Great for new work from home scenarios
November 23, 2021

Great for new work from home scenarios

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ActivTrak

We use ActivTrak to manage our work from home employees. We did not allow employees to work from home prior to COVID and this product helps us ensure proper computer usage in the new environment. We use the product for real time alerts for websites related [to] social media and gambling and to perform audits of internet usage.
  • Real time alerting of websites
  • Internet usage reports
  • Inactive period reporting
  • Difficult to find the right report sometimes.
  • The service needs to be restarted occasionally.
  • Support chat is very good and easy to use.
  • Allows us to ensure that new employees have appropriate internet usage with less monitoring.
  • Letting employees know we have real-time reporting lessened inappropriate usage.
  • Very good value.
  • Real time reporting
  • Internet usage auditing
  • Inappropriate website blocking
ActivTrak helps us monitor our work from home employees with real time reporting for sites we consider inappropriate, to do regular internet usage audits, and to block inappropriate sites. This product allows us to have a higher level of trust and is less invasive than other [products]. ActivTrak improves productivity by allowing use to identify problem areas.
We use ActivTrak primarily for internet usage tracking but it does help us identify worker[s] with low productivity but no inappropriate usage. We use it primarily for our work from home employees. ActivTrak also helps us identify off-production hour usage. We do not use ActivTrak to address issues like burnout risk.
We do not use ActivTrak for process workflows and resource utilization across people and technology. We primarily use it for internet usage tracking including real time alerts, regular intent usage reports, and inappropriate internet usage blocking. I do see how it could easily be used in those ways.
We did not evaluate other products.

Do you think ActivTrak delivers good value for the price?


Are you happy with ActivTrak's feature set?


Did ActivTrak live up to sales and marketing promises?


Did implementation of ActivTrak go as expected?


Would you buy ActivTrak again?


ActivTrak is great for monitoring work from home employees as well as new employees. For established employees we find that the real time alerting and the reports that allow us to do internet usage auditing [are] more than enough. We do not give managers access because we think it could be considered “over monitoring”.

ActivTrak Feature Ratings

Automated data collection
Data analysis
Not Rated
Pre-built content
Not Rated
Data management
Self-service insights