ADP Workforce Now is reliable and gets the job done.
May 27, 2019

ADP Workforce Now is reliable and gets the job done.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

ADP WorkforceNow is being used across our entire organization. We ADP WorkforceNow for:
  • Payroll
  • Timekeeping
  • Compliance
  • ACA
  • Benefits

Pros

  • Payroll, taxes, quarterly filings, and garnishments are taken care of by ADP Workforce Now.
  • The timekeeping piece works really well. We also have it set up to pay the one-hour penalty (in CA) if an employee misses their meal, takes their meal too late, or the meal period they take is too short.
  • The ACA benefit status and tracking has been an amazing time saver.

Cons

  • Calculating OT owed for employees who received a quarterly bonus.
  • Keeping existing customers aware of updates and enhancements. A sales call to go over what we have, how we could be using it better with enhancements, what new has come out that we may be interested in implementing.
  • The amount of time it saves our first line supervisors on timekeeping is immense. It also saves a lot of time for accounting and HR for payroll and filing purposes.
Our HR team has saved time, but I'm not sure how much.
Paycom and Paylocity seem to cater to the employee. ADP PCPW was old and outdated, not even sure if it is still around. I prefer cloud-based ADP products instead.
I think it is suited for small companies on the verge of becoming larger. It is great for medium-sized companies. The timekeeping piece is great since the majority of our employees are hourly.

ADP Workforce Now Feature Ratings

8.4
Employee demographic data
10
Employment history
10
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
7
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
8
9.3
Pay calculation
9
Support for external payroll vendors
Not Rated
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
9.0
Approval workflow
Not Rated
Balance details
10
Annual carry-forward and encashment
8
6.8
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
4
Employee recognition
3
Asset Management ()
Not Rated
8.3
Report builder
9
Pre-built reports
10
Ability to combine HR data with external data
6
Integration with other HR capabilities ()
Not Rated
5.0
Performance plans
5
Performance improvement plans
5
Review status tracking
5
Review reminders
5
Multiple review frequency
5
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
5.0
Corporate goal setting
Not Rated
Individual goal setting
5
Line-of sight-visibility
Not Rated
Performance tracking
5
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

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