TrustRadius
AEM review as an administrator
https://www.trustradius.com/cmsAdobe Experience ManagerUnspecified7.8159101
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January 18, 2018

AEM review as an administrator

Score 7 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Adobe Experience Manager

Adobe Experience Manager (AEM) is used as part of our digital strategy and refresh of our front facing websites. AEM allows us to leverage the whole Adobe Marketing Suite including analytics and tagging. It also allows for ease of use in terms of interface design.
  • Ease of use for content authors by drag and drop components.
  • Easy to manage users and permissions through grouping.
  • Built in assets management.
  • Cost. AEM is expensive.
  • Touch UI not as intuitive as classic UI.
  • AEM allows authors to push content live in a matter of minutes. This has greatly increased launch times for business.
  • Good integration with Adobe Marketing suite allows for analytics.
  • Poor documentation of the system proves a challenge for developers and administrators.
We have used both Hybris and AEM, Hybris for e-commerce site and AEM for front facing site. Generally we prefer AEM due to the ease of use and user friendliness, as well as improved interface.
Content Author / Administrator
Well suited to deploy multiple sites with a consistent look and feel with the forms, especially for global companies with multiple authors spread out within different regions. Easy for authors to publish content on a frequent basis. More suited used for large scale deployments due to licensing costs.

Complexity of the system may be a challenge for AEM administrators and developers.

Adobe Experience Manager Feature Ratings

WYSIWYG editor
8
Code quality / cleanliness
7
Admin section
7
Page templates
7
Library of website themes
6
Mobile optimization / responsive design
7
Publishing workflow
8
Form generator
7
Content taxonomy
8
SEO support
6
Bulk management
6
Availability / breadth of extensions
6
Community / comment management
5
API
7
Internationalization / multi-language
7
Role-based user permissions
7