Great solution, valuable for the price and easy to use
Updated September 25, 2024
Great solution, valuable for the price and easy to use
Score 9 out of 10
Vetted Review
Verified User
Software Version
Small Business
Overall Satisfaction with ActiveCampaign
I use it basically for newsletter delivery, manage my emails contact list and automate emails when people subscribe.
It helps me create segment of contacts since I use different content for each one. I love the campaigns templates since it is so easy to create my newsletters and replicate campaigns
Additionally, It has an excellent customer service. Whenever I needed help, they have my back almost instantly
It helps me create segment of contacts since I use different content for each one. I love the campaigns templates since it is so easy to create my newsletters and replicate campaigns
Additionally, It has an excellent customer service. Whenever I needed help, they have my back almost instantly
Pros
- Campaign design to create content. Templates are great and useful
- Easy of use. As a non technical user (I own my business) it is intuitive. Besides it provides some guides that are also useful
- Great customer service, almost immediate and you talk to a real person
Cons
- Sometimes I get lost in the use of list. It is not that clear the best way to use it
- It would be wonderful to have more details on campaign reports, especially with users with apple accounts
- To enhance the iPhone app.
- It provides a formal emailing system, looks professional
- It helps me track what content people is hooking up with whenever I share newsletters
- It ensures emails deliverability. I've had problems with other alternatives in the market
In my opinion, not easy to use. Very limited in regards with features. I think the forms you integrate in webpages are ugly and not fully customizable. for almost the same price I have more features with ActiveCampaign.
I feel more confortable using ActiveCampaign since it is a bit more intuitive than Mailchimp
Also, I think supports is slower.
I feel more confortable using ActiveCampaign since it is a bit more intuitive than Mailchimp
Also, I think supports is slower.
Do you think ActiveCampaign delivers good value for the price?
Yes
Are you happy with ActiveCampaign's feature set?
Yes
Did ActiveCampaign live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of ActiveCampaign go as expected?
Yes
Would you buy ActiveCampaign again?
Yes
Comments
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