8x8 is my go-to company for phones and service--highly recommend.
May 12, 2020
8x8 is my go-to company for phones and service--highly recommend.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 X Series (Formerly Virtual Office)
We changed from Allworx to 8x8 X Series for the whole company. It is very easy to deploy. The first week, people asked for adjustments and if I couldn't figure it out I asked the people assigned for questions and their response was very timely. People at work think I am an expert and it's not me.
- 8x8 deploying the ring group for me was great
- Setting each phone to each person's task & responsibility was easy.
- Web-based access for setup and monitoring was very smart.
- To add ringtones could be added to virtual office.
- 8x8 could make an attachment for devices so any bluetooth headset would work.
- Great pricing and calling plan structure
We replaced Allworx phone system. It did the job, but the new 8x8 X Series system is great. The added feature for sending and receiving text messages is awesome. The ability to change settings and the ease of this is great.
Do you think 8x8 Work delivers good value for the price?
Yes
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
Yes
Did implementation of 8x8 Work go as expected?
Yes
Would you buy 8x8 Work again?
Yes