Acquia Digital Experience Platform for the win!
Updated March 03, 2022

Acquia Digital Experience Platform for the win!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Drupal Cloud

Modules Used

  • Cloud Platform

Overall Satisfaction with Acquia Digital Experience Platform

We use the Acquia Cloud Platform to host, build and manage our Training and Education and Higher Education Drupal websites. The easy-to-use, highly-supported, and market-leading platform allows our geographically diverse team of website managers, editors, and developers to optimise and deploy changes to our online assets with ease and confidence.
  • Easy to manage multiple environments and a team of Site Developers and Site Administrators
  • Easy and intuitive to conduct deployments, back-ups, rollbacks of code, databases, and files
  • Useful add-ons such as Solr Search, Security, Site Monitoring, Migration tools, etc.
  • Excellent and responsive support
  • My developers have periodically complained of a lack of environment
  • I've always appreciated the uptime dashboards - moving for New Relic seems to be at odds with what I've come to enjoy and appreciate about Acquia Digital Experience Platform
  • ROI is hard to specifically measure, but it goes without saying that our two primary websites both drive Leads and E-Commerce solutions that are enabled greatly by our Drupal build, which are hosted on Acquia Digital Experience Platform.
  • Negative ROI experiences with Acquia Digital Experience Platform have come in the form of a three-year subscription to Acquia Lift - a solution that didn't necessarily fit our business model, in part due to a lack of resources to drive the tool. Also, that solution was difficult to use due to some of the Drupal-based solutions that we used on our websites at the time. I've since heard that Lift has been greatly improved, so there may also have been some issues with the platform, to begin with, that might have hindered our utilisation.
I wasn't in this role when Acquia Digital Experience Platform was initially purchased. However, my understanding was that there were some initial teething pains that took some time to overcome. I have been informed that once those challenges were overcome, a whole raft of legacy issues with publishing content and deploying code updates were resolved.
Acquia Digital Experience Platform has allowed our brands to easily scale up in terms of hardware upgrades and increases in site traffic, not to mention the relatively easy introduction of tools related to Search, Uptime, and introducing multi-site/domain capabilities.
I personally haven't had much experience with other digital hosting platforms, but I have investigated alternatives in other roles. Pantheon has consistently cropped up as another enterprise Drupal hosting solution, and Adobe Experience Manager has been investigated for previous websites/roles. Pantheon is attractive due to the competitive pricing, while Adobe Experience Manager has never been terribly attractive as it's an entirely new Hosting solution/CMS environment, which I am unfamiliar with.

Do you think Acquia Digital Experience Platform delivers good value for the price?


Are you happy with Acquia Digital Experience Platform's feature set?


Did Acquia Digital Experience Platform live up to sales and marketing promises?


Did implementation of Acquia Digital Experience Platform go as expected?

I wasn't involved with the implementation phase

Would you buy Acquia Digital Experience Platform again?


Very well suited to working with Drupal specialists who have or don't have experience with Acquia Digital Experience Platform due to its ease of use and extensive knowledge base/support system.

Using Acquia Digital Experience Platform

1 - Marketing (Lead Generation, Organic Traffic, SEO) Sales (Ecommerce)
1 - The person who manages Acquia Digital Experience Platform is a Senior Manager in a high-level account maintenance role with limited technical or implementation experience.
  • Website hosting
  • Website uptime
  • Performance
  • Security
  • Enabling business priorities through website activities such as Organic Traffic growth, Lead Generation and Ecommerce
  • Acquia Digital Experience Platform allowed my organisation to fix a whole raft of pre-existing issues with the Drupal website and allow for easy and rapid deployments of new features
  • Considering looking into Personalisation
Consistently good experience and support.