Item: 8x8 Work
Rating: 10
Author: Lawson Dmonte

Overall Satisfaction with 8x8 Work

Use Cases and Deployment Scope

We use 8x8 X Series for upgrading old telephones systems to new ucaas.We port thier numbers into 8x8 X Series and provide appplication training.We also add new numbers to the account as per requirement.We use latest 8x8 X Series functions to make complex things into simple and easy to use.We also port the old carrier telephone numbers into 8x8 X Series, where physical phones start working on 8x8 X Series.

Pros and Cons

Pros

auto attendants are easy to configure,
variety of work groups make life easier,
User Friendly interface

Cons

provide some live examples of scenarios based in real world.

Return on Investment

It has got positive impact till now,
Started using recently but seems will go for long run for sure.
Porting process is quite systematic.

Alternatives Considered

UserZoom

Key Insights

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

Other Software Used

Miro, Jira Software

Likelihood to Recommend

8x8 X Series can suit most of the companies but i dount if they can withstand large customer base.

8x8 Work Feature Ratings

Comments

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Alison Stewart
(Vendor Representative) commented 2 years ago
Hi Lawson, thank you for taking the time to leave a review, we are pleased using 8x8 has been a positive experience for you. We value your feedback and thank you for choosing 8x8!
Alison Stewart
(Vendor Representative) commented 2 years ago

Fresh Experince based answers