8x8 X Series Is Easy To Set up and Had Powerful Features
October 16, 2020
8x8 X Series Is Easy To Set up and Had Powerful Features

Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 X Series (Formerly Virtual Office)
It is being used to aid in communication between locations, to integrate and make available multiple applications to all users and to replace old phone systems.
Pros
- Easy to set up.
- Easy to manage.
- Easy to communicate with other users.
- Easy to manage numbers.
Cons
- Admin Console - it would be nice to be able to sort by more fields.
- It would be nice for agents to have a portal with access to all accounts.
- Ring Groups should be able to forward directly to another voicemail box.
- Happier employees.
- Knowing what we have and don't have for service.
- Ease of communication between offices.
- OfficeSuite UC (formerly Broadview)
OfficeSuite is a very easy system to use, and is better at allowing users to sort by different fields. 8x8 provides a one stop shop for setting up a user. When you create their extension you are also creating their user profile. The ability to port numbers in the Admin Console is huge, and works really well. The LNP team is excellent!
Do you think 8x8 Work delivers good value for the price?
Yes
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
Yes
Did implementation of 8x8 Work go as expected?
Yes
Would you buy 8x8 Work again?
Yes
Comments
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