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SoftExpert EQM

SoftExpert EQM

Overview

What is SoftExpert EQM?

SoftExpert EQM is a quality management software that integrates key quality initiatives, including process mapping, documented information (standard operating procedure - SOP, work instructions and records), non-compliance reports (NCR), corrective actions (CA), and preventive actions (PA), and quality indicators (KPIs).…

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Recent Reviews

TrustRadius Insights

User-Friendly and Easy to Use: Many users have found SoftExpert EQM to be user-friendly and easy to use, making it suitable for beginners. …
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Pricing

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What is SoftExpert EQM?

SoftExpert EQM is a quality management software that integrates key quality initiatives, including process mapping, documented information (standard operating procedure - SOP, work instructions and records), non-compliance reports (NCR), corrective actions (CA), and preventive actions (PA), and…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

SoftExpert EQM Suite ES

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Product Details

What is SoftExpert EQM?

SoftExpert EQM is a quality management software that integrates key quality initiatives, including process mapping, documented information (standard operating procedure - SOP, work instructions and records), non-compliance reports (NCR), corrective actions (CA), and preventive actions (PA), and quality indicators (KPIs). The solution also performs supplier management, quality inspection, change management, quality audits, training control, risk and quality controls, and registers customer complaints, in addition to statistical process control.

SoftExpert EQM Features

  • Supported: Single central repository of documented information, to streamline compliance with quality standards and regulations.
  • Supported: Included auditing processes identify inconsistencies in quality processes.
  • Supported: Electronic forms to automate non-conformance reporting (NCR), non-conforming material reporting (NCMR), and customer complaints.
  • Supported: Cause analysis through automated Ishikawa and other quality tools.
  • Supported: Proactive identification and mitigation of quality risks through consistent risk analysis.
  • Supported: Monitoring of quality KPIs through personalized portals.

SoftExpert EQM Screenshots

Screenshot of Process mappingScreenshot of Quality performance indicatorsScreenshot of Document controlScreenshot of Nonconformities and deviationsScreenshot of Quality toolsScreenshot of Corrective and preventive actions (CAPA)Screenshot of Audit managementScreenshot of Statistical process controlScreenshot of Suppliers qualification and inspectionScreenshot of Competence and training managementScreenshot of Customer satisfactionScreenshot of Risk management

SoftExpert EQM Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesGlobal
Supported LanguagesAmerican English, Portuguese, Spanish, German, French, Romanian, Chinese, Italian, British English, Slovak, Turkish, Russian

SoftExpert EQM Downloadables

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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

User-Friendly and Easy to Use: Many users have found SoftExpert EQM to be user-friendly and easy to use, making it suitable for beginners. They appreciate that the software is not too confusing and allows them to navigate through its features without much difficulty.

Tailored to Organization's Needs: Several reviewers have mentioned that SoftExpert EQM is tailored to the specific needs of their organization. This customization capability has been highly valued by users, as it allows them to effectively manage customer complaints and address their unique requirements.

Good Value for Price: A number of users feel that SoftExpert EQM offers good value for the price compared to other similar software in the market. They believe that they are getting a comprehensive quality management solution at a reasonable cost, which makes it an attractive option for their organizations.

  • Costly and Paying for Apps: Some users have found the software to be expensive and expressed dislike for having to pay for additional apps.
  • Laggy Performance and Not User-Friendly: Reviewers have mentioned that there is a noticeable lag when opening documents, especially in the morning. They have also noted that the software is not intuitive and requires time to get used to navigating around.
  • Modifications Require Guidance from Headquarters: Several users reported that making modifications to procedures always necessitates guidance from headquarters, which can be frustrating and time-consuming. Additionally, they find it inconvenient that they need assistance whenever they want to modify something.

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