Overview
What is SoftExpert EQM?
SoftExpert EQM is a quality management software that integrates key quality initiatives, including process mapping, documented information (standard operating procedure - SOP, work instructions and records), non-compliance reports (NCR), corrective actions (CA), and preventive actions (PA), and quality indicators (KPIs).…
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SoftExpert EQM Suite ES
Product Details
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What is SoftExpert EQM?
SoftExpert EQM Features
- Supported: Single central repository of documented information, to streamline compliance with quality standards and regulations.
- Supported: Included auditing processes identify inconsistencies in quality processes.
- Supported: Electronic forms to automate non-conformance reporting (NCR), non-conforming material reporting (NCMR), and customer complaints.
- Supported: Cause analysis through automated Ishikawa and other quality tools.
- Supported: Proactive identification and mitigation of quality risks through consistent risk analysis.
- Supported: Monitoring of quality KPIs through personalized portals.
SoftExpert EQM Screenshots
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SoftExpert EQM Competitors
SoftExpert EQM Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Windows, Linux |
Mobile Application | Apple iOS, Android, Mobile Web |
Supported Countries | Global |
Supported Languages | American English, Portuguese, Spanish, German, French, Romanian, Chinese, Italian, British English, Slovak, Turkish, Russian |
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Reviews
Community Insights
- Pros
- Cons
User-Friendly and Easy to Use: Many users have found SoftExpert EQM to be user-friendly and easy to use, making it suitable for beginners. They appreciate that the software is not too confusing and allows them to navigate through its features without much difficulty.
Tailored to Organization's Needs: Several reviewers have mentioned that SoftExpert EQM is tailored to the specific needs of their organization. This customization capability has been highly valued by users, as it allows them to effectively manage customer complaints and address their unique requirements.
Good Value for Price: A number of users feel that SoftExpert EQM offers good value for the price compared to other similar software in the market. They believe that they are getting a comprehensive quality management solution at a reasonable cost, which makes it an attractive option for their organizations.
- Costly and Paying for Apps: Some users have found the software to be expensive and expressed dislike for having to pay for additional apps.
- Laggy Performance and Not User-Friendly: Reviewers have mentioned that there is a noticeable lag when opening documents, especially in the morning. They have also noted that the software is not intuitive and requires time to get used to navigating around.
- Modifications Require Guidance from Headquarters: Several users reported that making modifications to procedures always necessitates guidance from headquarters, which can be frustrating and time-consuming. Additionally, they find it inconvenient that they need assistance whenever they want to modify something.