TrustRadius
ADP Vantage HCM Review 16 of 42
ADP Vantage HCM Review: "My Opinion"
https://www.trustradius.com/hr-managementADP Vantage HCMUnspecified7102101
Maria Zheleznyak profile photo
Updated July 12, 2018

ADP Vantage HCM Review: "My Opinion"

Score 10 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with ADP Vantage HCM

Used by HR & Payroll. It provides solutions for payroll processing, compliance and on-boarding.
  • Reporting
  • Time & attendance
  • Employee profiles
  • Site glitches
  • System goes down on payroll processing days
  • Positive when all systems are working correctly
  • Negative when systems are not working correctly and causes delay of payment
ADP Vantage has more to offer.
Despite inconvenient system glitches, overall with the amount of data we have - ADP Vantage definitely helps us ensure correct payroll processing weekly.

ADP Vantage HCM Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Support for external payroll vendors
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Approval workflow
10
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Tracking of all physical assets
10
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
Create succession plans/pools
10
Candidate ranking
10
Candidate search
10
Candidate development
10
New hire portal
10
Manager tracking tools
10
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10

Using ADP Vantage HCM

Users and Roles

50 - Payroll and HR

Support Headcount Required

2 - Helpdesk

Business Processes Supported

  • Payroll
  • Onboarding
  • Compliance

Innovative Uses

  • Better reconcilation

Future Planned Uses

  • Additional compliance tools

Likelihood to Renew

10
We always want the latest updates.

Evaluating ADP Vantage and Competitors

Products Replaced

Yes - ADP Workforce NOW

Key Differentiators

  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
  • Vendor Reputation
  • Existing Relationship with the Vendor
  • Positive Sales Experience with the Vendor
  • Analyst Reports
  • Third-party Reviews
We have an existing relationship with the vendor.

Evaluation Lessons Learned

We wouldn't.

ADP Vantage Implementation

Implementation

10
Find the best connection between old and new procedures so everyone will understand how to use the software.

Implementation Details / Implementation Partner

  • Don't know

Implementation Issues

  • Changes in procedure

ADP Vantage Training

Training Types Used

  • Self-taught

In-Person Training

Online Training

Ease of ADP Vantage HCM Training

No, you definitely need a colleague to help guide you

Configuring ADP Vantage

Product Configurability

1
Not sure, don't have access.

Configuration Lessons

n/A

UI Customization

Some - we have done small customizations to the interface - for easy clock in/out

Extensibility and Customization

Some - we have added small pieces of custom code - not sure

Additional Customization Considerations

Custom reporting is done by management.

ADP Vantage Support

Support

9
Great customer support, but long hold times.

ADP Vantage HCM Customer Support Pros and Cons

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None

Bug Resolution

Yes - Time review & sign off had not been working.

Exceptional Examples of ADP Vantage HCM Support

Yes - When they resolve issues immediately, which is almost always.

Using ADP Vantage

Usability

10
Despite minor glitches, we satisfied overall with the capacity of data processed.

Usability Pros and Cons

ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None

Easy Tasks

  • Signing off on time review
  • Processing pay cycle
  • Processing time data
  • Generating off cycle checks

Difficult Tasks

  • Uploading pay data entry batches often will not work in google chrome and we will have to switch browsers to perform different tasks in ADP
  • Uploading pay data entry batches when the view selected is correct but the data import still fails
  • When processing the pay cycle and the system gets stuck when trying to reject

Mobile Interface Availability and Impressions

Yes, but I don't use it

ADP Vantage Reliability

Scalability

9
Ability to adapt to large amounts of data.

Reliability and Availability

7
The system tends to act up/glitch on payroll processing days.

Performance

9
Overall it works very well, except the occasional glitching which causes delays in processing.

Integrating ADP Vantage

Ease of Integration

1
not applicable

Systems Integrated With

  • none

Future Integration Plans

  • none

Types of Integration

n/a

Integration Lessons Learned

none for now

Relationship with ADP

Pre-Sale Experience

10

Post-Sale Experience

10

Key Negotiation Points

not sure, i didnt negotiate

Dealing with ADP

just listening to our concerns

Upgrading ADP Vantage

Upgrade Process

Yes

Upgrade Benefits

  • features running smoothly
  • less inconsistencies in time validation
  • more accurate reporting

Anticipated Benefits from Future Upgrades

  • not sure, cant wait to find out

Future Edition Upgrade Plans