Acuity is an excellent resource for the cost!
Anonymous | TrustRadius Reviewer
February 06, 2020

Acuity is an excellent resource for the cost!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Acuity Scheduling

Acuity is used throughout our organization at an advisor level. We use it to schedule anyone external outside of our organization.
  • We love the customization of each advisor's homepage.
  • We love that you can edit scheduling availability so quickly.
  • The Office 365 integration broke a few times for no reason.
  • We wish there was a number to call for support, but it's only email.
  • Very low monthly cost for users!
  • A lot of customization for low cost!
Overall, the cost, ease of use, and setup were all above average with Acuity. I tried many different programs (some not listed as a comparison) but I was very happy with Acuity and am glad we stuck with it.
I give it a 9 because I wish there was a phone number to call. Their support is all via email, and sometimes it was not timely.

Do you think Acuity Scheduling delivers good value for the price?

Yes

Are you happy with Acuity Scheduling's feature set?

Yes

Did Acuity Scheduling live up to sales and marketing promises?

Yes

Did implementation of Acuity Scheduling go as expected?

Yes

Would you buy Acuity Scheduling again?

Yes

Honestly, I would give this product a 10. I beta tested 4 other online scheduling programs, and this was the only one that did everything we needed it to do and more. I went through over a year of testing other programs. We are very happy with Acuity.