UserTesting Pricing

Screening for legitimate participants Pricing on credit system to be more accessible Survey capabilities

sift through large amounts of feedback. While it provides excellent value, the high cost and occasional participant mismatch slightly reduce its ease of use

of the patterns of use are being broken and I have to relearn how to get value out of the tool. It's not a deal breaker, but it creates these micro-interactions

Messaging and Value Proposition Testing First Impression Testing Website navigation testing … UserTesting can reveal if users understand the organization's value proposition, if the messaging resonates with them, and if the calls to action

Save times. Cost saving to recruit, but the platform itself is expensive. Spot usability issues, we get jobs done.

expectations. Then we hire testers through UserTesting platform at an affordable cost. And, give a specific use case. For example, browse a product detail … Cost savings for testing Quality participants for your studies Faster and quality

number of usability tests we could run in a month by 150% Was quite a large cost though and we did not end up using all of our credits, so lost 10% money … designers and PMs when making product decisions, and aligned to our company value of being data-informed and customer-…

For us it was a cost savings as we are a nonprofit organization

Time saving affordable

Pricing a for small businesses is a drawback. If I would like to use it for my personal project the cost is prohibitive, limiting

Clarity of pricing model Recruiting valid participants … in our expertise Increased customer investment into retainers and services Cost savings for customers in not developing invalid design options

product usability and obtain actual user input, we use UserTesting. It is an affordable method for determining pain points and making marketing collateral and … use of it we identifying issues before to release, we may cut down on expensive rework and development time. Products conversions (such as sales and signups) &h…

Delegation of few things to UserTesting helped us to focus on other areas Cost saving is done through getting the required resources only when needed Increased

and some give great explained ones and some projects require more of that price, when we started with it we used the smaller packages, but once we grew and

Increase conversion rates. Cost savings. Improve User Experience.

remove filler words from transcript, e.g. um and like. More transparent pricing around studies in terms of credits.

The seat license cost is very high. The in-test UI for testers could be improved. … easy to use. It has a massive bank of test subjects that you can use (at a cost), which means even if you need to screen for specific attributes,…

Sales Team Cost Analysis features

In terms of overall cost and value, UserTesting stacks up well. While the platform's overall usability could … Cost savings Avoiding poor user experiences from going to market Improved design

gives us the ability to do rapid, low cost research. Low cost in comparison to a single vendor run study, which can cost $25-30K. … Cost savings Improved usability Improved user satisfaction 10

functionality built-in to alleviate these situations to replace a tester at no cost or fix the issue) Limited survey functionality and features (ie no rank sorting

Long term cost savings Testing is an investment Lower the risk before releasing a product … connected so quickly, has really improved our product experience. People see the value of research and its results and more and more teams across the company…

Cost savings of over $100K as we dont involve our research vendors as much as

greatly degraded over the past year, we have not been able to get as much value out of the service and the team has voiced concerns about spending more time

tests incredibly quickly and cheaply. User testing used to be incredibly expensive and time consuming and as such wasn’t completed as often as it should have … Cost savings Faster speed to market for testing Increased our ability…