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8x8 X Series Review
May 08, 2020

8x8 X Series Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 X Series (Formerly Virtual Office)

We have recently implemented 8x8 X Series into our organization to replace an old phone system. It provides us with VOIP phone service.
  • Provides VOIP Internet Services
  • Good Customer Service
  • Doing great so far
  • 8x8 has had a positive impact by allowing us to have reliable phone service.
We switched from RingCentral because of the cost savings and better reviews
The customer service has been great so far.

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

The customer service I've had so far from 8x8 is great. We are early on in our professional relationship, but I expect that to continue. 8x8 X Series works as a great solution for those who need VOIP phone service.

8x8 Work Feature Ratings

10.0
Directory of employee names
10
9.3
Answering rules
10
Call park
10
Call screening
7
Message alerts
10
VoIP system collaboration ()
Not Rated
Mobile apps ()
Not Rated