TrustRadius Insights
Users of this product have experienced significant operational efficiencies and cost management through its use in automating processes, …
Overview
What is SUSE Manager?
German company SUSE offers SUSE Manager, a software defined infrastructure Linux server configuration management tool supporting patching, provisioning of Linux servers, and related actions.
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What is SUSE Manager?
German company SUSE offers SUSE Manager, a software defined infrastructure Linux server configuration management tool supporting patching, provisioning of Linux servers, and related actions.
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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What is SUSE Manager?
SUSE Manager Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Reviews and Ratings
(19)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users of this product have experienced significant operational efficiencies and cost management through its use in automating processes, running scripts, and controlling software updates on a wide range of Linux OS servers. With support for over 250 Linux OS servers, including SUSE, OEL, and RHEL, the product offers convenience in managing different servers. It has also proven to be excellent for data warehousing and auto-discovering networks. Users find it efficient for workflow management and importing/exporting data.
One key use case is the product's ability to assist in addressing security vulnerabilities and patching involved servers. The security team has found it particularly valuable in auditing patch levels and generating vulnerability reports. The product's top-tier support, available 24/7, has provided users with an outstanding experience over the past two years.
Furthermore, users have been able to create a content lifecycle for upgrading sales apps environments using this product. It helps with life cycle management for various Linux distributions, including SUSE, Red Hat, CentOS, and Debian. Additionally, the product aids in harmonizing and centralizing Linux environments into one unit, providing a complete overview of the landscape and managing the lifecycle of systems.
Overall, this product has proven to be reliable for data warehousing and tracking systems while optimizing operations in businesses. Its ease of deployment and management have made it convenient for users to bootstrap new systems and automate configuration rollouts. With its capabilities in compiling and organizing the Linux environment under one roof, the product eases the deployment of security patches and periodical updates while ensuring all critical patches are gradually rolled out over the landscape.
OS updates and patching feature: Reviewers have found the OS updates and patching feature of the software highly beneficial, with several users mentioning that it has made it easy to keep their systems secure and up-to-date.
Automation capabilities: The automation capabilities of the software, particularly the Salt Stack lite automation feature, have been praised by reviewers. This feature allows for quick and efficient deployment of tasks, saving time and effort for users.
24/7 support team: Users appreciate the availability of a 24/7 support team provided by the software. Many reviewers have mentioned that the customer service is responsive and helpful, providing assistance whenever needed.
Difficult Navigation and Customization: Many users have expressed frustration with the user interface, finding it difficult to navigate and customize. They have suggested that the software has a steep learning curve, making it challenging for new users to fully utilize its features and capabilities.
Complex Setup Process: Several reviewers have mentioned that configuring and installing the software requires skilled personnel due to its complex setup process. This can be time-consuming and may pose difficulties for less experienced users who may require additional assistance or training.
Occasional Server Disconnections: Some users have reported experiencing occasional server disconnections while using the software. These disruptions can interrupt workflow and lead to data loss or delays in completing tasks, causing inconvenience for users relying on consistent server connectivity.
Attribute Ratings
Reviews
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September 27, 2022
Well Supported, Mature And Feature Rich!
Score 9 out of 10
Vetted Review
Verified User
We use SUSE Manager to bootstrap new systems, automate the configuration of all Linux OS systems in the environment (SLES, OEL, RHEL), completely automate the repository updates to fixed points by date or project and to run commands on groups of servers via Salt. All these tasks work equally well in the various clouds and on premise.
- Manages patch levels for most Linux OS by: date, group, cloud or custom channels
- Uses a lite version of Salt to run commands or scripts on any numbers of servers at once.
- Allows the joining of groups inside SUSE Manager to quickly access or work with servers so grouped.
- The inability of the proxy servers to cache anything not cached on the main server.
- Software Channels
- System Groups
- Lite Salt Version
- Managing one OS repository for three Linux flavors saves resources
20
Linux admins from various internal organizations and our MSP.
3
Support from SUSE handles any problems but our inhouse staff support SUMA for audits and user account maintance of MSP. The product is all web GUI driven and no special skills are needed.
- Upgrade Linux OS servers
- Run commands remotely on Linux OS servers
- Track vulnerability to specific bugs
- Manage and audit configuration files or services
- Migrate Service Packs for SLES
My company will not authorize nor do we need it. We only really have any problems when upgrading.
Yes
They wrote me a hotfix in short order.
I actually had a bug that was not a show stopper but was annoying and they connected me directly to a pair of developers who wrote a hotfix for me. They later asked me to test a release candidate that fixed the problem.
January 20, 2022
Well supported, mature, and feature rich!
Score 10 out of 10
Vetted Review
Verified User
- Automate processes, run scripts and control software updates on our 250+ Linux OS servers, including SUSE, OEL, and RHEL
- Create operational efficiencies and cost management (the two biggest reasons we purchased SUSE Manager originally)
- Security team also uses SUSE Manager to audit our patch levels and create vulnerability reports
- OS updates and patching
- Salt Stack lite automation
- The inability of the proxy servers to cache anything not cached on the main server
- Salt Stack lite included
- Proxy servers
- Reduced administrative effort by replacing four other products.
- Reduced time and resources to implement with Salt
12
Linux administrators and security team members
4
General Linux skill and some fairly quick to pick up SUSE Manager skills
- Linux software patching/updating
- Automation
- Security audits
We have only been using standard support for years and are happy with the service we have received.
Yes
Yes, they created a patch for me within a few days.