance, and analyze competitor data.
Efficient social media management: The ability to manage social media messages and comments on a single dashboard is highly valued by users. This feature eliminates the need to switch between accounts and tabs, saving time and streamlining the social media management process.
Long Wait Times for Analytics Reports: Some users have experienced significant delays when generating analytics reports within Sociality.io, particularly when selecting longer timeframes. These extended wait times can be frustrating and negatively impact productivity in social media management tasks.
Token Problems: A number of users have reported encountering issues with tokens while using Sociality.io. These token-related problems can disrupt the smooth functioning of the platform and adversely affect user experience.
Issues with Loading Instagram Reels and Stories: Users have mentioned facing difficulties in loading Instagram reels and stories directly within Sociality.io. This limitation hampers their ability to engage seamlessly with content on this popular social media platform, which is crucial for effective social media management.