Acumatica review
January 29, 2025

Acumatica review

Brian Sutton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

General Business

Overall Satisfaction with Acumatica

We use Acumatica to house all of our work processes, which captures 5 different businesses: Construction, renovation, pool cleaning route scheduling, dispatching repair techs, and retail sales through brick and mortar.

Pros

  • With 5 different business, Acumatica greatly enhances internal communication.
  • Again, with five different businesses servicing the same customer, Acumatica presents a "single source of truth" experience for our customers which we never had before.
  • ISV merchant service provider was a game changer for us, but particularly for our customers.

Cons

  • Single click conversion from a customer credit memo to a refund check in AP
  • Dashboard widgets shapes should be customizable - why do they always have to be a rectangle already?
  • In the projects screen, make PO's and SO's related to a project accessible in the 3-dot menu.
Other
Acumatica has provided a "single source of truth" where a single customer is served by one or more of our 5 business lines.
Field management and construction accounting have enabled the most improvement in our 5 businesses.

Do you think Acumatica delivers good value for the price?

Yes

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

Yes

Did implementation of Acumatica go as expected?

No

Would you buy Acumatica again?

Yes

Time capture for projects in construction is virtually non-existent - yet it comprises most of the controllable costs - needs to beefed up considerably. Well -suited to make visible tasks and activities in the queue for employees within the workflows.

Acumatica Feature Ratings

9.3
Accounts payable
10
Accounts receivable
10
Global Financial Support
10
Primary and Secondary Ledgers
10
Journals and Reconciliations
5
Configurable Accounting
10
Standardized Processes
10
7.8
Billing Management
10
Cash and Asset Management
10
Travel & Expense Management
Not Rated
Budgetary Control & Encumbrance Accounting
1
Period Close
10
10.0
Inventory tracking
10
Automatic reordering
Not Rated
Location management
Not Rated
10.0
Pricing
10
Order entry
10
Credit card processing
Not Rated
Cost of goods sold
10
Order Orchestration
10
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Award Lifecycle Management
Not Rated
Project Financial Management ()
Not Rated
Not Rated
Project Planning and Scheduling
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
Not Rated
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Supplier Management
Not Rated
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
Not Rated
Production Process Design
Not Rated
Production Management
Not Rated
Configuration Management
Not Rated
Work Execution
Not Rated
Manufacturing Costs
Not Rated
Not Rated
Forecasting
Not Rated
Inventory Planning
Not Rated
Performance Monitoring
Not Rated
Not Rated
Proposal Management
Not Rated
Product Master Data Management
Not Rated

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