Overall Satisfaction with ActiveCampaign
I'm a very small (soon to be BIG) health coaching company. I used it as well as my web developer over the last year. It was being used to help us set up drip campaigns, send email campaigns, and was starting to be used as a CRM. The goal was to create a funnel to tag clients and put them into list segmentations so we could market from there!
- I love the drag and drop feature in the drip campaign section
- I really like the ease of creating good looking emails
- I liked how easy it was to upload my own media into the email templates
- I feel like the dashboard, side nav bar is confusing. I don't always remember what each icon takes me to.
- Theres generally a lot of options on the first page of the platform. I'm not fully sure of the workflows at times.
- I definitely needed a web developer to help me understand what functions do what. I didn't always know what actions on the backend, reflected what actions on the front end.
- Sadly, we didn't use it as much as we would have liked because our working relationship. We got a few emails out, but weren't collecting data the way we should have been. This was a fail on our end, not AC.
- Keap (formerly Infusionsoft)
I actually hated Keap and will never use them again. Sounds negative but not only did they corner me on a contract (they made everything sounds like flowers and sunshine during their very aggressive and supportive onboarding) but you 100% have to have a person who fully gets how to create flows on their challenging interface.
AC was like a dream come true. I light at the end of the tunnel. I switched over within a day and had a great sales call with one of the onboarding specialists. I uploaded my contacts and was on the move, at a great price, within 2 days of cancelling Keap.
AC was like a dream come true. I light at the end of the tunnel. I switched over within a day and had a great sales call with one of the onboarding specialists. I uploaded my contacts and was on the move, at a great price, within 2 days of cancelling Keap.
Do you think ActiveCampaign delivers good value for the price?
Yes
Are you happy with ActiveCampaign's feature set?
Yes
Did ActiveCampaign live up to sales and marketing promises?
Yes
Did implementation of ActiveCampaign go as expected?
Yes
Would you buy ActiveCampaign again?
Yes