How my team uses Adobe Workfront and how to get the most out of it
March 27, 2025

How my team uses Adobe Workfront and how to get the most out of it

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Workfront

Adobe Workfront is the strategic Project Management tool for Marketing at [...]. I work as a process owner with system admin access to help teams build and maintain their workflows in the tool. I help them to migrate from other tools the company uses to create a single source of truth in the tool as well.

Pros

  • Connecting with external tools using Fusion automation
  • Managing issues to projects process
  • Intake (Request) forms
  • Project management
  • Being a single source of capabilities for big teams to manage their work

Cons

  • The form builder is very limited. We need more options to format the fields, colors and font format to make the usability more user friendly.
  • The interface is not user friendly, people find really hard to understand how to use the tool.
  • The reports graphics and options are hard to be used by a user that is not deeply trained on how to build them, making it hard to give autonomy for the stakeholders on the tool.
  • Resource Management in a single place is positive
  • Project Management for big and complex teams is very positive
  • Project Management for small teams are too much complex to be considered most of the time
We are trying to use Adobe Workfront to help us with planning and more with resource management than only project management and workflows.

We use Adobe Workfront to work with the translation of assets for Marketing campaigns leveraging some automation to connect with external providers of work in a secure and API protected way.
We are still working on this. For some people in the company, Adobe Workfront is hard to understand how it works, for others it is too complex and not very intuitive. We are trying to get over that and get most of the marketing population to use the tool, so we know that the way Adobe Workfront leverages communication will actually help us.
Trello is only a board tool, not too complete as Adobe Workfront to manage the entire workflow of a team.

monday.com has a really nice interface and is intuitive but it is not good for complex processes.

Jira is not too intuitive as well and has its limitations when it comes to connection with other tools.

Do you think Adobe Workfront delivers good value for the price?

Yes

Are you happy with Adobe Workfront's feature set?

Yes

Did Adobe Workfront live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Workfront go as expected?

No

Would you buy Adobe Workfront again?

Yes

Adobe Workfront is really great for big teams with complex processes. It is a robust tool that offers everything that this kind of team needs to do the complete work.

Adobe Workfront is not to good if you have a simple process, it is not too intuitive and to onboard a team, you need a lot of training to make them able to work on the tool, which makes other tools like monday.com for example, much more attractive.

Adobe Workfront Feature Ratings

Project Management
6.6
Task Management
9
Resource Management
6
Gantt Charts
6
Scheduling
7
Workflow Automation
8
Team Collaboration
9
Support for Agile Methodology
5
Support for Waterfall Methodology
6
Document Management
7
Email integration
6
Mobile Access
5
Timesheet Tracking
6
Change request and Case Management
6
Budget and Expense Management
6
Professional Services Automation
5.0
Quotes/estimates
5
Invoicing
5
Project & financial reporting
5
Integration with accounting software
5

Comments

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