8x8 X Series Work-From-Home Strong
May 08, 2020
8x8 X Series Work-From-Home Strong
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 X Series (Formerly Virtual Office)
During the massive shift of our business to working from home, we needed a way to receive external phone calls from customers and vendors even though we were using an on-premise PBX. Utilizing call-forwarding from our PBX, we were able to get 8x8 X Series set up in only a few days.
- User friendly interfaces
- Easy to setup
- Easy to use
- Supervisor Analytics needs more control over what details and queues users are able to see
- The ability to keep our communications with customers and vendors has been extremely valuable
8x8's management interfaces are much more user friendly and intuitive compared to Ring Central.
You can setup just about anything in minutes with 8x8 where in Ring Central you would still be searching their menus.
Do you think 8x8 Work delivers good value for the price?
Yes
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
Yes
Did implementation of 8x8 Work go as expected?
Yes
Would you buy 8x8 Work again?
Yes