ADP Workforce Now is a great tool to have at your fingertips.
June 05, 2019
ADP Workforce Now is a great tool to have at your fingertips.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with ADP Workforce Now
I use Workforce Now for employee and payroll management.
- New hire input is very deliberate and easy to use.
- Reports (especially quarterly SUI and wage) are always on time and retrieval is again, very easy.
- Changes that need to be made in the setup or validation tables are easy to access.
- Any help you need at any time is a phone call away. At times you might have to wait a bit, but someone will always be there to help you.
- Do not make changes that are not necessary (phone number input, login access for example) as they both worked just fine.
- Before changes are made, think it through to the end for all that gets affected by one change. Is it really necessary?
- When you do make a big change like the term wizard, inform people that there are more steps to ensure someone is in fact terminated if they are salary.
- The payroll cost is slightly less expensive than we were paying.
Not sure.
We moved back to ADP due to Obamacare program. I will say that customer service has greatly improved.