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Webexpenses

Score8.7 out of 10

1,361 Reviews and Ratings

What is Webexpenses?

Webexpenses is a global provider of spend management solutions, combining integrated Expense Cards with cloud-based software for businesses of all sizes across 70+ countries. Serving industries such as retail, finance, technology, construction, and not-for-profit, Webexpenses gives businesses control over company spending by automating processes, proactively enforcing policies, and controlling costs.

Features
The Webexpenses platform includes both desktop and mobile apps, offering cross-platform auto-sync and tools such as:
  • Integrated Cards (physical & virtual) with proactive spending controls
  • Market leading Card Cashback offering - unlimited 0.75% cashback (GBP accounts only)
  • Google Vision-powered OCR receipt scanner for out-of-pocket claims
  • Petty cash management
  • Automated policy compliance engine
  • Automatic reconciliation for all corporate card and Expense Card transactions
  • Integrated mileage tracking and verification
  • ERP system integration for financial workflows

Benefits
  • Saves hours per claim by automating data entry for both claims and card spend with AI
  • Increases real-time visibility and proactive control over spending with live card transaction feeds
  • Reduces errors and fraud with configurable policies and included auditing tools
  • Achieves ROI with system payback in as little as three months

Selling propositions of Webexpenses include:
  • Unlimited claims submissions for active users
  • 24/7 digital in-house support via chat, email, or phone, included for all users globally
  • Over 100 software and app feature upgrades per year at no extra cost
  • Fully customisable configurations to meet any expense policy needs

Beyond expense management
Webexpenses also offers solutions for automated invoice processing, corporate travel management, payments and auditing. These integrate with the core expense management system and our Card program to provide a single, comprehensive platform for managing all company spend.

Media

Screenshot of the Webexpenses mobile app, that captures receipts instantly.
Screenshot of Webexpenses, accessed through a desktop, iOS, Android or Windows device.
Screenshot of mileage tracking with Webexpenses.
Screenshot of a display of expense-related spend, reported and tracked with customisable reports.
Screenshot of the mobile app, where users' expenses can be built, submitted and approved.
Screenshot of Webexpenses payments and expense reimbursements.

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Screenshot of the Webexpenses mobile app, that captures receipts instantly.

Top Performing Features

  • Payment Status Tracking

    Tracks what stage payments are at in the process, from approval to receipt.

    Category average: 8.8

  • Payment Audit Trail

    Allows admin users visibility into the entire payment process, from receiving the expense claim or invoice to the payee receiving payment.

    Category average: 8.6

  • Electronic Funds Transfer

    Funds can be transferred via EFT as opposed to paper checks.

    Category average: 8.6

Areas for Improvement

  • Duplicate Bill Detection

    Detects duplicate invoices or expense reports to prevent double payments.

    Category average: 8

  • Advanced OCR

    Automatically imports information from invoices, receipts, expense reports, and other scanned documents into the platform.

    Category average: 8.3

  • Financial Document Management

    Invoices, expense reports, and associated documents are stored within the platform for any future needs.

    Category average: 8.6

Who Buys & Uses Webexpenses

Pros

  • Intuitive and user-friendly interface for expense submission
  • Efficient mobile application for on-the-go claim logging
  • Robust receipt management with photo capture and storage

Cons

  • Clunky and dated user interface with confusing navigation
  • Mobile application instability and lack of feature parity with web version
  • Confusing receipt handling and limited automated data extraction

Webexpenses - Review

Use Cases and Deployment Scope

To my knowledge, the organization is using Webexpenses for reporting expenses and getting reimbursements across the organization. If there are other aspects of the software that they are using, I am not yet aware of these.

Pros

  • Easy to add receipts.
  • Easy to add expenses as they occur.
  • Easy and quick to submit the reimbursement request at the end of the month.

Cons

  • I had difficulty at first figuring out how to get to the page that had the drop-down box with the type of expense. Apparently I had started a request without having chosen that item, and couldn't get back to it. Eventually I figured out the difference between adding a new claim and adding a new claim item, but it wasn't obvious at first.
  • After adding a receipt, you have to look hard to find the back button which is the only way back to add more items, and might be the only way to complete the addition of the receipt to the claim

Return on Investment

  • It seems way more efficient than the spreadsheets we used before.

Usability

Alternatives Considered

Salesforce Essentials (formerly SalesforceIQ)

Other Software Used

Wave Accounting

Expenses checked - in a jiffy - thanks to Webexpenses

Use Cases and Deployment Scope

We are using Webexpenses at Bottomline in order to submit our expenses for any official purpose. This includes office equipment setup, customer onsite, company onsite meetings, team dinners, etc. Webexpenses is a very user friendly and simplified application which is quite user friendly with straightforward workflows. You can set multi level authorisation for verification and approvals. Each contributor/reviewer can view and provide his/her comments, visible to everyone related. This helps in maintaining transparency and reduce delays or back and forth between different departments. It also has a different area to save receipts if you just want to upload them and use it later, which comes handy if you don't have to submit the report but don't want to lose the receipt. The status changes are notified to the submitter via email whenever there is any update. It also has good validations in place, in case of missing receipts. It can also handle cross currency, and you can set the conversion rate as per your actual rate on that day. All in all, it is a great application at an organisation level, to make the claim process easier and transparent for everyone. I would highly recommend it.

Pros

  • Validation if receipts are attached
  • Multiple authorisation for reviewing the expense
  • Email notification on status updates

Cons

  • UI can be upgraded to have a more modern look
  • Option to have a chat function
  • Saving templates for frequently used/submitted expenses

Return on Investment

  • Made claim process transparent
  • Easily manageable
  • Efficient and reliable

Usability

Other Software Used

CamScanner, Adobe Acrobat Reader, Microsoft Excel

Expenses made simple

Use Cases and Deployment Scope

I use Webexpenses daily to manage my expenses and mileage. It it fast, easy to use and simple. Occasionally the app is not as intuitive as it could be, but the website is easy and fast. Highly recommend it. Tracking mileage is a doddle, especially when some mileage is paid and some is not. Also adapts to use of personal vehicle and company vehicle with ease. Five minutes at the end of each day and I am done. Expenses logged and I know the finance team will reimburse quickly.

Pros

  • Automatic recognition of receipts
  • Tracking of mileage
  • Ease of use

Cons

  • Offline mode in the app.

Return on Investment

  • My expenses are easy to do

Usability

Other Software Used

Microsoft Excel, Microsoft Windows, Microsoft 365 Copilot

Quick and easy financial tracking

Use Cases and Deployment Scope

We use Webexpenses at our company as an easy way to keep track of individual finances for the company. This service is quick and easy to use with a clean easy interface. It is useful for a range of financial tracking, from plotting routes for mileage too track lunches and dinners.

Pros

  • Clean and easy interface to navigate
  • Can plot routes for mileage
  • Tracking my financial history

Cons

  • The mobile app does crash infrequently
  • The milage is sometimes hard to input for multiple stops
  • Delays on approval of expenses

Return on Investment

  • Easy tracking and management of finances

Usability

Ticks all the boxes

Use Cases and Deployment Scope

I use it for both expense payment and staff approval, plus reporting. As the Head of Procurement for the company I require the annual travel mileage (cars) and rail travel for the green house gas emission reports.

In terms of the problems it addresses, it simplifies and speeds up the entire expense process both for the payer and payee.

Pros

  • Customized Reports
  • Drag and drop receipts
  • Applying category limits

Cons

  • I've struggled to apply the rail CO2 feature

Return on Investment

  • Faster and easier payment and approval process
  • Less laborious to complete (inputting expenses)
  • Happier staff (due to simpler process)
  • Easily applied expense policy (due to description/pop-ups when entering)

Usability

Alternatives Considered

ExpenseIn

Other Software Used

REPropMan, Microsoft 365 Copilot