The problems that this solves are simple: It helps us to provide a better service
November 29, 2018

The problems that this solves are simple: It helps us to provide a better service

Miguel Brito | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Premiere Pro

We are a company that provides services for events and contact with the customer is very important for us. I am part of the marketing team, and we use Adobe Premiere Pro to edit videos for people who hire our service.

The team that uses it is the marketing and communications team. The marketing team uses it when clients ask us to make a video for someone. Many times we are hired to encourage a wedding, or a birthday, and customers usually ask us to pay tribute to someone in particular. We edit the video together with the client, which makes whoever hires us feel part of our team and creates a good work climate. Also when we finish our work, we send a souvenir video for our clients where we put the best moments of the celebration.

The problems that this solves are simple: It helps us to provide a better service, customers are satisfied and we give a gift (the video) which makes the customer loyal and [they] call us again and sales increase.

  • Adobe Premiere allows you to work with more codecs, which means that the software is always updated and has the best tools.
  • The sound quality that this program offers for the videos is excellent. The sound is very good quality and clear.
  • The program every time it is updated is better. It becomes more stable and secure.
  • Adobe Acrobat is a program that is not difficult to use, but it is not easy either. I think the program should have a help area which could clear up some doubts.
  • I am a believer that the programs must have an unlimited free version. The free version of this program lasts only 7 days and then you must pay to use it. I understand that the income of this company comes from the sales of its programs, but, it would be good to have a free version that does not have so many tools and that enamors and drives potential customers to buy the product.
  • It helps us to show professionals in our work.
  • Thanks to this program we provide a gift to our clients at the end of our working day.
  • When a client wants to pay tribute to someone, we invite him to build a video with us to honor that special person.
In the main thing I think that the Adobe company develops products of very good quality. I am an fan of the brand and, therefore, we use all of their products. Previously we started using Camtasia, but we did not adapt to it and we believe that it has neither the tools nor the quality that we were looking for. In contrast, Adobe Premiere Pro is the perfect video editing tool that has helped us boost our business.
If you want to make a good video, with a great design that will help you surprise the public, this program will help you, because it has a lot of plug-ins and tools that, practically, will do the work for you.

Now, we repeat the above: This program is not necessary if you want to make a video with a simple design. It has many tools to waste in a simple video.