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Emburse Expense Professional (formerly Certify) vs. Webexpenses

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Emburse Expense Professional (formerly Certify)

    Score7.6 out of 10
    N/AEmburse Professional (formerly Certify) aims to help make expense reporting easier with its automated expense report creation and mobile receipt capture. Employees, managers and accountants can create, submit and approve expense reports, check the status of expense reports and access reports on demand.N/A

    Webexpenses

    Score8.7 out of 10
    N/AWebexpenses is a global provider of spend management solutions, combining integrated Expense Cards with cloud-based software for businesses of all sizes across 70+ countries. Serving industries such as retail, finance, technology, construction, and not-for-profit, Webexpenses gives businesses control over company spending by automating processes, proactively enforcing policies, and controlling costs. Features The Webexpenses platform includes both desktop…

    $10.13

    per month per user

    Pricing
    Emburse Expense Professional (formerly Certify)Webexpenses
    Editions & Modules
    No answers on this topic
    Essential
    $10.13
    per month per user
    Scale
    $12.15
    per month per user
    Pro
    $18
    per month per user
    Offerings
    Pricing Offerings
    Emburse Expense Professional (formerly Certify)Webexpenses
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup Fee$8 Expense report$250 one-time fee per installation
    Additional DetailsCertify AP has volume based pricing based on processed invoicesThese USD amounts are approximate and provided for guidance only. As exchange rates fluctuate daily with market movements, the actual USD equivalent will vary over time and may differ at the point of transaction or when a formal USD price list is established.
    More Pricing Information
    Community Pulse
    Emburse Expense Professional (formerly Certify)Webexpenses
    Considered Both Products
    Emburse
    No answer on this topic
    Webexpenses
    Chose Webexpenses
    I have previously never used a resource like Webexpenses, I used to list my expenses on a spread sheet at the end of the month so this approach is so much easier than before.
    Incentivized
    Key User Insights
    Would buy again
    63%
    Would buy again
    5 Answers
    94%
    Would buy again
    650 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    344 Answers
    Happy with the feature set
    75%
    Happy with the feature set
    6 Answers
    96%
    Happy with the feature set
    675 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    215 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    240 Answers
    Features
    Emburse Expense Professional (formerly Certify)Webexpenses
    Expense Management
    Comparison of Expense Management features of Emburse Expense Professional (formerly Certify) and Webexpenses
    Feature
    Emburse Expense Professional (formerly Certify)
    7.6
    2 Ratings
    9% below category average
    Webexpenses
    8.5
    161 Ratings
    3% above category average
    Employee Expense Reporting8.12 Ratings8.7161 Ratings
    Corporate Card Reconciliation7.01 Ratings8.274 Ratings
    Payment Management
    Comparison of Payment Management features of Emburse Expense Professional (formerly Certify) and Webexpenses
    Feature
    Emburse Expense Professional (formerly Certify)
    7.7
    2 Ratings
    4% below category average
    Webexpenses
    8.4
    150 Ratings
    5% above category average
    Customizable Approval Policies9.02 Ratings8.4112 Ratings
    Financial Document Management9.02 Ratings7.737 Ratings
    Payment Status Tracking9.12 Ratings8.9140 Ratings
    Payment Audit Trail5.52 Ratings8.9114 Ratings
    Duplicate Bill Detection7.32 Ratings8.038 Ratings
    Advanced OCR6.01 Ratings7.825 Ratings
    Electronic Funds Transfer00 Ratings8.883 Ratings
    Best Alternatives
    Emburse Expense Professional (formerly Certify)Webexpenses
    Small Businesses
    Brex
    Score9 out of 10
    Brex
    Score9 out of 10
    Medium-sized Companies
    Expensify
    Score9 out of 10
    Expensify
    Score9 out of 10
    Enterprises
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Emburse Expense Professional (formerly Certify)Webexpenses
    Likelihood to Recommend
    8.3
    (57 ratings)
    8.7
    (824 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.4
    (50 ratings)
    Usability
    9.0
    (41 ratings)
    8.6
    (824 ratings)
    Availability
    -
    (0 ratings)
    9.8
    (11 ratings)
    Performance
    -
    (0 ratings)
    9.9
    (10 ratings)
    Support Rating
    4.9
    (5 ratings)
    8.5
    (377 ratings)
    In-Person Training
    -
    (0 ratings)
    9.6
    (5 ratings)
    Online Training
    -
    (0 ratings)
    9.8
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.6
    (20 ratings)
    Configurability
    -
    (0 ratings)
    6.4
    (9 ratings)
    Ease of integration
    -
    (0 ratings)
    7.2
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    9.8
    (11 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.7
    (4 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (4 ratings)
    User Testimonials
    Emburse Expense Professional (formerly Certify)Webexpenses
    Likelihood to Recommend
    Emburse
    Certify is not well suited for multi-dimensional ERPs. Although Certify 'offers' general ledger dimensions GLD, the use of them is extremely limited. Filtering on any GLD can only be done once. There is not the possibility for creating hierarchies with the dimensions. The only method of exporting is via a flat file or the open API, which I understand is quite limited. This software is for a smaller scaled business that is not trying to track across dimensions or create hierarchies. Data flow is one directional. I cannot emphasize enough the shortcomings of the reporting. The parameters are mostly based on expense dates rather than expense reports. There are entirely too many of them, and some of them perform the function!
    Incentivized
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    Webexpenses
    Webexpenses is well suited for payroll to easily track workforce expenses and reducing hours of manual work from approving and processing the submitted claims. I have to highlight the automated custom report generating, which suits any needs to see reports for our teams. At our organization there is no sceniario, where Webexpenses would be less appropriate.
    Incentivized
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    Pros
    Emburse
    • Integration with Amtrav or other travel booking systems. Certify has a tight integration with travel systems that makes it feel nearly like one cohesive tool.
    • Easy expense options. Use OCR on receipts, import from credit cards and merge items, approve and inquire about expenses. Track your submissions.
    • Easy UI. Friendly and easy to navigate without getting lost.
    Incentivized
    Read full review
    Webexpenses
    • imports credit card transactions from our corporate card program without issue
    • allows for easy set up of new users
    • is a very intuitive, easy to learn tool
    • has a very responsive support and customer service team
    • Set up and configuration was thorough, and they were able to work through our unique issues, such as custom segments in NetSuite.
    • It is a very inexpensive product. Well worth the cost.
    Incentivized
    Read full review
    Cons
    Emburse
    • Reporting: I would like to see more chart availability from the program. We include various data points from Certify in our monthly financial statement package. Currently, we export data from the program and create our own pivot tables to create charts.
    • Dashboard feature: It would be nice to be able to use the data for a specific date and then be able to print that information.
    • Can't think of another one. As stated before, they listen to their customers so prior issues have been addressed and implemented.
    Incentivized
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    Webexpenses
    • Would be nice if claims could be organised into certain chronological orders i.e. ordered by date so I don't have to copy and delete claims when adding a claim in that has an earlier date
    • Would be ideal to have an option to save full routes rather than just addresses maybe?
    Incentivized
    Read full review
    Likelihood to Renew
    Emburse
    No answers on this topic
    Webexpenses
    There doesn't seem to be anything in the market at the same price point that is better, however if there is an interrupter in the market that provides better value, then we would heavily assess the cost of change to see if we should move on to the alternative offering.
    Incentivized
    Read full review
    Usability
    Emburse
    If the integrations with our card programs had succeeded, I expect [Emburse] Certify would have worked well for expense submitters and approvers. During the short time that the American Express Business integration was active, transactions flowed smoothly, and the expense reporting and receipt matching functions were quite good. The [Emburse] Certify mobile app was particularly powerful and easy to use.
    Incentivized
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    Webexpenses
    I think this is an easy to use and effective system for expense management. I like how I can upload images and documents directly from my phone onto the mobile app. It's beneficial for continuity that the app and the web browser work the same, and I can save claims to come back to later if I wish.
    Incentivized
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    Reliability and Availability
    Emburse
    No answers on this topic
    Webexpenses
    The soft ware is reliable. The phone app works well and allows you to upload evidence, receipts, log mileage and log expenses. It works well and is rarely locked or there are very few times the app is down. The laptop based software is easy to access and again is always available
    Incentivized
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    Performance
    Emburse
    No answers on this topic
    Webexpenses
    The phone based app and the laptop based app always load quickly. It is easy to access. It is quick to use. It easy and quick to upload information and evidence. It is easy to log details. The information goes off to accounting and payroll quickly resulting in prompt payments for staff
    Incentivized
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    Support Rating
    Emburse
    The measure of support is how well they respond when you really need them, like when the system is not performing correctly. We have been on the platform less than a year, and there have been at least 2 instances, where the platform was down. The 2nd time was the day before out fiscal year end. And they need a development website. When they are making changes to your LIVE instance, and things go wrong, the client is the first to know about it! I've come to understand that Certify has tiers of support. Those in tier 1, barely know more about the software than the users. I sent a request for a report that shows expense reports currently pending approval and after 5 days of back and forth I was told to build it myself.
    Incentivized
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    Webexpenses
    The support for the initial setup was great, but since then we have only had to contact support once when we had problems uploading credit card files. The help we received at this time was not good and we ended up trying various things until we resolved the problem ourselves. The online support tutorials are good, but searching for a specific issue is difficult.
    Read full review
    In-Person Training
    Emburse
    No answers on this topic
    Webexpenses
    All went well.
    Incentivized
    Read full review
    Online Training
    Emburse
    No answers on this topic
    Webexpenses
    It was difficult to train multiple people via video, as they learned at different speeds, and most of the user champions were not as capable with systems and finance processes as our dept.
    Incentivized
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    Implementation Rating
    Emburse
    No answers on this topic
    Webexpenses
    As long as you have people that are fully aware of the setup steps to get users into the software then I would see no issues arising for any company.
    Incentivized
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    Alternatives Considered
    Emburse
    Before Certify, there was only manual expense reports entered for our company. This took too much time for employees too finish and caused a delay of efficiency. With Certify, it is easier to access and finish each report with the right amount of effectiveness and efficiency it needs. Certify is really helpful in saving a lot of time for employees that do not have time.
    Incentivized
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    Webexpenses
    I would have to say that Webexpenses does not stack up well in comparison to Expensify. If given a choice, I would choose Expensify for the best user experience and mobile / desktop being more seamless. It accomplishes the same thing but has a more modern, minimal, and streamlined feel to it.
    Incentivized
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    Scalability
    Emburse
    No answers on this topic
    Webexpenses
    Every department in my organization uses webexpenses. My role and the role of others involves travel, expenses and mileage. Everyone uses the app to log details, upload receipts and to claim allowable expenses. having spoken to everyone within my team and wider directorate, i do not know of anyone who has had issues with the app
    Incentivized
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    Return on Investment
    Emburse
    • The organization and automatic flow of the expense report to approvers and then AP saves time for all. The user has agreed that it is easier and quicker to prepare the expense report and the managers and AP department finds the automated process to be quicker and more efficient. Time saved is money saved.
    • Certify can recognize if a duplicate expense is submitted or if an expense is submitted too late to be reimbursed according to our policies. This prevents us from reimbursing an expense in error.
    • We use a customized report to track a specific type of expense that gets submitted by our sales team. There is a limit on what can be spent on specific expenses that fall into an entertainment category and the report helps us to stay within the limits. Previously, without this tool, we had spent so much more time manually tracking these expenses and had gone over the limits, creating a deficiency in our processes.
    Incentivized
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    Webexpenses
    • Easy integration with your existing finance / accounting software.
    • Lot of time is being saved in maintaining records and now going completely online.
    • Love the option of Scan receipts with Google-vision-powered optical character. This also resulted in less use of paper in our office.
    Incentivized
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    ScreenShots

    Emburse Expense Professional (formerly Certify) Screenshots

    Screenshot of Certify Homepage - User interface for all users that includes a quick view of their expenses, pending expense reports and approval requests.Screenshot of Certify Mobile - Snap photos of receipts on the go and upload them instantly to your virtual Certify Wallet.Screenshot of Certify Travel - Now, corporate travel is even easier. Introducing Certify Travel, your end-to-end corporate travel solution to simplify bookings for employees while helping your company manage travel practices and costs. All for one low monthly fee and no booking fees! Certify Travel is easy to use, yet it is also a powerful enhancement to your company’s expense management system.Screenshot of Certify Reporting & AnalyticsScreenshot of Certify AP- manage cashflow with accounts payable automationScreenshot of Certify AP- streamlining employee purchasing

    Webexpenses Screenshots

    Screenshot of the Webexpenses mobile app, that captures receipts instantly.Screenshot of Webexpenses, accessed through a desktop, iOS, Android or Windows device.Screenshot of mileage tracking with Webexpenses.Screenshot of a display of expense-related spend, reported and tracked with customisable reports.Screenshot of the mobile app, where users' expenses can be built, submitted and approved.Screenshot of Webexpenses payments and expense reimbursements.