UserTestingPricing

gives us the ability to do rapid, low cost research. Low cost in comparison to a single vendor run study, which can cost $25-30K. … Cost savings Improved usability Improved user satisfaction 10

functionality built-in to alleviate these situations to replace a tester at no cost or fix the issue) Limited survey functionality and features (ie no rank sorting

Long term cost savings Testing is an investment Lower the risk before releasing a product … connected so quickly, has really improved our product experience. People see the value of research and its results and more and more teams across the company…

Cost savings of over $100K as we dont involve our research vendors as much as

greatly degraded over the past year, we have not been able to get as much value out of the service and the team has voiced concerns about spending more time

tests incredibly quickly and cheaply. User testing used to be incredibly expensive and time consuming and as such wasn’t completed as often as it should have … Cost savings Faster speed to market for testing Increased our ability…

provide. If the service becomes more expensive than it currently is then we might not be able to justify additional cost - but this is theoretical. I would … When we were offered our contract renewal with UserZoom they increased the cost of our package substantially, which encouraged us to look at competitors … needed (and more) fo…

multiple tools that cover different areas might actually become more affordable.

qualitative research analyzing tools could be better cost is very high easier collaboration with other team member … could recruit through UserTesting but it would like be more efficient and cost saying to use Zoom.

support with our day to day activities as well as ensuring we get the most value from it.

business and support operational goals outside of technology (at a overall cost savings to the business).

Cost saving by testing designs before coding Time saving by testing ideas before

Pricing structure Oversight for more junior team members Seat-based structure … design into testing, so there's more confidence in what we're pushing to dev Cost savings from having to iterate and re-develop Increased conversion r…

and then it was a more affordable pricing structure if you only wanted one or two tests. Now the only option is an expensive monthly payment, in the hundreds … feedback. Here is my big problem with the software - it is prohibitively expensive for small businesses. They used to offer a one-off free test that would &helli…

Can be slightly more affordable for smaller companies to afford it. Should have budget friendly options for smaller teams

Concept software solutions where we need to investigate the validity and affordance of the vertical experience path of features included in the vision. … session Reducing risks / user acceptance rate of early product design concept Cost saving by reducing external partners / agency … Platf…

Price Product Features Product Usability Product Reputation Prior Experience with

insights I gather from users while using UserTesting have really elevated the value of my user experience team as a whole. We have garnered more respect within

testing copy / image value

designed solutions that turned out to be not useable. I was able to save expensive development time by iterating on the design solutions and making them more

have UserTesting moving forward. Not only were we able to gather input affordably in a few hours—helping us stay relevant each step of the way—but we also

The cost seems high, but if you have a UX process that includes getting customer feedback … feedback on every product or service feature you're creating, the cost really evens out compared to doing your own recruiting.

the user pool at UserTesting is trustworthy and the results obtained add value to decision making. The responses are real quick and the ability to find

We're shipping products that we trust will make a difference and deliver value.

always work well together Some users go on and on and on - without adding value that warrants the additional talking - would be great if tests could have