A good experience overall
Overall Satisfaction with 8x8 X Series
We use 8x8 [X Series] as our primary telecommunication provider, including phone lines and fax lines. It is used by the entire company and assists with our calling and faxing needs.
- Mobile App allows for flexibility.
- Provides alternate forms of communication (calls, faxes, messaging, meetings).
- Length of time for faxes to be transmitted (a little inconceivable for digital services).
- Mobile App
- Texting feature
- Ability to do our own setup and periodic user changes
- Having the ability to text our clients has added a layer of convenience for them.
- The extended length of time it takes to transmit a fax has caused delays in conferences with the IRS.
Do you think 8x8 X Series delivers good value for the price?
Not sure
Are you happy with 8x8 X Series's feature set?
Yes
Did 8x8 X Series live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of 8x8 X Series go as expected?
Yes
Would you buy 8x8 X Series again?
Yes