A good experience overall
November 09, 2021
A good experience overall
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 X Series
We use 8x8 [X Series] as our primary telecommunication provider, including phone lines and fax lines. It is used by the entire company and assists with our calling and faxing needs.
- Mobile App allows for flexibility.
- Provides alternate forms of communication (calls, faxes, messaging, meetings).
- Length of time for faxes to be transmitted (a little inconceivable for digital services).
- Mobile App
- Texting feature
- Ability to do our own setup and periodic user changes
- Having the ability to text our clients has added a layer of convenience for them.
- The extended length of time it takes to transmit a fax has caused delays in conferences with the IRS.
Do you think 8x8 Work delivers good value for the price?
Not sure
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of 8x8 Work go as expected?
Yes
Would you buy 8x8 Work again?
Yes