8x8 [X Series] makes my life easy!
November 09, 2021
8x8 [X Series] makes my life easy!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 X Series
We used 8x8 [X Series] to supply a remote office with telephone service. We needed to get telephone service to this office fast and the building did not have telephone hookup (and the timeline from the telephone company was 2 months) but we were able to get internet access installed. We decided to use VOIP with 8x8 and we were able to install the solution within 2 weeks.
- Great service
- Great technical support
- Quality equipment
- Voicemail settings can be confusing for some users, make some easy guides.
- Offer warranty on phones while you have service.
- Offer discounts on phone upgrades after 2-4 years.
- Ability to easily deploy phones as needed
- Voicemail and phone tree capabilities
- Remote working capabilities
- Cost savings
- Ability to work remotely
- Easy to deploy
- Comcast Business VOIP (VoiceEdge)
I have used Comcast Business Voice. While the service was excellent, the feature set was sub-par to that of 8x8 Virtual Office. The ability to work remotely and take your phone wherever you go is nice. Also the ability to make and receive calls from a web browser offer[s] more flexibility.
Do you think 8x8 Work delivers good value for the price?
Yes
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
Yes
Did implementation of 8x8 Work go as expected?
Yes
Would you buy 8x8 Work again?
Yes